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From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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I'm waiting to find out about my experience returning these clothes and receiving my refund
Been happy with my orders and the price is right. Considering the price the quality is much better than I anticipated.
This is my second order from this website. Cute clothing. Did not have any issues with one return on previous order. I'm not so happy with my second order but hopefully the return process will be just as great.
Satisfactory, sorry, did not keep blouses and yet you want me to respond. It was satisfactory.
Tried to go by sizing, but they're all very small sizing.
I tried to contact to return but it's confusing and purposely made difficult.
Very disappointed.
First time shopper, just hoping for accurate sizing.
Easy to use website, company communicates well throughout purchase, shipping and evaluation of products.
No garments fit and they are quite small for a medium fit.
Ok
Trying to refund and exchange a bit difficult
Awaiting email address as it was not in website
Good please leave parcel at front door under cover
Simple and easy to use! Looking forward to getting my products.
Not good could not see how to return unwanted items
Very good. The service was good. They let me know when it was going to be shipped and when i should be recieving it.
Disappointing due to the items not up to my expectations from the pictures and description
Impressive selection of clothing at a great price. Efficient delivery system and a happy customer.
Fairly easy but sizing is very small. Fabrics are very basic but suitable for hot days.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members