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Azzlee

azzlee.com
chic, casual, swimwear womenAge 26-45, 46-60
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From the business

Azzlee is the global leading online retailer for tops, bottoms and dresses. We strive to find designs with better prices, popular styles and comfort. Free Shipping Over $79,30-Day Returns.


azzlee.com
Newark, NY, United States
Clothing item from AzzleeFashion apparel by AzzleeMerchandise from Azzlee clothing lineAzzlee fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$

Shipping

Shipping Cost: $9.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: all return/exchange items must be returned unworn, undamaged, unwashed and with all the original labels attached in original packaging
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: chic, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (2XS, XS, S, M, L, XL, 2XL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, contact form
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal

How would you rate Azzlee?
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Azzlee Reviews Summary

The company's reputation is notably mixed, with some customers praising the quality of certain clothing items and the efficiency of shipping. However, a significant number of reviews highlight serious concerns regarding customer service, particularly in relation to returns and refunds. Many customers report difficulties navigating the return process, experiencing delays, and receiving inadequate support. Complaints about misleading return policies and unexpected charges further exacerbate dissatisfaction. Overall, while there are pockets of positive feedback regarding product quality, the overwhelming sentiment suggests a pressing need for improvement in customer service and transparency.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

16,879 reviews

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Hawaii
1 review
0 helpful votes
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Delivery of order items
April 2, 2024

Found exactly what I needed for an upcoming family wedding. Ordered items and am still waiting for the arrival of the 3 items. Time is running out.

Date of experience: March 22, 2024
Montana
1 review
0 helpful votes
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My order
April 1, 2024

I found my blouses, the package was put in the wrong box.
Two of the blouses are too tight, I will return them today. I would like to exchange them for a bigger size. I love the blouses.

Date of experience: March 22, 2024
Canada
1 review
0 helpful votes
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Quick delivery, we'll packaged
April 1, 2024

Love the style of these clothes. Good quality for the price.

Date of experience: March 22, 2024
California
1 review
0 helpful votes
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Disappointed
April 1, 2024

When ordering tops or shirts order at least two sizes up. Small make

Date of experience: March 22, 2024
Michigan
1 review
0 helpful votes
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Website easy to use
April 1, 2024

Shopping experience was good, once ordered shipping took two weeks before I received my order.

Date of experience: March 22, 2024
Colorado
1 review
0 helpful votes
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Wonderful customer service!
April 1, 2024

The customer service is wonderful, prompt, and very accommodating. Couldn't be more receptive or nice.

Date of experience: March 21, 2024
California
2 reviews
0 helpful votes
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Where are my pants?
April 1, 2024
Updated review

Still waiting for the pants that I ordered a month ago.

Date of experience: March 21, 2024

I didn't get confused
February 27, 2024
Previous review

I didn't get confused.

Date of experience: February 27, 2024
Illinois
1 review
0 helpful votes
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Easy shopping and pretty quick delivery.
I would definitely shop from your site again.

Date of experience: March 21, 2024
Arizona
1 review
0 helpful votes
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Never Received Half of My Order!
March 31, 2024

I still have not received half of my order after almost 2 months. I finally requested a refund. We'll see if I ever get that.

Date of experience: March 21, 2024
Canada
1 review
0 helpful votes
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None
March 31, 2024

Nonenononononononononononononononononononononononono

Date of experience: March 21, 2024
Washington
1 review
0 helpful votes
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Great shopping experience
March 31, 2024

Great communication and speedy delivery. Quality clothing at a reasonable price

Date of experience: March 21, 2024
Massachusetts
1 review
0 helpful votes
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Spring
March 31, 2024

My experience was OK. Disappointed that they don't carry petite as I'm a short person.

Date of experience: March 21, 2024
Indiana
1 review
0 helpful votes
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I
March 31, 2024

Cute clothes at a reasonable price. Very easy website to navigate. I couldn't get the 10% coupon code to work though

Date of experience: March 21, 2024
Florida
1 review
0 helpful votes
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Just not going to order again, will shop brick & mortar so I don't have hassle of returning. Live & learn.

Date of experience: March 20, 2024
New Jersey
2 reviews
0 helpful votes
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I am not sending a new order that I have prepared & ready to send: because 0
Ease of ability to reach your Customer Service 0! The reason for this is you have no customer service # or department: 0!

Date of experience: March 20, 2024
Canada
1 review
0 helpful votes
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Not for XL me.
March 31, 2024

Delivery good. Quality and fit vs measurements on website do not match.

Date of experience: March 20, 2024
Pennsylvania
1 review
0 helpful votes
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Fast delivery
March 31, 2024

So far I trust Azlee to do the right thing and give me a refund for the brown shirt. The black shirt with the red hearts is one of my favorite!

Date of experience: March 20, 2024
North Carolina
1 review
0 helpful votes
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Undependable
March 31, 2024

I ordered 4 shirts. Was notified later that two were out of stock, and eventually received a refund for them. The two that were delivered were sized incorrectly--I ordered the same size I had on a previous order that fit nicely, but one was too tight around the middle, and the other I couldn't even get over my shoulders. It took weeks to get instructions for a return, but I followed them exactly. And THAT was weeks ago with no refund to date.

Date of experience: March 20, 2024
California
1 review
0 helpful votes
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Never received my order!
March 31, 2024

Poor. You sent me a tracking number which turned out to be invalid. Very disappointed ‼

Date of experience: March 20, 2024
Florida
1 review
0 helpful votes
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Wish I could talk to a human
March 30, 2024
Updated review

First order was list reordered now have 2 charges on my credit card

Date of experience: March 20, 2024

This is my second time ordering this merchandise first...
March 22, 2024
Previous review

This is my second time ordering this merchandise first order never came please expedite

Date of experience: March 12, 2024