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From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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Easy to shop. Do not know yet how to return items. Will need to contact customer service. Should make it easier to return by sending a return label with the order.
I can not review them honestly because they did not fit. I liked the looks
Première commande Azzlee je suis satisfaite...je pense que ce ne sera pas la dernière!
Les vêtements proposés sont à la fois classiques mais souvent avec une touche de modernité voire d'exotisme.
Les tailles correspondent au tableau proposé.
Je ferai mon petit tour régulièrement sur cette page...
Horrific. I will no longer trust any online merchants besides the mainline stores. After looking at 5 shirts I ordered, I quickly determined they were cheap and I requested a return/refund. When they got back to me, they offered a 15% discount if I keep the shirts. I declined that offer. Days later, they offered a 35% discount if I keep the shirts. No, thank you. Now, they don't reply! I'm looking for next steps.
Commande reçue rapidement, envoi soigné. Les articles sont conformes
Parfait. Conforme à la commande. Je suis contente.
I'd like to return the pants but I have no idea how to do that.
It was frustrating because other online purchases come must quicker.
I purchased this top in an XL which is my normal size. It is extremely small, I can not even get it over my head. After paying $9.99 shipping I will not send it back, it may fit one of my grand daughters.
So far I have not received my order. When you order clothes it is to be able to wear them. I am very disappointed
I loved the summer weight clothes I purchased. Perfect for staying cool on hot days.
True to size.
I purchased from them and received an email that my order had been delivered. I responded back saying I didnt receive my order. I didnt hear back so I emailed their customer service again and still no response. They took my money and I have never received my order. Its been over a month since I ordered. There is also no phone number to call and speak with anyone in person. Do not order from this site. The least they could do is return my money.
Vete good products and ver y good service. Muy contentas de todo, muchas gracias por todo!
I would love to give you a review, but I have not received them yet.
I had a horrible experience. I never received the package. I want my money back.
J'ai reçu l'ensemble dans un laps de temps assez court! Un peu déçue par rapport à l'image, un article moins souple que l'idée qu'on s'en fait!
All items are too small- they do not fit true to size. I am not getting a reply to my email requesting details to return for full refund
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members