Ask A Veterinarian

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Ask A Veterinarian
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Important Things to Know:

These tips are generated by AI, based on customer reviews from the past year

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Ask A Veterinarian Reviews Summary

Positive Highlights

  • Veterinarians are consistently described as knowledgeable, thorough, and caring.
  • The service provides fast responses, often within minutes, even during off-hours.
  • Many users appreciate the convenience and lower cost compared to emergency vet visits.

Negative Highlights

  • Some users report unexpected charges and a monthly subscription fee that was not clearly disclosed.
  • A few reviewers experienced slower initial contact during emergencies.
  • The service is not a substitute for in-person veterinary care in serious cases.
This summary is generated by AI, based on customer reviews from the past year

Most commonly discussed topics

Reviews

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4.8
Reviews 2,050
5 Stars
90%
4 Stars
7%
3 Stars
1%
2 Stars
0%
1 Star
2%
Reviews that mention popular topics

Washington
1 review
0 helpful votes
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Very helpful
June 27, 2025

Dr Bruce was able to answer all my concerns about our pet. He helped us greatly! We will use this service again.

Date of experience: June 17, 2025
Georgia
1 review
0 helpful votes
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Needed Quick Answer
June 26, 2025

Our regular veterinarian was not available and we needed a relatively quick answer

Date of experience: June 16, 2025
Canada
1 review
0 helpful votes
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Response
June 25, 2025

The vet gave practical, doable instructions, however it took a long time to reach her. I'm doing what she said I should do and we'll see how it goes. Because there's a chance of an infection (vet's suggestion), I'm taking bird to see a vet in real life this coming Thursday, but her suggestions will help carry me through until then.

Date of experience: June 15, 2025
Indiana
1 review
0 helpful votes
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Great help
June 25, 2025

Our vet gave us reassuring advive to help us. he was calm and we needed it

Date of experience: June 15, 2025
Maryland
1 review
0 helpful votes
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Hear exhaustion for EB
June 24, 2025

They responded immediately with chat. And spoke to vet quickly to answer our concerns to make our next move more aggressively. Thank you

Date of experience: June 14, 2025
New York
1 review
0 helpful votes
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Excellent deal
June 23, 2025

For five dollars I was shocked at the excellent level of care I received.

Date of experience: June 13, 2025
North Carolina
1 review
0 helpful votes
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I'm very impressed
June 22, 2025

Dr Shannon was EXTREMELY helpful, and compassionate not only for my Sniper, but help ease my anxiety as well.

Date of experience: June 12, 2025
Indiana
1 review
0 helpful votes
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Sick puppy
June 20, 2025

My six month old Chinese crested puppy got a hold to some drywall and it made her sick. Her symptoms were vomiting, shaking, not being stable on her feet and falling to the side when she walks, which are clear signs of vestibular disease. The veterinarian that responded to me confirmed this and she told me what to do. She told me which motion sickness medication to buy, as well as a syringe to feed the dog water because she wasn't drinking and that she should be OK in a day or so. I also needed to keep her in a dim, quiet area and close to me, so she would be calm. If she wasn't showing symptoms of getting better in a day or so, then I was instructed to take her to the vet. I'm glad to say that she was back to normal the very next day and just as loving as playful as before.

Date of experience: June 10, 2025
California
1 review
0 helpful votes
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My first try with Just Ask
June 19, 2025

Dr. Yi knowable and made suggestions were never made by Nina's Vet and I immediately purchased the Fortiflora which I've now given Nina two doses that she didn't reject when I added it to her pumpkin broth 🤓

Date of experience: June 9, 2025
Colorado
1 review
0 helpful votes
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Cat Scratch Fever
June 18, 2025

10 feral barn kittens had dry skin patches and it was spreading. Medication that was recommended seems to be helping. Time will tell.

Date of experience: June 8, 2025
Arizona
1 review
0 helpful votes
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Cat respiratory has allergies
June 18, 2025

Was very satisfied with her answers I was asking about blood testing and then we got into my cats problems

Date of experience: June 8, 2025
California
1 review
0 helpful votes
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Snake bite
June 18, 2025

Our dog was bit by a snake and we had to go to an emergency vet since our local vet was closed.

Date of experience: June 7, 2025
Mississippi
1 review
0 helpful votes
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First time
June 18, 2025

Very glad I got in touch. Hopefully I won't be needing to much in the future

Date of experience: June 8, 2025
Massachusetts
1 review
0 helpful votes
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Considerate
June 18, 2025

Very professional despite not in person. Responses done in timely manner.

Date of experience: June 7, 2025
Kentucky
1 review
0 helpful votes
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I got what I needed
June 18, 2025

She passed but I did what I could with your advise, I could only do with what I had but they gave me more tools.and knowledge

Date of experience: June 8, 2025
New York
1 review
0 helpful votes
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Advise
June 18, 2025

The dr was extremely thorough and compassionate. They gave me a step by step understanding as to what to be prepared for and how to prepare. They were very knowledgeable in the situation

Date of experience: June 8, 2025
Washington
1 review
0 helpful votes
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Excellent Affordable Service!
June 16, 2025

I thought my friend's 12 lb Yorkie ingested my 85 lb lab's fluoxetine dose (he's a greedy little begged & he pulled her food bowl off its'. I wasn't sure which dog actually ate the fluoxetine so I googled for a pet poison control. I chatted briefly online with an assistant & was on the phone with an experienced bet in two minutes. Dr Brazell was kind, thorough, and life saving advice for sweet Diesel in minutes. $5 for advice from a 17 year excellent vet?! Absolutely an incredibly positive experience! Thank you!

Date of experience: June 6, 2025
California
1 review
0 helpful votes
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Satisfied
June 16, 2025

The Veterinarian was very knowledgeable and personable. She gave good advice that i will follow. I was only sorry that I wasn't aware of the cost prior to talking to someone. I would still pay it but it would have been nice to know ahead of time.

Date of experience: June 6, 2025
South Carolina
1 review
0 helpful votes
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Bunny Advice
June 14, 2025

I inquired about possible locations for spaying a rabbit. My girl is not yet fixed & came from an independent rescue organization. They were helpful in assisting me with locating options for my girl Willow.

Date of experience: June 4, 2025
Minnesota
1 review
0 helpful votes
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Need Advice For My Cat
June 13, 2025

The vet asked several questions about my cat including age, diet & symptoms etc - she was very thorough & caring

Date of experience: June 3, 2025

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