AsurionReviews 12,825

Needed to associate plan with item that I purchased separately. Christa was able to to that for me. She was professional and courteous.

Once I knew how to fill out claim it was a matter of filling in right information

Very easy and it didn't take long at all. I'm glad it works with words that humans like myself can understand! LOL! Thank you so much for your help!

Ricky was very patient and helpful through the claim.

I lost my phone and I requested to get my claim for replacement. It was so easy to claimed and soon i will get my new phone

My issue unfortunately lasted about 2 to 3 months because of someone not sending me bar codes to take to UPS for it to be shipped. I then had to call back and request a supervisor and one never called so I then had to call back 2 weeks later and the guy then helped out and got what I needed to be able to ship my item and thankfully within a week my issue was resolved.

You never think it is going to happen to you, but it can. Having your phone compromised is a frightening and disturbing event. I am not computer savvy, but Lawrence with Asurion helped me navigate through this disturbing event.

The service has been excellent with friendly, knowledgeable technicians. Unfortunately I purchased a poorly designed clothes dryer by GE. The issue is ongoing so this second "fix" is likely to be temporary.

From the time my device was damaged, the Asurion team kept me informed during the time that they had my product. Upon receiving my product back it was as if I'd just received it from the factory. Great work!

Everything was easy and good. I'd recommend it to everyone.

Excellent service, friendly & very knowledgeable
I would recommend

If Phone isn't working properly they take the steps to make sure it's not working and if it's not working right, they'll order you another device just like that very helpful, very friendly, very knowledgeable!

I appreciated the help given. I needed help getting my phone activated with cellular data and they made it a quick experience!

Unfortuantely my press developed some issues with the wiring and also the bolt in the mug press. I contacted Asurion and immediately Jenny was amazing and helped me walk through the steps to be able to return it.

Quick easy an fast turn around they was very helpful an caring

Extremely fast and easy to file a claim of lost phone. Replacement will be sent out the next day.

Thay are nice to you and easy to work with. I would do it again

I had to call Asurion to make a service call as my snowblower would not start, they did give me a service company to contact and a work order number for that service provider which in turn they picked up my unit the next day and returned it the following day in perfect working order.

Easy, I'm computer illiterate and did this in 2 minutes. Only thing I wish I could pay more for insurance to bring down price of deductible but still nice knowing I have something to protect me!