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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

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Connecticut
1 review
0 helpful votes
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Missing item
May 28, 2023

Woman Green Flower Printed Short Sleeve Round Neck Blouse was not in my package. Where is it? I am very disappointed, besides I did not receive my 20% discount. I ordered over $200.00 worth of merchandise!

Date of experience: April 27, 2023
New Jersey
1 review
0 helpful votes
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My order
May 28, 2023

Still have not received my order and it's been weeks

Date of experience: April 27, 2023
Australia
1 review
0 helpful votes
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Happy with my overall shopping experience except for sizing of product.

Date of experience: April 27, 2023
Florida
1 review
0 helpful votes
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DISAPPOINTED.
May 27, 2023

Ordering easy. Product disappointing. Not like pictures.

Date of experience: April 27, 2023
Minnesota
1 review
0 helpful votes
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Not what you think
May 27, 2023
Updated review

Very disappointing. Quality is nothing like the photo. Ill fitting. Do not want.

Date of experience: April 27, 2023

Too early to tell
April 7, 2023
Previous review

Too early to tell. Did I miss a coupon code?

Date of experience: April 7, 2023
California
1 review
0 helpful votes
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Cured from shopping on line
May 27, 2023
Updated review

Description, color and size are not as stated on the website. Run really big and the same garments as other websites offer...

Date of experience: April 27, 2023

Website is not the most user friendly that I have used
April 7, 2023
Previous review

Website is not the most user friendly that I have used.

Date of experience: April 7, 2023
Colorado
1 review
0 helpful votes
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I have written customer service three times for a refund form. All clothes were too small. According to the return policy I only have 7 days to initiate a return. It has already been three days!

Date of experience: April 27, 2023
Tennessee
1 review
0 helpful votes
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Customer service information
May 27, 2023

Need customer service to provide information for return items

Date of experience: April 27, 2023
California
1 review
0 helpful votes
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Bad customer service
May 27, 2023

I ordered and pretty quickly received 4 items, of which one - cyan leggings was good and I am satisfied with it, keeping it. Two - white and blue tops were wrong size but I liked them and wanted to exchange, and last - black leggings didn't like at all, so wanted to return the item. Company website states that you can't return items without informing them first by email and receiving instructions. I wrote emails every day for 4 days, without receiving any replies or instructions, so finally went ahead and usps'd it back, emailing my USPS tracking number. Still don't know what will happen to the three items I sent back. I do not recommend this company because their customer service is terrible, I never experienced anything like that, though I shop online quite a lot. Which is too bad - their tops are cute and I like them, but will stay away from Azzlee dor the above reason

Date of experience: April 27, 2023
New York
1 review
0 helpful votes
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Placed order on April 4th. It is now April 27th. Paid through Paypal. Never received items. Delivery service said that package was refused which is not true.

Delivery service said that package was returned to their site and has been sent back to Seller.

Date of experience: April 27, 2023
Canada
1 review
0 helpful votes
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Déception
May 27, 2023

Ce n'était pas le genre de tissu auquel je m'attendais. De plus, l'envoi n'a pas été gratuit bienque j'avais acheté pour le montant qui offrait cette gratuité.

Date of experience: April 27, 2023
Canada
2 reviews
0 helpful votes
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My experience so far has been good but nothing fit me. It was all too small. I have written to you 2 days ago to let you know that I want to make a return. I have not heard from you. So my experience will be based on how long I have to wait for you and how easy or difficult it is to return my items. Thank you.

Date of experience: April 27, 2023
Canada
1 review
0 helpful votes
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Cute and right sizes
April 27, 2023

Clothes were accurate in description and sizing and arrived in good time

Date of experience: April 27, 2023
Rhode Island
1 review
2 helpful votes
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Terrible company
May 27, 2023

They over promise and under deliver! They promise fast delivery! It took 3.5 weeks to get my order! The tracking info was never updated! I sent 2 emails inquiring about my order! Never got a reply. They claim the sizes are correct! They are not and the material is terrible. I have to return my order and put in another email of why I want a full refund. Then their customer service team will decide if it's a valid reason to send a refund! So basically I'll not get my money back terrible company that should be put out of business!

Date of experience: April 27, 2023
Texas
1 review
0 helpful votes
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Still waiting for merchandise
May 27, 2023

Still have not received my order, and it has been more than 5 weeks. I did send a message to customer service and haven't received any reply. My order is AZL**************

Date of experience: April 27, 2023
Oregon
1 review
0 helpful votes
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Not happy
May 27, 2023

I don't like the items and I've been trying to return them and it's a huge hassle. The items don't fit and are unflattering. I do not recommend this company.

Date of experience: April 27, 2023
North Carolina
1 review
0 helpful votes
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I was impressed with the pictures of the clothes...very stylish. When I received my order, the clothes were not the quality I expected and the sizes were wrong. The XL was more like a medium.

Date of experience: April 27, 2023
Michigan
1 review
0 helpful votes
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Two out of three, not bad.
April 27, 2023

I am happy with two of the three items purchased. I would like to return the other item as it is not as pictured. I'm not sure how the return process works but I'm hopeful it's quicker than it takes for the order to arrive. Prices are good on items purchased.
Thank you!

Date of experience: April 27, 2023
Georgia
1 review
0 helpful votes
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Bad
May 27, 2023

Unsatisfied costumer you have junk merchandise I will go on google and put a very bad review for azzlee

Date of experience: April 27, 2023
Canada
1 review
0 helpful votes
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Yes
April 27, 2023

I'm overall satisfied with my products! Wash by hand required is only drawback for me.
Thank you!

Date of experience: April 27, 2023