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From the business
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
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Azzlee Reviews Summary
The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
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Fits a little too tight After washing to try and get wrinkles out, it didn't work. Needs a good ironing.
Sizing is about one size off, fabric quality not the best.
I can give you a full opinion after using these clothes in this summer 2023
I have a return and my emails are repeatedly getting bounced from you. I have disputed the charge. Sending a return to you has been impossible. I tried and failed to contact you.
Easy to order.
Quick delivery
Price is fair for quality
Top size smaller then expected.(this is typical of products made in china)
I ordered. 2 items fit and are nice. 2 are too small. I tried to set up a return. They emailed with "options" which are giving me back $18 of the $60 I spent. When I tried to email back the email won't go through. I think my email was blocked so I can't get any refund. Buyer beware! They're awful!
I read all the reviews after I made my purchase. Many many bad reviews. Overall very happy. My only complaint is that I didn't receive an email confirmation of my order likei would expect.
Not pleasant, and I need to return the item. Please send me the information on how to do so.
Like any clothing conglomeration you need to remember these are coming from different manufacturers so sizing does seem to vary. Stick with items that have give to the fabric (Lycra or Spandex) and you should be fine. Prints were nice and styles up to date.
I would like to exchange it. Please let me know how. Thank you
Returns test one's ability to remain pleasant as AZZLEE is very hard to get the information one needs to do a return. They want to sell the person the product that is to be returned even though that product is too small and tight. Why would a person want a product even at a reduced price if they have no use for it. I am still waiting for my refund and I know AZZLEE received the return two weeks ago. NOT HAPPY WITH AZZLEE
This was my second order. My first order I tried returning an item and the service rep told me that they didn't have a record of me placing an order at all. Funny you took the money from my account! So that was never resolved. Now I ordered a bathing suit for a vacation trip and it never came. Again you were paid. This is ridiculous. I won't order from you again. And I want a refund!
The entire transaction was as expected. The time it took to get here was a little long, but worth it.
Did not know which threads were safe to remove. 3 stitches in front of shorts left but felt they stood out.
It is frustrating to have to pay extra for shipping when it is a size change since your information on sizes aren't correct.
It worked out well! With the weather being overly hot this summer, these tanks can be dressed up or down. They are very versatile.
Nice choice.fit to size. Like this site so far. Thanks
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members