Auction.comReviews 434

DO NOT BID! DO NOT USE THESE SCAMMERS! They put a hold on your credit card when you bid, then when you DON'T win, the hold is left on your credit card even though the auction is over. Wish I could give them NO STARS. Use Realtybid or ANY OTHER auction place.

Shady operation. I was looking to bid on a property through them and had been following this home for a while. It's been vacant for months. They state that the house is occupied so you CANT get in to see the interior or get your inspections done. Fine, BUT the online paper work they provide for the property clearly says that they recommend buyer do all inspections. I call to tell them I'm going by their recommendations to do inspections so I need to get in, and they say "sorry the house is occupied.". I tell them it's been vacant for months. They say, " sorry the bank tells us it's occupied." So, this is a sneaky ploy to keep buyer out of the house, To do inspections they recommend! I've also read that they bid up the price on their end to get more for their houses, which you can't get in to see, even though they advise you to do so!

I just bought my 1st house on auction.com. After I bid I saw these bad reviews. I wanted to give my honest review that if you read how it works (as I did) it went flawlessly. Closed in 3 weeks and I got a great 3 bedroom 2 bath house for $13k! We will buy again! HP Property Management

Auction.com is a scam, I created a computer model and watched the auction.com auction's. I fall in their trap sever times. Every auction they keep as reserve price, they keep increasing the bid to make it seems like people are bidding, their agent keep calling all register bidder to ask if they are going to bid. They keep increasing the time and reducing the bid increment. They take it to 90-95%of reserve price hoping someone will bid. Now two scenario comes, if you get in their trap and win by bidding and second is, no one bids.
First scenario, they force you to deposit money in two hours... then start contacting all other interested party outside auction to see if some one pays more, if they found one, they reject your bid and if you increase more than other, they sell you otherwise you are out of luck.
In second case, they will contact you telling the reserve price, which is very close to auction winning bid and telling you that seller is expecting better bid. Hoping you will think, the price is good thinking its market value as there was a lot of bid and you can get the property just by paying little more (2 to 5%). If you are not willing to pay that, they will say deal fall apart, seller is motivated, what will you be willing to pay. It's just scam. Just watch few auction and compare with this, it's scam, stay away. You will burn yourself... they also contact your broker to find out how much you are willing to pay and what your broker suggested the property value to you. I have emailes from Asst. VIce PResident of auction.com to prove it all. I am thinking of filing a complain to attorney general to investigate this scam. If you all have similar experience please respond.

I am writing my second review about Auction.com because people are confusing the process!

Auction.com is the MIDDLE man. They want to be paid their commission! There is a process you do sign up and put money up to bid for property listed on line.

You need to read how the process works! They do tell you to check with the country recorder to see if their are any liens on property and common sense will tell you to drive by the property to see if people occupy it. They attach files there for you to do your research!

They money that you need to wire to them for escrow is legit. You will get your money back if something beyond your control happens and you need to back out.

NOW! Nationstar has people there who lie, are unethical and will find every reason to not let you close the deal! Yes, NationStar I am talking about you!

If you are dealing with a property that Nation Star owns, I will pray for you! Hang tight thought, if you have an amazing real estate agent like the one I had (see my other review). You will need to contact the VP of NationStar and make sure you are replying ALL with all email correspondence. Try to have as little as possible phone contact because they are liars. And, don't let them raise their voice to you and try to attack you. Simply hang up and write them an email telling them that you did not like them screaming at you on the phone call at (state the time because all calls are recorded). I'M SAYING, STAND YOUR GROUND WITH NATIONSTAR!

I did not bid, but came very close to falling for this scam. I went to the courthouse and verified the banks ownership and noticed on the website that the property said non-financable and cash only. I got suspicious as to the cash only and called the bank, they said that property was not listed as a foreclosure at the moment and transferred me to another agent who didn't know they owned the property. Since it was so recent it appeared it was probably in their processing. The bank said all their foreclosures were on their website, this property was not listed. I contacted Auction.com and they would not provide me any information verifying the seller or my complaint. I backed off and said this is a scam... Buyers beware of these people, they have done their research ahead of time in the public records of the courthouse and intend to screw you out of your money. DO NOT TRUST THEM!

These guys are professional con artists... highly trained at what they do. They played this game so long and they know the psychology behind people after they give their earnest money. They called me back and said "you were not the winning bidder (reserve not met) but auction.com has the authority to negotiate because bids were close to the reserve. As the 2nd place, we're giving you the chance to take it". We took it and gave them $xxk but 2 weeks later they came back and said "oops, seller didn't agree, do you have money you can offer or we will cancel the contract". The bid specialist and their boss play the "good cop / bad cop" roles and these guys have gone through much training to maximize profits by playing the game using psychological techniques.

