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From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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The high-quality coat came quickly and was in perfect condition. Thank you.
Didn't know when my order would arrive never got anything about when the top would ship. The top fits funny at the shoulders.
I enjoyed the different styles to pick from, seemed to take a long time to receive. Would like to see catalogs if they are available. I have not tried to return my one item that is to small, But hoping this is an easy experience. Ordering was easy on the wed site. Always a plus.
I had no problem received or returning my items. I found the material to be very light and somewhat see thru. That doesn't work for me. I don't like to layer up.
Maybe I'm impatient but I thought it would come in a quicker manner.
Great no concerns. My experience was great. Easy to order quality of clothes great. Service was amazing. Easy to track. Easy to contact the organisation. Very happy customer
I love the shirt and delivery was quicker than i expected. Overall very happy.
Quick and easy will see how long for delivery. Delivery took a bit longer as advertised but still happy
All good exactly as described, material as I thought it would be
Had to return snowmen shirts. Good customer service
So far so good no issues happy with both shirts but as mentioned the sizing runs small i like them roomy
It would be great to have photos from several different directions.
It has been a great choice of clothes and for a very good price. Thank you very much
No fuss quick delivery
Very happy with the experience
Awesome collections I like all the clothes and they have unique designs. Will definitely look again in future and will recommend my friends.
Take 3 weeks. Sizing is off. Will not buy online again
Easy order. Blouse was as expected and true to size. Quality made and pretty details with the embroidery work.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members