Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.
















The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
After waiting 2 weeks I contacted the company enquiring about my order I was then told it was out of stock I had to contact them they were not even polite enough to let me know.I was finally offered a refund which I am still waiting obviously they like holding onto my money.Would have liked the top.but that did not happen.
Never received worse on line experience ever! No package & no $$ returned!
Excited to receive product! Your clothes look amazing! I am traveling to a wedding in October.
Dress was too short and a bit cheap looking. I cannot enter any more characters because this is all I have to say.
Still haven't received refund.It's close to a month. Product was not available.
Trial ok but not what I expected if anything catches my eye again I would definitely give it a go.
I had to find out why they didn't arrive in a timely manner. They were sitting in a warehouse in compton for longer than they should have been.
Took weeks and weeks to get to me and when it did the product was not as advertized. Quality was poor.
Again, ordered 2 tops, paid, they came, too small, repackaged exactly how it came, been going through a week of crap trying to return. They are being ridiculous and making it impossible. All I want is to return the 2 tops and get a refund. All you want is to keep the $. Very upsetting and I'm very tired of retelling the situation.
First time shopper so can't really rate yet. It will depend on items and shipping.
Looks nothing like the picture the colour of the clothes and material
Only received half my order and what I did receive was ill fitting and cheap looking. No return information included in the packaging. I will not be ordering again.
Everything from ordering to receiving the package. All went smoothly. Thank You for a wonderful experience.
Item I purchased that I purchased that was advertised "in stock" did not arrive after 3 weeks. I emailed the customer service and that is when I found out it was out of stock. They gave me 3 options I chose to cancel order. They said refund would be in my bank within a few days - still waiting!,,
If the dress I received is the same as the dress advertised, then advertisement is false.
Very easy. I am hoping that the size is correct, so I can order more.
Beautiful quality, fit and feel! I love them and they are lined to below the pockets.
Acceptable and timely although the blouse I ordered is out of stock
Should've asked about material & length beforehand
Answer: Hi, for better service, we suggest you contact our customer service through the link below: https://bit.ly/3tMiYOr.
Answer: Could you tell me your order number or email? I will check it.
Answer: Check your shipping information: https://t.17track.net/en#nums=4209288392612903396153000041635987
Answer: We have contacted your email address: [email protected]. You can check it
Answer: Could you tell me your order number or email? I will check it.
Gain trust and grow your business with customer reviews.
Claim your free account
Gain trust and grow your business with customer reviews.
Claim your free account