AsurionReviews 12,825

Couldn't connect my device, a pixel 7 one day old, to my smart tv, when it was concluded the phone was the problem they told me to return it to the store. Just what I'm going to do. Great service with a

Had all the online receipts (pictures) and had issues filling out the online claim. The chat support assist me and got the claim filed quickly

This insurance is worth every penny. It is my first point of call when I have damaged electronics, laptops or phones. So far I have saved on some very costly repairs to my family's macbooks. If you have electronics and kids I suggest you invest in this plan.

Fast and easy. No hassle. Very understanding. Trusted verizon a long time and have always exceeded my expectations. I have better coverage than other carriers

Easy to deal with, fast service, very satisfied with my experience with this company and I recommend it highly.

If you have a Discover card and you are right next to them on "get it done." This was great guys and girls for fast service. Thank you much. Rollie

The customer service team at Asurion are always very helpful and kind

Insurance is something that you purchase and hope you never need it. It's money we'll spent when you need it.

Filing a claim was quick and easy. The color phone was different and the product replacement was affordable. I always prepare ahead with insuring my electronics and I'm glad I did.

Great service with repair of laptop. Will always use Asurion.

John was incredibly helpful, friendly, and efficient. He made sure I was treated fairly after requiring a rework. He eliminated all the hassle for me. Thanks John!

I'm switching from carrier to another and had no idea how to do it. I'm not a technical person at all. Jorge was very knowledgable and patient. I'm sure I'll be using the services of Asurion many times in the future.

I have used Asurion for many years more from Home Depot, Verizon Wireless too many more. They have been so fast to get things fixed. To the best of their ability that is. They don't always have control over a repairman. But they fixed that problem fast. This last situation was not like them at all.

Call back when you say you will, make sure customer is satisfied, resolve the issue. I had a leaking dishwasher that ruined my floors and cabinets. Had to file an insurance claim. Each time I speak to Asurion about replacement or reimbursement per THEIR POLICY, I get a different story and a runaround. Do not even consider using this company unless you have a desire to get driven to the edge of insanity

Waited in line for 45 minutes without moving at a Verizon store for a lost phone replacement.
Gave up, went home, and got it done online in 5 minutes through the website, with phone delivery the same day.
Way to be, Asurion.
So easy.
So fast.

Being very not tech savvy, I really appreciate Asurion's assistance. I waited weeks to reach out, hoping my printer would magically get its act together, unplugged it and restarted my laptop over and over. Carlo fixed it in two minutes. Thank you, Carlo!

Just like to thank Assurion for there help on replacing damaged phone. Very courteous on the phone and prompt to deliver today the same day my sons phone was damaged. Thank you so much! Blessings

Asurion kept in touch with me, I felt sure that they would cure the problem.

We have had Asurion plans to cover several different items (phones, dishwasher) and they have always been excellent in fulfilling their end of the warranty.