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Ask A Veterinarian Reviews Summary
Positive Highlights
- Veterinarians are consistently described as knowledgeable, thorough, and caring.
- The service provides fast responses, often within minutes, even during off-hours.
- Many users appreciate the convenience and lower cost compared to emergency vet visits.
Negative Highlights
- Some users report unexpected charges and a monthly subscription fee that was not clearly disclosed.
- A few reviewers experienced slower initial contact during emergencies.
- The service is not a substitute for in-person veterinary care in serious cases.
Most commonly discussed topics
Reviews (1,683)
I spoke with an assistant then within 5 minutes I was speaking with a veterinarian. I was able to get an answer quickly and just feel overall grateful to this service.
Dr. Ted Porter was informative and helpful with all my questions. When we were done addressing my concerns I was completely at ease and had a direction to follow and assist us with our dog. We have a Husky
Dr Sara addressed my concerns with clear questions and directions and made me feel better about my dog. I will use again if needed.
Our bichon ate 4.75 1.55oz milk chocolate bars. Wasn't for sure what to do. Dr Scott Nimmo did the calculations with data provided and he felt we would be okay. He was correct. All is well and chocolate secured. 🙏🏻👍👏
I was super worried about my dog & Maria really helped. From the way she calmly talked even though it was online she really made me calm down myself. The solution was quick & easy.
Our cat had what looked like an eye infection. However, the vet said it looked like a corneal abrasion after viewing a picture I sent. Rx of a topical ointment should help heal it up. Happy with service!
I was called within 10 minutes of stating my concerns and I am not at ease. I know how I can help my dog and I didn't have to spend a lot of money or time at a veterinarian's office.
Dr.Caryn did a wonderful job answering all of my many questions and concerns. Best $5 I've ever sent to help my fish recover while being in a rural area with no local fish vet nearby. Thank you so much.
A vet tech collected information with good questions to obtain condition and needs of my feline. Well done. Kept me informed of process. Helpful.
I was skeptical at first but Dr. Porter was very thorough and helped with all my concerns with my cat scratching. If you have any questions about your pet please don't hesitate to use this site.
VERY PROFESSIANAL AND COURTEOUS!
Vet was able to address my concerns and reassure us.Helped us avoid an in person vet visit and bill.
My dog suffered from diarreha... ate spoiled freshpet. Didn't know if I should go emergency or not at this late hour. Saved me a trip.
My Maltese is acting lethargic after flying and new situation during a move. Vomiting, warm belly and diarrhea, refusing even water now. She has not ingested anything I know of, but we are at a friend's house who does not have pets so no regular vet. It is 6 am here, and I wanted to discuss her symptoms to make sure I wasn't overreacting as I'm in the midst of a bout of severe sciatica. Dr. Reassured me that I knew her well, and needed to get her to the vet asap this morning. I'm on my way to an in person vet now.
The veterinarian and the assistant were both super cognizant of my feelings during this difficult time. My questions about how to handle this physically were answered timely and efficiently.
Dr. Tyler was very efficient and made us feel at ease. He addressed the concerns and answered all questions. Great experience.
Very nice and helpful and helped me chose a better dog food plan for my dog.
The vet addressed all my concerns, even ask for a picture, and was able to put my mind at ease regarding a health issue with my cat. I'm fully satisfied that her answer was accurate.
I thought my new puppy had parvo, mostly because fear! I took pics and within the hour I had Dr able to reassure me that all is well, thank you guys for saving me so much money and time and stress on my puppy. It was the new food!
Already knew that info she gave. What about my $55?¿¿¿?
My young female we intend to breed accidentally got tied. We wanted a 2nd opinion if there was a way to early terminate. The vet here gave us the same answer as our vet.