AsurionReviews 12,825

After a half an hour of struggling to register my televisions insurance by myself, I contacted Asurions customer service and was met with a 5 star employee, they helped me get through the process in under a few minutes.
Asurions customer service made the whole process so much easier.
Thank you Ryan!

Very helpful and friendly. Jenny solved all my issues with no hesitation and in the end my son will be very happy with a new working product!

I love how easy the process is on getting my insurance claim in!

I was having an issue with filling out a claim. Ryan figured out a work around in order to get the correct information as well as helped me file the claim. He was friendly, helpful, and overall just amazing through the process. He made my day go from bad to better.

Had an issue with initial installation of new printer. Contacted Asurion and Maria was just wonderfully helpful in solving the problem in a timely manner.

Robbie was super nice and helpful with the activation

Robert was very knowledgeable and professional. I received my new phone in less than 24 hours. I would recommend this product protection plan for everyone.

Had a printer problem Called the tech rep. She very quickly resolved my problem in a very short time. She was terrific, as is the service you provide!

Great service and a fast reply however I gave it a 3 star because, We pay for insurance on our phones and they still Charge $300 for a new phone that isn't even the newest model.

I have been fighting trying to transfer my I phone 8 to my I phone 14 Pro. I was ready to ship it back to y'all. I have been trying since Dec. 28 and if Nikkei could not help me. I was going to give up. Please make it easier for old people like me so we don't have to struggle with it.

My cell phone battery expanded and separated the two case halves. I worried that the battery would explode. I am aware that Li Ion batteries can ignite and start a fire. I should have used the battery saver software when the phone was new. I now use it all the time.
I am grateful for your insurance policy.

The online chat to complete my claim was very easy which I greatly appreciate!

Easiest thing I've ever had to do. Did a chat thru web link and they set up return label and how things would be handled in less than 5 minutes!

Good information on the computer and easy to use on the phone texting is so convenient for updates

I Love My Team At Asurion And Max Did A Great Job With My Son's Nintendo Switch, I Would Recommend them to anyone. Thanks Again

I sent my computer in for a new battery. When it came back there were other problems, perhaps caused by the shipper, but I was very disappointed. I got online with the service rep Raymund and he set me up with a new repair order. It was a very easy process... just hope it comes back in good working order this time.

I have had to file two (2) warranty claims with Asurion over the last few years and both have been handled quickly, professionally and efficiently. I find this company to be a pleasure to work with.