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From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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I had no issues shopping for my merchandise. It was a wonderful experience
Everything was nice enough, the bathes im not to happy with but overall is was good. Quick turn around
First time customer So far so good!
Great and affordable! Comes in a timely manner as I've ordered a few times. Like the choice of comfortable clothing and very stylish.
Very easy website to order from. Nice selection of clothing to choose from. I was a little disappointed that I wasn't able to choose some other colours on the blouse.
I'm hesitant when purchasing on line because what you see isn't always what you get, but that wasn't the case here. Exact as advertised, good quality and reasonably priced. I will definitely be purchasing more!
Very happy with my purchases fit was perfect for all three blouses thank you
Once ordered it didn't take too long to receive. Was happy with the blouse but not so with the pants.
My order arrived promptly. I am delighted with the clothes though check your size - I chose Medium, as a comfortable size and very happy. Lovely clothing.
I have not received my order yet. I am awaiting the delivery of my coat
I was really surprised at how quickly I received my item. There are times from other company's that I forget that I ordered something because it takes so long. I believe that I received it in less than 2 weeks. My item looks like the picture and fits true to size. Overall, I'm very happy with this whole transaction.
It was easy to order and looked pretty but instead of a coat it was a lightweight jacket.
How can I return an item? Why do I have to put in so much data
Very easy site to use and loads quickly. I was able to find what I was looking for and the sizing was spot on.
This coat is just what I wanted - an in-between piece to wear in the fall. The tracking wasn't the best, but it didn't take overly long to get to me.
The top I ordered was fine. The colors are just a little off from what was pictured.
It took forever to receive my coat and I had forgotten that I even orfered it. Guess thats why it came ftom China.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members