AsurionReviews 12,825

Professional and extremely friendly.
Great technician.

This has to be my first time EVER making a feedback comment lol. So the lady Malika that I had helping me went beyond what normal Customer Service does, she really tried to get my phone activated even when I wanted to quit. We tried all kinds of methods, but policy is policy. She helped make sure all info ready for the store tomorrow so I'm cool. Great Customer Service!

Had some activity on the dark web that I was unaware. Leonel, the tech was helpful and successful in helping me resolve the issue.

I loved that it was really easy and quick. Honestly, the process that it took to get to this point was way more difficult. Meaning that going through Verizon took a lot more effort.

Very satisfied with the technician who serviced my washer. He evidently knew his stuff. The machine has worked fine since the.

Company is fast and responsive and super polite. But having issue getting claim on item resolved after 3 round with attempted repair. At this point need refund because I have to replace the substantially broken item either way.

It was fast and easy thank you guys again my phone cracked and needed a replacement and they helped me file the claim and get it. Thank yalll so much

The lady that helped me was absolutely fantastic. She knew where to go to have me go and what to do if she made it simple and easy. Thank you.

Very easy to file a claim and very friendly website.

I love Asurion service. It is the best at getting problems with devices taken care of. I have never had a problem getting my devices repaired or replaced.

Lady that helped on phone was an absolute joy. Great attitude and friendly

Easy to make a claim. The check took around 3 week to arrive home.

Fast easy great experience online.
Can't get any better than y just experience

Samsung denied my warrant claim (big surprise!). Asurion had a new phone to me the very next day. When I chatted with Elvin to reconnect my SIM card in my new phone, he was fast, knowledgeable, and extremely pleasant.

Great quick and easy she helped me with everything I wanted

I switched my service a few months ago and I have to just say that I have really enjoyed the new company. Any time I do experience an issue, they are quick to fix it. They go above and beyond to make it right. They are also very friendly and helpful. I really wish that I would have switched sooner.

This was the first time i had to put a claim in and WOW!
Super quick and easy process...even for this technologically
Challenged grandma!