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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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16,879 reviews

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Australia
1 review
0 helpful votes
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Sizing very wrong, material awful
Came with no invoice or address to return
Really liked the red dress, the blue one was a waste of time on all parts

Date of experience: January 2, 2024
Canada
1 review
0 helpful votes
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Cute Christmas top...
January 2, 2024

Wanted a casual fun top for Christmas/winter season...

Date of experience: January 2, 2024
Ohio
1 review
0 helpful votes
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Poor communication
January 9, 2024

I ordered 3 or 4 shirts plus a pair of socks on December 9th or 10th. I did not get a tracking order and finally on January 11th I decided enough time had passed and contacted them to see what the delay was. I find out that one item is out of stock and the shipment was on hold. When I ordered this item, it did not state it was out of stock. Had I known this, I would not have ordered the item and wish they had contacted me saying so. I have told them to cancel the entire order and refund the purchase price, we'll see what happens.

Date of experience: January 2, 2024
Arkansas
1 review
0 helpful votes
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Poor quality
January 9, 2024

The sweater was unevenly constructed and very large for a medium. When I wanted to return it the company offered me a discounted dollar amount to keep the product. In my opinion this is a sketchy way to do business. I took the discounted return offer just to move on and will not be purchasing from Azzlee again.

Date of experience: January 2, 2024
Illinois
1 review
0 helpful votes
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A great gift
January 2, 2024

I ordered this as a Christmas gift for my granddaughter and she loved it! It took a little longer to arrive than hoped for, but made it just in time to go under the tree.

Date of experience: January 2, 2024
Florida
2 reviews
0 helpful votes
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Loved it
January 2, 2024

Beautiful top Loved all of it: the material, the design, everything! Met all my expectations

Date of experience: January 2, 2024
Australia
1 review
0 helpful votes
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Never again
January 9, 2024

Garments looked nothing like the photos. Would not shop here again.

Date of experience: January 2, 2024
New Zealand
1 review
0 helpful votes
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Azzlee shopping experience
January 2, 2024

Easy shopping. Reasonable prices. Good tracking notices.

Date of experience: January 2, 2024
Australia
1 review
0 helpful votes
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Dissapointed
January 9, 2024

Wish to know how to return all purchased items.Please let me know how I can return all the items.

Date of experience: January 1, 2024
Australia
1 review
0 helpful votes
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Overall disappointed with fabric quality
January 9, 2024
Updated review

First time user - not likely to again as I was disappointed in the fabrics - definitely not what I expected.

Date of experience: January 1, 2024

First time user
December 4, 2023
Previous review

First time user - seemed ok

Date of experience: December 3, 2023
Canada
1 review
0 helpful votes
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I found it frustrating that I had to keep going back to the top of the page and scrolling down after adding an item. Otherwise, I love your stuff.

Date of experience: January 1, 2024
Canada
2 reviews
0 helpful votes
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Wonderful Product & Service
January 1, 2024

Easy to order, hard to stay with in budget, lol. Wanted everything. Got update e-mails. Knew when it would arrive. Arrived within 10 days. Product is well made of durable material. Will order again for sure.

Date of experience: January 1, 2024
California
1 review
0 helpful votes
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Out of stock but still charged
January 8, 2024

Ordered 3 items. Only 2 came. Was charged for 3. I inquired weeks after ordering it and was Told the third was out of stock, but the company still charged for it. Did I have to ask not to be charged for the third, or was the company just going to hope i didn't notice and charge me anyway. This is the way of thieves that would charge without delivering.

Date of experience: December 31, 2023
Wisconsin
1 review
0 helpful votes
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Not reprecented right.
January 8, 2024

Very disappointing, not at all what it said that being a sweatshirt...

Date of experience: December 31, 2023
Utah
1 review
0 helpful votes
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Issue with sizing
January 8, 2024

I purchased the 2 dresses for my wife for Christmas. The color and style are exceptional. Typically, My wife takes a large in missy size. When my wife tried the dresses on they were tight in sleeves and other areas. Therefore I requested authorization to return the dresses and refund. I went to your website and find it is difficult to navigate to getting authorization.

Date of experience: December 31, 2023
Minnesota
2 reviews
0 helpful votes
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Terri me communication
January 8, 2024

Order placed on December 8th and I had to reach out on December 20th to find out nothing had shipped due to 1 item was on back order. Not sure I was not notified or the other items ship out. Order was for Christmas so I had to cancel the entire order and find other optins last minute for Christmas.

Date of experience: December 31, 2023
Idaho
1 review
0 helpful votes
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Looked nothing like the picture. Very shiny and no instructions of taking care of it. Very large for a small.

Date of experience: December 31, 2023
California
1 review
0 helpful votes
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Not happy with my purchase
January 7, 2024

Described as navy blue and described as a sweatshirt. It is purple and not a sweatshirt it is a light weight long sleeve shirt.

Date of experience: December 31, 2023
Illinois
1 review
0 helpful votes
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Slow to ship
December 31, 2023

It took an extra week for the order to arrive. Otherwise my wife loves them.

Date of experience: December 31, 2023
New Zealand
1 review
0 helpful votes
Follow Lesney I.
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Ok but would like to return trousers for a refund if possible. I haven't interpreted the sizes correctly.

Date of experience: December 31, 2023