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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
grey stargrey stargrey stargrey stargrey star

Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

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Missouri
1 review
0 helpful votes
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Awful -will never order again
October 5, 2022

How do I return?
Not a good experience -will never order from them again.
It took way too long and the quality is poor.

Date of experience: September 5, 2022
Australia
1 review
0 helpful votes
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So sorry
October 5, 2022

The website was easy to use. Ordering from the photos was easy but sadly nothing i ordered was true to size.

Date of experience: September 4, 2022
Australia
1 review
0 helpful votes
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Outfits
October 5, 2022

Thank you
A couple of the things were not quite the material I expected, however, all good

Date of experience: September 4, 2022
Australia
1 review
0 helpful votes
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Too big
September 5, 2022

Have been offered and accepted a refund of $50 on all items and I will get them altered

Date of experience: September 4, 2022
Australia
1 review
0 helpful votes
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N/a
September 5, 2022

N/a This is taking too much time. Learnt lesson to only buy from Aus companies. Exchanges too expensive with overseas companies

Date of experience: September 4, 2022
Ohio
1 review
0 helpful votes
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Quick Shipping
September 4, 2022

I could not be happier with my beautiful coat and great service! Thank you!

Date of experience: September 4, 2022
Australia
1 review
0 helpful votes
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No response in over a week
October 4, 2022

I received my order and found that 3 of the 4 items were unsatisfactory.
I sent an email to *******@azzlee.com per the instructions seeking return instructions and over a week later I've still not received a response.
When this satisfaction feedback email arrived I initially thought it was the email I was waiting for - so needless to say that my feedback is less than glowing.
Items not being per the picture is one thing but a lack of customer service and response is next level.

Date of experience: September 4, 2022
Florida
1 review
0 helpful votes
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Difficult to pull over my head without an opening in front or back.

Date of experience: September 4, 2022
Australia
1 review
0 helpful votes
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Pretty good
September 4, 2022

The shirts are very nice and the sizing correct. The colours arent as bright as in the photo but overall a good experience

Date of experience: September 4, 2022
Australia
1 review
0 helpful votes
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Not Happy
October 4, 2022

Clothes, and there were 6 pieces, did not look anything like the pictures. Material was either thick and heavy or thin and wispy. Credit Card was hacked, noone responded to my issues. Not Happy.

Date of experience: September 3, 2022
Australia
1 review
0 helpful votes
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Measurements
October 3, 2022

Your sizings are wrong, I measured myself to your measurements and chose m but they are all too small

Date of experience: September 3, 2022
Georgia
1 review
0 helpful votes
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Very Unsatisfied
October 3, 2022

As I wrote under the 2 tops, I am very unsatisfied with this order and I have asked for authorization to return.

Date of experience: September 3, 2022
New York
1 review
0 helpful votes
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Return pants
October 3, 2022

Neither one of my pants fit I am trying to get my money back for them or a replacement sent not at my cost

Date of experience: September 3, 2022
Australia
1 review
0 helpful votes
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Dislikes
October 3, 2022

Would have liked to be informed about shipping date or some confirmation

Date of experience: September 3, 2022
Australia
1 review
0 helpful votes
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Casual pant with button
September 3, 2022

I was a little concerned after about 3 weeks when I hadn't heard anything, but finally they did arrive.

Date of experience: September 2, 2022
Australia
1 review
0 helpful votes
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Happy Shopper
September 3, 2022

I would like to know if measurements are a loose fit or fitted. Im hoping I have ordered right!

Date of experience: September 2, 2022
New Zealand
1 review
0 helpful votes
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Photos don't show realistic garment
October 3, 2022

Not very good quality clothes and the colour of one of the tops is not what I ordered

Date of experience: September 2, 2022
New Zealand
1 review
0 helpful votes
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Purchase
September 3, 2022

Size on all items a bit different to what I expected

Date of experience: September 2, 2022
Australia
1 review
0 helpful votes
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As pictured
September 3, 2022

Easy to navigate, Sizing guide was good., the shirts prints were as pictured. I feel confident to order from this website again.

Date of experience: September 2, 2022
Australia
1 review
0 helpful votes
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Nice designs
September 2, 2022

Overall a good experience. I didn't get a tracking number but my order arrived safely.

Date of experience: September 2, 2022