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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

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Massachusetts
1 review
0 helpful votes
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2 tops, 1 pair of shorts
March 2, 2024

The styles are great; won't know about the quality until I receive them and if great, I'll be ordering more.

Date of experience: March 2, 2024
Arizona
1 review
0 helpful votes
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Poor customer service
March 12, 2024
Updated review

Can't get return label, being ignored, but did not realize you were hard to work with on disputes

Date of experience: March 2, 2024

Very easy to order
February 10, 2024
Previous review

Very easy to order

Date of experience: February 10, 2024
Pennsylvania
1 review
0 helpful votes
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Nothing fits
March 12, 2024
Updated review

Not one of the items I ordered fits, I'm donating all to charity!

Date of experience: March 2, 2024

Nice styles!
February 10, 2024
Previous review

Nice styles!

Date of experience: February 10, 2024
Michigan
1 review
0 helpful votes
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I ordered two orders in early February. I have not received either order. The first two items are out of stock, so now I will be waiting even longer!

Date of experience: March 2, 2024
South Carolina
1 review
0 helpful votes
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I ordered on March 2 and it is now March 25 and I still have not received my products. Don't give customers an 8-12 day turnaround if you can't realistically provide that.

Date of experience: March 2, 2024
South Carolina
1 review
0 helpful votes
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Good
March 12, 2024

Good but material could be better quality and shipping more timely.

Date of experience: March 2, 2024
Canada
1 review
0 helpful votes
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FALSE ADVERTISING
March 12, 2024

The images on website were nothing close to what was received. Cheap polyester products. They took forever to arrive, and they all smelled of moth balls.

Date of experience: March 2, 2024
Florida
1 review
0 helpful votes
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Friendly, long delivery time.
March 12, 2024

Very cheap material, but cheap pricing."………………………………………….

Date of experience: March 2, 2024
Ohio
1 review
0 helpful votes
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How do I get a refund?
March 12, 2024

I want to return the items and Azzlee has not responded with an address. The items were not what I expected. They did not fit well. I would like a refund.

Date of experience: March 2, 2024
Maryland
1 review
0 helpful votes
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No problems, no issues
March 2, 2024

This was my first online purchase from a company I had never heard of. Like I mentioned in my above comment, the quality of the items I've purchased online from other companies have been disappointing but this pullover was very nice and comfortable. I had no interaction with Azzlee beyond the initial online purchase so my positive experience is limited to that. I did appreciate the email updates I did receive from Azzlee regarding my purchase but I did not see any need to respond as I had no questions.

Date of experience: March 2, 2024
Florida
1 review
0 helpful votes
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The peacock top is so pretty
March 2, 2024
Updated review

Great experience with this order; I'm still waiting on a return email from customer service on another order I received

Date of experience: March 1, 2024

This is my second order
February 13, 2024
Previous review

This is my second order. Still waiting on the first order

Date of experience: February 12, 2024
Minnesota
1 review
0 helpful votes
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Review
March 12, 2024

Easy to order from. Return process is unnecessarily complicated.

Date of experience: March 1, 2024
California
1 review
0 helpful votes
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Good experience
March 2, 2024

Good experience it was my first one but I'm happy with it

Date of experience: March 1, 2024
Canada
1 review
0 helpful votes
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Nice clothes
March 2, 2024

I ordered 4 items and because one was out of stock, the rest were not sent. I contacted the company and decided to cancel the order that was out of stock. A refund was processed right away and the other items were sent. Very impressed with the quality of the clothes

Date of experience: March 1, 2024
Missouri
1 review
0 helpful votes
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Customer Service
March 1, 2024

,prompt, courteous and friendly e-mail customer service

Date of experience: March 1, 2024
Florida
1 review
0 helpful votes
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Not easy
March 11, 2024

This was the hardest return I have ever made, now I'm expected to write 50 words. I have never had such a hard time.

Date of experience: March 1, 2024
Tennessee
1 review
0 helpful votes
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Very satisfied with my dress
March 1, 2024

Quick and easy! Product was described and pictured accurately.

Date of experience: March 1, 2024
Wisconsin
1 review
0 helpful votes
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I can't give a 5-star rating until I receive my merchandise in the time projected.

Date of experience: March 1, 2024
Illinois
2 reviews
0 helpful votes
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Order NOT RECEIVED
March 11, 2024

Not good. Order never received. Customer service is strange.

Date of experience: March 1, 2024
Missouri
1 review
0 helpful votes
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Have not received order. What else can I say? Do not want it now.

Date of experience: March 1, 2024