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From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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Arrived on time. Loved the blouses. Really good experience all around
Three weeks delivery which was as expected so I was happy with that. I ordered an extra large and fit was as expected. The material is very thin- that was my only disappointment.
Not very happy with two of my purchases. Expected better quality material. Wore one of the shirts once and it fell apart in the wash.
Cheaply made. Thin as gauze. Can see right through it. Sizing is totally incorrect. It is at least 3 sizes smaller than the marked size. I gave it away.
I will advise further, when I get my order.
Nice clothing, love the fabric.
Overall it was a good experience with purchasing and swiftness of receipt. Just wish the shirt fit.
Shopping experience was fine. Took a little while to be delivered but I figured it would since it was coming from outside the USA. The tops were too small even though I ordered two sizes up. I wanted them to be roomy but they are not.
The clothes are not true to size and not the quality I was expecting
Beautiful items, well priced. I'm enjoying wearing this item.
I bought two new tops - then was told one item was out of stock - i asked for a refund they then replied saying it had been restocked and would take another 15 days for delivery ( 4 days after being told it was in stock) However the items did arrive earlier so that was a bonus - the fabric on the items was so thin - and I would be afraid to wash them - items are also sized very small - I bought XL using the size guide for each item and both items were really small...
UPS canceled it in the middle of the process, but it eventually came. Two tops in the same size were actually very different in size.
Size confusion
It is most likely my mistake but when I saw two XL I assumed it was a normal two XL size or a plus size. I am in the process of contacting the site to see if a three XL would fit. I will be very disappointed if it will not because I absolutely love the floral blouse and white blouse that I purchased.
The material was very light weight! Not the outfits that I was looking for!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members