AsurionReviews 12,825

Verizon always helpful on phone and text. We thank you. We give Verizon a 10.
Doreen L

Come to your home and fix your phone option is a game changer

The process was quick and easy and no problems. Very satisfied

I'd like to see the results of my claim before you guys get all up in my face about how you did. Good thing thing I can't add a photo ilof my finger

I had a problem with a purchase that was covered by the Asurion warranty. I went online for 5 minutes and my refund was emailed 2 days later.

She was quick and thorough! Thank her and everyone working today! Merry. Christmas m!

Easy and thorough. Met all of our expectations. Will continue coverage always.

Jasmine was the online/chat individual that assisted. She was extremely helpful & knowledgeable.
Really, really appreciated the help!

Due to a failure of our GE Adore, we required a service call for a repair. Our experience was excellent from the initial visit with a representative to schedule the appointment to the periodic texts to keep us updated to the repair by an excellent technician named Rusty.

The control box of the heat press I purchased wouldn't work. Thank goodness I got the Asurion extended warranty or I would be very upset at the waste of money. They took done my information from the purchase and purchase number. They handled it all. Very satisfied and the representative was polite and did not keep me on hold forever.

The tv was damage the first time and the second time was damage again

Just knowing that any device in my home is protected is so convenient. With 8 children in our home, things get broken frequently. The process for replacement is as easy as possible. Our iPad was smashed and within 2 weeks we received our replacement, which I must mention was the newer model from the previous. I will gladly continue to insure my devices with Asurion.

Loved it, loved it, loved it!jdjdjdjdhfhdhdjdjfjfhfjdkdjfbfnfjdjfh

I had a broken screen for an IPad and was able to drop it off at ups and have it returned with 4 days!

Claim is very fast my monitor claim next day money in my pocket and purchase new one router claim still very fast modem replace quickly zero fees

So fast and so easy! We are so happy with our service.

Kid broke his tablet... 5 minutes later new one is coming 1-2 business days.

The process to send in a few photos of my damaged item was quick & easy. & I received the full amount of the original purchase within 24 hours. I would definitely recomend it.

Tech helped walk me through clising down my old phone for tade in. Multiple steps and twch patiently waited as I downloaded a large amount of items. Found alternate programs when some didn't work. It is appreciated to get true customer service and not be made to feel incompetent when lost or stck in programming. Thank you.