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AskTech Support

4.5

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AskTech Support Reviews Summary

AskTech Support has a rating of 4.5 stars from 857 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AskTech Support most frequently mention credit card, customer service and great job.

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New York
1 review
0 helpful votes
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Regarding payment to wrong service
January 26, 2026

I didn't get any help from the person who called. Only Said that, i need to call to Microsoft office. Since he is from another company.

Date of experience: January 15, 2026
California
1 review
0 helpful votes
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Simple problem that I couldn't fix
January 25, 2026

Even though the problem turned out to be trivial, Reshna was efficient, clear, understanding, and a big relief after my communication with HP and a repair service. I highly recommend her.

Date of experience: January 15, 2026
Florida
1 review
0 helpful votes
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Starting this morning at 10 AM, I tried to get the HBO Max app on both my television sets. I first went to HBO then I had to go to Xfinity and neither were able to help finalize my purchase. It wasn't until I got on the phone with your technician, which was after 5 PM, that he was able to solve my problem. God bless Anker, he was wonderful and very patient.

Date of experience: January 14, 2026
Macao
1 review
0 helpful votes
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Fixed my scanner issue
January 24, 2026

Please don't ask me to write a review. I called because I am busy and need other get a job done. I did enter 100 characters. Please don't ruin this nice experience by doing this to me.

Date of experience: January 14, 2026
Oklahoma
1 review
0 helpful votes
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Refund of my money
January 24, 2026

I liked Just Answer. But I had a very hard time with the Google malwarebytes. I spoke to 3 people. They were all three not helpful at all. I was rerouted to several areas and ended up an hour on phone without a solution. I was finally able to cancel my subscription but I want a refund of the charge of 44.99 as I was within my trial period. I also was charged me $5.00 and a second charge of $50. I am humbly ask to have all of these charges to be repaid. I will never use your software again. Your response to me will show me if I report you to the better business bureau. Thank you, Davona Newton

Date of experience: January 13, 2026
Maine
1 review
0 helpful votes
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I have printed post office (USPS) labels for years and a few months ago, my aging HP Laserjet printer stopped printing them. No error messages, the printer just ignored the PRINT command.

I came across JustAnswer after posing my question on Google. I was connected to a technician who was able to answer my question, but it cost $70 to "join" the service. I believe the ongoing monthly charge would be $65. I rarely need this type of service, so that is way too much money to spend. I agreed to a "free" month and intend to cancel before the next billing.

In this case, I paid $70 for my answer. I think that is too high.:-/

Date of experience: January 12, 2026
Texas
1 review
0 helpful votes
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Proper assistance
January 22, 2026

I was listened to and assisted with my issue regarding the tv. His assistance was helpful and reassured me I needed to call for help. Thank you for all your assistance!

Date of experience: January 12, 2026
Indiana
1 review
0 helpful votes
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Richard assistance
January 22, 2026

I was very satisfied with Richard. He said it's slow enough for me to understand and he explained it because I'm not tech savvy, but I would use the service again.

Date of experience: January 8, 2026
South Carolina
1 review
0 helpful votes
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Missing pkg
January 21, 2026

SPEEDX delivered my pkg, left it next to mailbox on the road. It was not delivered to my door. Package is missing.AskTech contacted SPEEDX with my issue, waiting to get this resolved.

Date of experience: January 11, 2026
Ohio
1 review
0 helpful votes
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Laptop won't turn on
January 20, 2026

Verified everything tried and waited for the response. Battery was low prior to last use. Charged overnight but wouldn't turn back on. Recommended to remove battery, but compartment is sealed. So I was directed to follow further instructions and Wala... thank you 😁

Date of experience: January 10, 2026
Florida
1 review
0 helpful votes
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"Verizon Sucks"
January 19, 2026

Ask Tech did a good job of explaining my problem. I think the real solution is for me to eliminate my relationship with Verizon. Thanks for your help.

Date of experience: January 9, 2026
Canada
1 review
0 helpful votes
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Door Chime Error Code
January 19, 2026

There was a solution given which I followed. Chris called back and I explained I was in the e process of completing task. Everything worked out.

Date of experience: January 9, 2026
Vermont
1 review
0 helpful votes
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She had patience with me
January 18, 2026

Tech was very patient with me. God bless her.
In my 70s not use of this way of doing
Business. Like to talk directly to people. You make it very difficult.

Date of experience: January 8, 2026
New York
1 review
0 helpful votes
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Customer Service
January 18, 2026

I was very happy and over all satisfied with the Customer support I received.there are you satisfied yet?! How many characters is this?

Date of experience: January 8, 2026
Illinois
1 review
0 helpful votes
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This was mind blowing helpful
January 18, 2026

I've been trying to get an answer to this Norton Windows question for three months. I even called my IT guy and the answer didn't make any sense to me. And in less than five minutes you cleared up my confusion gave me great advice on what was my next step. I will recommend you to everybody. I know this was so helpful.

Date of experience: January 8, 2026
Oregon
1 review
0 helpful votes
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Lifesaver
January 18, 2026

Clear directions, patience, knowledgable. The technical service I received was excellelnt. He answered my question about how to make appt. To go in for inperson help.

Date of experience: January 7, 2026
California
1 review
0 helpful votes
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Tech support great
January 17, 2026

We experienced an issue with payment between Apple and Britbox. It has taken us several techs and several hours of phone calls to determine next steps. We will need to contact Britbox and fill out a form via email to have the payment details straightened out.

Date of experience: January 7, 2026
Michigan
1 review
0 helpful votes
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Pleasant Surprise
January 16, 2026

I had a question about a credit alert from Transunion. Iwas concerned that my account had been compromised. The lawyer called me within a few minutes, and answered my query, and I felt assured that my info had not been tampered with!

Date of experience: January 5, 2026
Minnesota
1 review
0 helpful votes
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A complicated issue
January 15, 2026

Mike explained what had happened to my duplicate charges with no product received from Target.
I'm happy with this helpful service but will not shop online at Target in the future. They should explain their holds of payment.

Date of experience: January 5, 2026
California
1 review
0 helpful votes
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Buyer
January 13, 2026

I was fooled again bye temu! They sucked me into buying there crap again saying one more purchases to get everything for 3 cents 100$ later still no deal so I canceled everything

Date of experience: January 3, 2026