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Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
















The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
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L'ordine risulta consegnato, ma non ho mai ricevuto il pacco, ho dovuto riordinare; la mia email inviata al servizio clienti non ha avuto una risposta valida, solo "siamo dispiaciuti"- segnalo qui perchè non riesco a scrivere al servizio clienti
I am trying to return and the company is not wanting to give me a return slip or full refund. I am sorry I made this purchase. Order through Amazon you get a full refund if you don't like what you purchased.
I really love the style and quality of most of the pieces but even after ordering one size larger than I wear here in the US, every item, except the cotton pants, was too small, especially in the bust area. I was so disappointed after waiting almost a month for my order to arrive. Hoping the return process is easy.
Great selection of product. EZ checkout! Hoping delivery is as promised.
The jersey is too small and I have no paperwork to tell me how to exchange for a larger size. I have requested help from you with this, but none has been forth coming as yet.
Please help me to exchange what is a lovely jersey, but too small.
Very bad experience. Wanted to return both shirts but when I asked for a return address, my email was undeliverable. I never received a return address therefore I cannot return my items, therefore cannot get a refund either. I will never order anything again from this company
I am currently Waiting to receive ups return label to return.
Poor quality and bad customer service. They won't let me return?
Shipping seem to take some time and I could follow where the package was at. Now waiting to hear from you to authorize a return. Sent an email to service three days ago.
Was like shopping anywhere else. I enjoyed the variety.
I ordered two sleeveless tops and they arrived in perfect condition. I usually wear the Large size, but the tops were a bit smaller than expected. I am currently trying to return them for a refund.
Came fast but thought it would be different
Was comfortable the dress nice but veil was different color
Your fashion designs are really nice but the quality in the end product is sadly missing.
While the buying was fairly easy, I have yet to receive a response back to my email so that I can return my items.
I ordered and they 4 items came quickly. I am trying to return 3 of the items and am not getting very good service. I am still waiting on a reply as to where to send them back and how to get refund.
I am very unhappy with company. The clothes I ordered did not fit and I contacted them for an address to return the clothes. They did give me 3 options with one being to return the clothes, but after several attempts to contact them for the return address, they have left me hanging. I feel they are waiting for the 30 days to be up so they can say sorry, it is too late to return. I will never order from them again and will tell everyone I know not to order from them.
Love the dress. Bought two to get the right size. Arrived within a few days. I have been trying to return the product but there is no way to do it! The site says to contact "*******@azzlee.com", which I have done 5 times, BUT HAVE GOTTEN ABSOLUTELY NO RESPONSE! I would like to receive an ADRESS where I can RETURN Order# AZL************** asap.
If I do not get a response with an accurate address to return the merchandise within 48 hrs, I will be contacting the Better Business Bureau to make a complaint regarding the deceptive business practices. I made the same statement about the BBB in my last "try" to contact *******@azzlee.com, 2 days ago.
I want a return address asap. Otherwise, very disappointed. I have been trying to get a response for almost a month.
Unfortunately the 4 items I purchased did not look good on me. I truly wanted to love them.
I've reached out to customer service to return 2 of the items and size up on the other two. It took about 48 hours for the first response and now I'm waiting again for instructions on how to return. The return policy could be more streamlined. Hoping to get my sized up items in a timely manner as I'd like them for an upcoming trip.
I would like to return the items as they are running to small. I would like to place a new order when credited. The deli ery time was longer than I expected
Answer: Hi, for better service, we suggest you contact our customer service through the link below: https://bit.ly/3tMiYOr.
Answer: Could you tell me your order number or email? I will check it.
Answer: Check your shipping information: https://t.17track.net/en#nums=4209288392612903396153000041635987
Answer: We have contacted your email address: [email protected]. You can check it
Answer: Could you tell me your order number or email? I will check it.

