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Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
















The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
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I ordered multiple items and did not care for the fit or the quality. They were posted as shipping more than eight days before they actually were shipped to me. Now that I have them, no one from customer service will respond so I can return them. I have sent an email and used their online request form. Their website says they will respond with 24 hours. It's been 5 days since my email and 4 days since my online request. Save your money - do not order from here!
The clothes all look very well made and are cute. Some small issues with sizes, but overall love it.
It's unbelievable how this company works. I ordered 4 items 3/9 & on 3/17 asked for a status update since the website said they'd email me when the order was shipped. No response. I received the order on 3/23 and emailed them on 3/24 to let them know I need to return 3 out of the 4 items because they did not fit. The 3/27 response asked which items I need to return, what size I usually wear, etc. because they need to "record that before offering the return instructions and return address. I responded on 3/28 and on 3/30 they respond offering me 20% compensation if I keep the items which I declined on the same day. 4/3 I receive their response which is a copy & paste of their return policy found online and again offer me 35% compensation if I keep the items and offer a $103.90 give card. Again I decline the offer and ask for the return address. It is now 4/7 and I still have yet to receive a response. They have a 30-day return policy from the day you receive the items and they have now wasted 15 days of that time. Mind you, they continue to stress not to return the items to the address they sent it from. My next step is to file a fraud report with PayPal and blow up their site on social media if I don't receive an immediate response.
Delivery was slower than I expected and items were not what I expected overall. Did not try to return wrong color top because original delivery so lengthy. Clothes are just okay.
I contacted customer service to work out an issue with one of the items. They are failing to respond to me timely.
Overall ok. Just cut slender. But I should have thought about it linen does give. But it is beautiful and very upscale casual for summer.
Merchandise arrived quickly. There was no return sticker in the packaging. I will be returning 2 of the 3 items and am hopeful all goes well with the return. Thank you. Great site.
They didn't fit could not return them. Awful customer service
I begged for shipping information…. Nothing… never received a single item. Buyer Beware
I ordered two shirts from this company. It took almost a month to receive them. Once I got them the material used was very cheap and the shirts were sown in a way that no human being on this earth could wear them properly. When I finally got a response from customer service on how to make a return they told me that I could ship them back at my expense and they would give me a 50% refund.
Would not accept a return or exchange. Shirt was the wrong size. This is the 2nd time I had issues with a return.
Overall a good experience. The cloths are extremely light - anything with white is see through! I bought a size up and still one of the tops I could not get on.
On-line, the items looked fabulous. What a disappointment when I received them. I got hooked into buying fast fashion and have learned my lesson. Very low quality material and poor workmanship.
No statement or delivery paper was included in package. No phone number is available anywhere. No contact is provided.
Shipping takes forever but I love my new clothing. Was not sure what to expect. Will order again.
The shirt was paper thin and took a very long time to deliver.
Answer: Hi, for better service, we suggest you contact our customer service through the link below: https://bit.ly/3tMiYOr.
Answer: Could you tell me your order number or email? I will check it.
Answer: Check your shipping information: https://t.17track.net/en#nums=4209288392612903396153000041635987
Answer: We have contacted your email address: [email protected]. You can check it
Answer: Could you tell me your order number or email? I will check it.

