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Ask A Veterinarian Reviews Summary
Positive Highlights
- Veterinarians are consistently described as knowledgeable, thorough, and caring.
- The service provides fast responses, often within minutes, even during off-hours.
- Many users appreciate the convenience and lower cost compared to emergency vet visits.
Negative Highlights
- Some users report unexpected charges and a monthly subscription fee that was not clearly disclosed.
- A few reviewers experienced slower initial contact during emergencies.
- The service is not a substitute for in-person veterinary care in serious cases.
Most commonly discussed topics
Reviews (1,683)
Worried after finding and removing a tick from my dog.
I appreciated the vets response. Was knowledgeable and helpful.
Ok to chat, wondered if there is something home sup to give her
The vet is spoke with was amazing. However, not okay with the fact it says pay this amount then you are charged $70. Would like to get that back.
I had a wonderful experience with Dr Rebecca. She made me feel so much better about my situation. And she was able to address all my concerns today
Very good and prompt
Kind, listened to my story. Showed empathy for my situation of sick dog on holiday weekend
Very quick connecting to vet, vet was excellent in helping me what to do for my cat!
Very helpful, courteous and professional. The vet asked questions to assess situation, gave instructions and sent a link if she was needed later that day.
He was specifically helpful giving us instructions on dosing the medication we had on hand at home. Additionally, understanding the labs we read to him that we had done when this occurred last year.
I had so many questions about merek's disease. She was very kind. Was able to help me come up with a plan for my chickens.
A terrific experience. The technician was knowledgeable and got me to the Veterinarian quickly. The Veterinarian was wonderful; knowledgeable, understood the problem and advised me what my options were and told me how to care for my dog. I was very pleased by the entire process.
Dr. Barkley put my mind at ease with my concerns for my dog. It is late on the Friday before Labor Day weekend and I just wanted to be sure that I was doing the right thing for my dog. Thank you for helping me through this. Lorri R
The veterinarian was very kind and told us exactly what we needed to know for the next steps. I highly recommend them.
The chat person and the vet were very pleasant and helpful in the question that I had for my aggressive cat. They were professional and easy to understand. Thank you.
I had answers to my questions about my dog's symptoms within minutes.
It was helpful that the vet looked at pictures and told me something I just would not have guessed the lump might be a tumor.
It was convenient and easy to share info about my fish, including sending photos. Not sure if it is AI, but it seemed like there really was a Dr Ivana on the other end of the chat and was super helpful. Hoping and praying my little betta pulls thru.
I spoke to a wonderful Veterinarian that gave me great insight on how to take care of a baby squirrel. I am very grateful for the guidance.
I am very satisfied with the service from this dr an the staff
I saw an ad the other day for online veterinary service and I am so glad that I chose to go that route. My dog is 14 years old and the last vet she was at had to sedate her in order to examine her. It put her through a lot of stress and so therefore I avoid taking her to any veterinary unless absolutely necessary. So I am glad that I found this online service and it worked very well and was very satisfied