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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

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Kentucky
2 reviews
0 helpful votes
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Grinch shirt
December 12, 2022

Need to return as this irem is too small. I normally wear a 2x and this is the largest size offered. Material doesn't stretch either. It is certainly not a sweatshirt but rather a tee shirt fabric.

Date of experience: November 12, 2022
Canada
1 review
0 helpful votes
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Haggle for returns
December 12, 2022

I just wanted to return but was talked into keeping items at a discount.

Date of experience: November 12, 2022
Colorado
1 review
0 helpful votes
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Put on sweatshirt and was to tight, Put on v neck shirt and noticed the seams. Looks like seams were turned wrong.

Date of experience: November 12, 2022
Australia
1 review
0 helpful votes
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Don't honour terms
December 12, 2022

Dress shocking fit ordered wrong size shirt and can't get full refund these clothes are useless to me so will be donated to charity.

Date of experience: November 12, 2022
New Zealand
1 review
0 helpful votes
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First time NZ buyer
December 12, 2022

Easy to order, excellent delivery time just not the right choices for me

Date of experience: November 11, 2022
Australia
1 review
0 helpful votes
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Happy with fabric
November 12, 2022

No probs easy to deal with with lovely styles very good site to deal with

Date of experience: November 11, 2022
Australia
2 reviews
1 helpful vote
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Sizing is disgusting
December 12, 2022

These 2 tops wouldn't even come anywhere near fitting me as a size 22, I ordered 2xl, one was a size 8 and the other a size 16. You refunded a miserable $23 Aus which wasn't even 1/4 of what I paid for them or else I could return them at my own cost and waste more money. I will never purchase anything from you again.

Date of experience: November 11, 2022
New Zealand
1 review
0 helpful votes
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Great to shop with!
November 12, 2022
Updated review

Prompt answer to my query. I would be more careful to order a size larger than normal next time to save the returns process

Date of experience: November 11, 2022

Good experience so far
October 31, 2022
Previous review

Good experience so far

Date of experience: October 30, 2022
Minnesota
1 review
0 helpful votes
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Disappointed
December 12, 2022

Would not let me enter promo code BF30. So did not get my 30% discount. Was disappointed in the fabric of the sweatshirts. Will not be ordering from here again.

Date of experience: November 11, 2022
Florida
1 review
0 helpful votes
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Incomplete return information
December 11, 2022

I wish to return part of my order, but cannot find an address on your return info page to return it to,

Date of experience: November 11, 2022
Australia
1 review
0 helpful votes
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Disappoint
November 11, 2022

My order was very disappointed as I ordered xL for top and got this tiny size for shorts

Date of experience: November 11, 2022
Illinois
1 review
0 helpful votes
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Love it
November 11, 2022

My experience with Azzlee has been incredible. From the time I ordered to the time I receive my items. First time I have ever experienced such kind customer service.

Date of experience: November 11, 2022
Australia
1 review
0 helpful votes
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Very pleased
November 11, 2022

I found shopping was easy, I like online shopping. Sizes were easily understood and correct.

Date of experience: November 10, 2022
Australia
1 review
0 helpful votes
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Green printed V-neck, T-shirt.
November 11, 2022

Arrived in the mail on time. The shirt was exactly as it was described. Nice fit and it looks good on.

Date of experience: November 10, 2022
Ohio
1 review
0 helpful votes
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Fun
November 11, 2022

Product delivered separately which I would have preferred together. One didn't arrive & customer service through email was great

Date of experience: November 10, 2022
Canada
1 review
0 helpful votes
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--
November 11, 2022

-i don't have anything to say so I an just filling this in.

Date of experience: November 10, 2022
Australia
1 review
0 helpful votes
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Poor quality
December 10, 2022

Poor quality items, feel very cheaply made. Colours did not match the website colours. Will never order again.

Date of experience: November 10, 2022
South Carolina
2 reviews
0 helpful votes
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Happy with this coat.
November 10, 2022

Easy to use website. Happy with this coat. The coat is more lightweight than it appears, but it is just fine for me.

Date of experience: November 10, 2022
Canada
2 reviews
0 helpful votes
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Sweatshirts that aren't.
December 10, 2022

Not as advertised would best describe this experience. I thought that I was ordering sweatshirts, not thin casual tops.

Date of experience: November 10, 2022
Florida
1 review
0 helpful votes
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So far so Good, looking forward to receiving my order

Date of experience: November 10, 2022