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From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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This is my first time that I ordered with the company. I absolutely loved all the tops and sweaters I ordered. The quality is really good and the colours are very vibrant. They're super comfortable yet make me feel elegant in daily wear whether at home, going out or even at work. Loved these products!
Never saw order being tracked, but it arrived, in good shape and in time for family gathering. So, I'm grateful.
Thanks
Very easy to use. Will definitely use again thank you.
It's beautiful and I will wear it for the holidays.
You jumped right on it and and we came to a solution that we both liked
Disappointing. Pictures look different than actual items which look cheap in person.
Love your styles. Received my sweatshirt very promptly. Am pleased with the fit and quality also.
Your sizing is off because the shoulder are is way to big but the bottom of the shirt is way to small. So I feel that the sizing is off by a lot. I'm not satisfied at all with the Item.
My first shopping experience with this company. Final shipment and receipt of product will determine quality of shopping experience. The product arrived in perfect condition. I only have a complaint about the shipment tracking. It wasn't until the package was in the US I even knew it had been shipped.
My first shopping experience with this company. Final shipment and receipt of product will determine quality of shopping experience.
It looks as though it's a good quality fabric. Love the dragonfly!
Not ordering clothes online again. Too nany fit differently and too long a wait to return
None of these were the right size for me even though I ordered my usual size
It has been months and my order of $200 still not received, nor money refunded. The order was placed in July 2022. I have attempted to contact through their website and e-mailed directly with no response. Can't speak for the quality of clothing as it still has not arrived.
Happy with my purchase, and the quick delivery. I will be happy to use this website again, if I am looking for anymore tops.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members