On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Similar Brands to Consider
Kina and Tam
Strange Cvlt
Lululemon
Tripulse
Wythe
Land's End
Ben Sherman
Vuori
Bleu Rod Beattie
Free Country
Janji
Marine Layer
Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Anxious for the clothes to come but they finally came!
My purchase was shipped really fast. I like to be stylish; but am careful about not being to trendy. This blouse gives a youthful appearance for someone who is older.
Loved the website, great prices. Was happy the pieces I ordered. Ordered my regular size and EVERYTHING was too small
I have been pleased with the products and service.
I was pleased that my order arrived within the time frame quoted.
Service was good. But, these items are the cheapest quality I've ever purchased.
Fast delivery, great quality, and price. Will definitely be ordering again.
Have worn and washed this top 3 times. Washes great. Hang to dry no dryer! This is a gauzy material. I was a bit worried how it would wash. So far so good! Love the length. Not too long, but long & loose enough to cover a plump belly!
They say that they have easy returns, but my clothes didn't fit and I had to search to find the return process. I contacted customer service and have received no response. I will give these clothes away and never order from this company again.
It has not been easy getting a return label.it has been extremely frustrating getting a return label. Plus there is no way to talk to to a person. I was not happy with the fabric. A very unhappy customer
This reminds me why I do not order online. The products never look like the photos and the materials are weird.
Service was too slow. Quality of fabric is below average. I want to return the 3 tops. How do I do that?
I love the convenience of shopping from home, and the styles are very beautiful. Sizes are small.
Both too small no return label to send back. Very disappointed with both shirts
Easy to order. Just hoping the sizing is correct so I don't have to return.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members