A year after winning my house on here, I'm sitting here, so comfy, nicest house in town, dream home, and can't believe the horrible reviews and saying its a scam. I'm thankful for these people every single day. Bad reviews must just not have won or didn't get what they expected, which is not auction.com problem. These are foreclosed houses. Never in my dreams would I be able to afford this house, now can add another kid, so much room, if I had a lot of money I would buy so many off of here and fix them up if needed. **************% NOT A SCAM in any way shape or form! Would do it again in a heartbeat!

Wish I had seen these reviews before we started the process with auction.com. So far, we have a horrible time getting ANY communication from them but the closing company they are using with us, Professional Escrow Services, has been completely VOID since our first day with them. We got great feedback for one day and then suddenly NOTHING for over two weeks. They are supposed to be putting our title insurance together, but the company says (after we finally called them directly) that our address is no where in their records. Tried to contact our closing agent with Aucition.com and he won't answer his phone or respond to an email. We've given more than adequate time to get answers. We are supposed to close in a week but so far, we don't have title insurance or know where we are in closing. If we have to extend, it's supposed to cost us money EVERY DAY it goes longer, and as it seems, we won't be closing any time soon when we were told it shouldn't be a problem to close early. My attorney is waiting for the word to pounce if necessary. I've already paid my earnest deposit. We've done everything they ask of us in a very timely manor and have called and double checked to make sure we are good but it seems we may still get screwed. I really want this house, however, I'll be satisfied if I get out with my money back- but we'll see. I don't see how a business is run this way and still stays in business. I see that a rep from the company can reply back on here, and I'm begging for one to do so. It would be the first communication they've offered me!

I bid on a property and someone from auction. Com called to say the lender needed a little higher offer to make the deal work. I agreed to the increased amount and we filled out a contract. I was told i needed to be ready to close quickly. I have been in touch with the attorney office several times since then. It has been two months and now auction.com calls and says that they cannot get the power of attorney letter from the bank so that we can close. It seems like they would have had that document in hand before they held an auction. Extremely poor communication and also a poorly run company. You have been warned.

I was scard of it being a scam at first. You do sign away all your rights. When you bid, u are bidding to win. When u sign it is a contract. U can't just back out and get your money back.
The only person bidding against me was a neighbor to the house who I met later and we had a good laugh.
I bid and got a great home for less then half of the retail price. They came thru with every promise they made me.
I would never buy a house any other way.
I recommend them to all my friends and family.
Believe me it is not a scam. At least they did not scam me. They gave me a steal.

Auction.Com a scam? Possible Non Transparent? Definitely. I have had numerous purchases with them some successful, some a total failure.
Decided we would try to bid on one of their short sales two weeks ago. After being the winning bid, customer services called me to start the contract. That is when I was informed that there would be a $125 non refundable administration fee for the escrow company that would hold my 5% deposit while the offer was submitted to the bank. Once I received the contract it was also stated that if the deposit was returned there would be a $25 wire or overnight fee. Now you are stuck with accepting their contract or forfeiting your $2500 deposit.
Well the bank did not accept the winning bid, so we are out of pocket $125 admin fee, $30 wire fee from my bank (your choice is to overnight a cashier check or send your deposit by wire), $25 wire fee for my returned deposit and $15 wire fee from my bank for receiving the wire, total $195.
People keep complaining about them, send letters to your local realtors association, and the department of real estate and even the district attorney. With enough complaints someone will eventually listen. There was a bill brought to the California Senate by the California Association of Realtors requiring that their contract be changed that they need to assume liability of the sale, not only the seller. They fought it and lost. As a CA Realtor what they are doing is skirting the laws and if there are enough complaints the laws will change.

We tht it was a scam
Its not.
I had 2 wait 2 Months before closing, the seller kept pushing the date back, i started.to get worried, call e mail daliy the title company KEEP saying they waitin on seller

We got the house we wanted
End up. Payin all kind of fee'S. The house i won it for 51,150 at the end i paid 55,230
Any fee you will pay not the seller.
Then yu pay auction.com 2500 just for using their website.
I did the closing on tuesday this week
Get in the house
GUESS WHAT
HOUSE HAVE TERMITES!
Not that bad, but i had 2 Tear down a bed ROOM to get rid of bad wood.
How they process works It seem LIKE a scam then you have to wire money ( i dnt like that part). You see nobody face to face its all Emails.
Then when i went 2 the bank they Told me Dnt Do it.
SCAM
Then the day when i had 2 send 42.000
I WAS SOOOO NERVOUS.
BUT AUCTION. COM IS NOT A SCAM
ITS REAL
BUT ALL THE HOUSES IS ON THERE FOR A REASON.!
Some Need lot of work Some need little.
I tht i had my dream home but the dam Termites TURNed me off
But im still Blessed!