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From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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The shirts all shrunk to be way short like a belly shirt and wrinkled horribly
First time shopping online and looking forward to receiving summer clothes.
Clothes are gorgeous with wide array of colors and style. I will write another review once I receive clothes.
Je trouves que les tissus sont transparents et qu'ils ne sont pas comme je pensais. Je suis déçu de mon expérience.
The return process could cost you as much as the original items you purchased. It is a shame.
I have been trying to exchange the top for a 3x for 2 weeks now they sent a link and told me i would have to pay $18.00 which is fine except theres no way to do that on the link it promps me to reperchase the item. I would really like so better way for an exchange.
I had to pay over $13.00 to return them.
I found the company difficult to work with. I kept getting emails offering me a discount if I would keep the merchandise.
Would not ever order again
Not as described/material not as
Shown online
I received 5 beautiful tops in size large. Only 2 fit. One was more of a small size because it didn't even fit my daughter who is a medium.
Return process not as easy as I am accustomed to so I gave away to my daughters or friends what didn't fit.
Bon service, livraison assez rapide, grandeur assez représentative,
Check out was difficult ….some items are very different from the pictures on line.
Very frustrated because I haven't received my order.
Items are cut small. Took a long time to receive package. Waiting for credit.
Ik vind dat de stoffen mooier voorgesteld zijn op de foto's dan in werkelijkheid
Items ordered were of very poor quality. I contacted Customer Service for return instructions and received no response until I contacted them a second time. Then I received a response asking if I would accept a partial credit and keep the items. I replied to that message and again received no response.
This is the worst company I have purchased clothing from. I have reached out numerous times to try to find out how I can return to my items and no one has gotten in touch with me.
Have gorgeous clothes. Very comfortable. Shipped right away
Need instructions on returns/exchanges-wrong size.
Very good pleased with the clothes just need to exchange the printed shirt for a large
The shipping was as expected but I was disappointed in the clothes.
I have e-mailed your co. 3 times requesting a shipping label be e-mailed to me for the dark gray tee short. Too small. Please get back to me.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members