AskTech SupportReviews 857

He was AWESOME - so patient! I am not tech savvy and was worried I wouldn't understand what I was being asked. He did most of the work and was so nice.

Downloaded win 11 and it worked fine... The windows USB got corrupt. Reloaded windows 11 and everything was good.
Thanks

The tech who called me was very knowledgable and pleasant. Unfortunately we were not able to solve my issue. Not the fault of the tech.

Was not able to scan from my windows 11 last update. Item resolved. So far.it is working fine with an additional programming and a button program on my icon tabs.

Paul was able to talk me through the whole process. Well done. He took my total frustration to a very calm and supportive process. Couldn't have had anyone better. Thanks Paul

She described what I needed to do. I couldn't find where I needed to go but found it by sheer accident. I found what I was searching for was already set up.

Very helpful. My problem was resolved. Ashwanth K, my tech, was awesome and Pearl, who connected me to him, was very helpful. Ashwanth walked me through everything and had me engaged in the process which I really appreciated. This was my first experience using JustAsk, and it was very pleasant.

I didn't order the automatic payment method. I will pay it once but no more. Let me know you got this.

Both techs were wonderful. The second tech knew exactly what the problem wads and explained so I could understand.

Best service ever.Professional, coùrteous. I am greatful for all and speed in resolving the frustration of this 83 year old!

A little confusing for me but tech helped me through it. Not very savvy on technical devices. It was very interesting how technology this days have come a long way.

It's learning experience.Great feeling to get some help especially when I needed most, I appreciate & thankful. This first experience is a lesson to learn, that I need to be more careful, browsing online.

Was a great experience. Thanks. The technician was very clear on his explanations on how to do things.

He was very patient and extremely helpful. Iam a senior citizen and he took his time explaining things to me.

Was having issues connecting to the internet on my laptop. The tech tried varies steps. Concluding, he found the problem and advised me what to do. I did and my laptop connects to the internet. Thank you

Good service because none was needed and we concluded the job well done with out any problems or issues that needed fixing.

I needed help with my Exchange email account. It was offline in Apple Mail, and I couldn't add my account back after deleting it. I got the help I needed quickly and efficiently. I highly recommend JustAnswer.

My new laptop was supposed to be touchscreen compatible. It wasn't working. Looked up multiple Youtube videos that were completely wrong. The Tech figured out my new laptop was missing a driver. Fixed immediately.

My technician called me back quickly and helped me resolve my problem. Good work! It was just a matter of the correct sign in

There was a mix up and I waited 45 on the phone. But while i waited a text arrived with the info I needed.