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From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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Was hesitant to purchase from online site. My instincts were right. Won't do it again. Of the 5 tops I purchased only pleased with 1 top.
I ordered medium, which fits fine. However, I wish that I had ordered large for a looser fit.
Package arrived sooner than expected and the pants are great
Good. Quality. No problem. Fit good... easy to order. A little slow on delivery...
This is my first time buying from Azzlee and won't be my last. Clothes are well made and comfortable.
Everything is very cheaply made. Nothing fits correctly. Nothing looks like the picture. Will not buy again. I washed the items and they basically look horrible.
The clothes looked nice on the computer but thin material.
There is no experience as I am not satisfied with the products and will be returning them.
All items sized too small size chart reflecting correct bust items do not reflect as listed
Normally I wear size 16 so I took size 3XL and it fits perfectly. Great quality great colour same as the photo provided on the web site. Delivery is under 15-20 days because of Custom and Covid.
Took over a month to arrive but I'm satisfied with the product now that it's arrived.
The experience was fine. It shipped fast. Hopefully the return will be just as easy.
I loved the pictures on line and loved that there were a lot of reviews. The order was put together really fast and I received an email within a couple of days saying it was on the way. The problem was everytime I tried to track it I couldn't get any info, this lasted for 3 weeks. I finally sent an email to customer service and they let me know my order would be delivered about 3 days later. It was kind of frustrating.
The size was smaller than expected. And the quality not very good. Was going to return for larger size. Not sure if I even want to do that.
TAKES 4 WEEKS FOR DELIVERY. ONE ITEM SHIPPED WAS MEDIUM WHEN I ORDERED XXL. YES, I SHOULD HAVE CHECKED SIZE CHART BEFORE ORDERING AND SHOULD RETURN 5 SHIRTS FOR LARGER SIZE BUT DON'T WANT HASSEL OF WAITING ANOTHER 4 WEEKS.
Arrived quickly and packaged very well. Not the quality I expected and does not meet size expectations
Order placed easily... arrived in good time. Quality poor in fabric... completely see through. Not for me. Now to find how to return.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello, pls contact the servicer at [email protected] for return.
If you want to return, we are happy to accept your return. Different countries have their own return policies and addresses. You are welcome to contact us.