AvasFlowers.netReviews 685

I ordered flowers for my mother's viewing, weeks in advance ($300). NEVER DELIVERED. The nerve of them to offer a partial payment & some flowers. NOPE give me my FULL REFUND & I should be getting a complimentary gift as well. Unprofessional business. DO NOT ORDER FROM HERE

When placing an order the website says free delivery, but they charged a delivery fee.
There was a service that WAS NOT DISCLOSED AND IT APPEARED ON TEH CREDIT CARD CHARGE.
Calling the 800# got some one overseas who could not help and sent you to a phone tree.

Ordered a birthday arrangement that I overpaid for. They had no flowers "except roses," and they couldn't deliver the Mylar balloons I paid extra for because "they were out of helium." They try to come off as local BUT THEY ARE NOT. Everything came by UPS. The balloons were subbed out for some rinkydink birthday "goody box." They are a ripoff. They also have a $24.95 service fee which didn't show up until the email confirmation. Do not use them.

What a horrible experience we had with Ava's! Guaranteed delivery on Friday- did not happen no one available to take calls- and then communicated through email it was delivered on Saturday- it was NOT -again no customer service available- finally delivered late Sunday and someone eventually called Monday
Will never use them again- they need to work with their customer service reps- ride and just talked over me

This place is a scam with zero customer service. I ordered same day sympathy plant and they added a $30 service fee after I entered my card and clicked place order. I check 3 times to verify there was not an upcharge for same day after selecting the day. They refused to allow me to cancel. THEY DID NOT DELIVER THEM ON THE SAME DAY. Use anyone other than Ava's. I attempted to contact them only to be caught in a loop with fake bots and green question boxes that go nowhere.

I should have done my homework, nothing about ordering flowers from them worked, and there was no fix.

They're liars.

Paid to have flowers delivered to my sick friend next day. Got a text the next day to contact customer service about an issue. The flowers were going to be a day late and they didn't have the bouquet I picked out. I was promised she would receive their most special and exclusive bouquet. She got them today and they sent 12 rainbow colored roses. Not even close to what I had ordered and was not worth the 90 DOLLARS that I paid for the correct bouquet. Completely overpriced, terrible customer service, and honestly I think a complete scam. Do not order from here.

Far and away the WORST experience with a we based florist ever. First they couldn't make the arrangement I picked so I authorized a change if the delivery didn't change. But today I check the info and they moved the date by 4 days...NOT ACCEPTABLE. Cancelled the order and blocked their website...Screw a company that cant produce the results they promise

I ordered a floral arrangement on 9/2/2023 as a birthday present for my who lives 3 hours away who I could not visit at the time. I came across Avasflowers, I checked out their flower arrangements and chose one. My order came to $105.29 for a large floral harmony bouquet and a card. The flowers that showed up were already dying, were not a large but very small and were not the bouquet I ordered. They didn't look like any bouquet on there site at all. They looked like a little kid pick them from a field and arranged them. The person who delivered was in a really beat down broken car and bummy. It took forever to get a hold of them and when I did we got disconnected several times and they would never call back. They refused a refund, said they could take $10 dollars off or give a discount on my next order or redeliver. I finally said yes to the redeliver and it was the same as the first bouquet. Now they aren't responding at all! I spent a lot of money on what look like field flowers from a dump. ALWAYS READ REVIEWS BEFORE YOU BUY. This place from what I see now from reviews is ripping people off big time!

I ordered balloons from Avas Flowers and the day they were supposed to deliver, I received a text that I needed to call the company. After sitting on hold for 15 minutes, I finally got to a representative who informed me they local center did not have balloons. They tried to sell me flowers instead. Ultimately, I cancelled the order, which they were happy to give, hence the one star. But they left me in a position where I couldn't get a replacement delivered in time. Wish I hadn't wasted my time!

Ordered and was promised delivery the next morning for a 50th wedding anniversary. Ava's waited til mid-morning to call and say what I ordered and when delivery was promised would NOT happen. Do not trust your important occasions to any Ava's Flowers!

Was never delivered! Spent $80. Do not use this company! This company is a scam and do not use. I repeat do not use!

Absolutely pathetic service and customer service altogether. Ordered same day rush before 3 delivery to my significant others place of work. Didn't happen. Called them. (Which by the way, their phone service is an Absolute nightmare to go through. All automated. Takes forever to get through.) Was told they would deliver to her house if not able to deliver in the next thirty minutes. Not even an hour later the status changed to delivery for the following day. Before noon. They never even attempted to deliver to her house. Here it is the following day at 1. Flowers still not delivered. Still refuse to refund. Still refuse to provide any customer service. I will NEVER purchase from them again.

$138.00 for large bouquet of delivered flowers. Paid extra for expedited delivery. Flowers arrived late. Better to go to grocery store and pick something up. Use Uber delivery. Also, this is a third party provider. Very high fees.

Ordered flowers for my wife on the 17th which I never do because it's honestly way too expensive and stupid to buy dead for family members. It took until today for them to get them but only after calling these people three different times. Now that I see the reviews for this company online, I realize why, besides a corporate entity is there to make money not keep their customers happy and this is just another company that proves that point. I will never use them again.

Ordered a large luxury boutique and was l delivered a grocery store arrangement! Horrible customer service that has roosters crowing in the background of their call center, refused to send me to a USA designated call center and hung up 7 times when questioned where they were located, when i would return the call they would act like they were having phones issues! Phone worked just fine till I questioned where they were located! First photo was what was expected 2nd photo was what I received, requested a replacement arrangement and never received! Requested refund and am still "awaiting" a return phone call! Absolute total fraud!

My word of advice don't order on line or 800 flower. They do not care about your best interest. Order from a real flower shop.

We are English tourists who wanted to send our friends in Marquette a bunch of flowers to thank them for letting us stay with them. We picked a $55 bouquet but then had to add on $10 for delivery and a surprise $25 "service fee", whatever that is. When the flowers arrived you can see from the photo how small the bouquet was. We were embarrassed because it looks like $10 worth of flowers and we couldn't tell our friends they cost nearly $100! Obviously we'll never use Ava's again.

I ordered a flower arrangement for my daughter and it wasn't going to be delivered the day I ordered so they said they would upgrade it. What she got was 10 long stem roses in a vase. No greenery just roses in the vase and leaves on the roses look dried. Not worth the money.