Important Things to Know:
Our reviews are monitored for authenticity
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.
Ask A Veterinarian Reviews Summary
Positive Highlights
- Veterinarians are consistently described as knowledgeable, thorough, and caring.
- The service provides fast responses, often within minutes, even during off-hours.
- Many users appreciate the convenience and lower cost compared to emergency vet visits.
Negative Highlights
- Some users report unexpected charges and a monthly subscription fee that was not clearly disclosed.
- A few reviewers experienced slower initial contact during emergencies.
- The service is not a substitute for in-person veterinary care in serious cases.
Most commonly discussed topics
Reviews (1,683)
Everything he said sounded reasonable and correct. Now to see how it works. Thank you
The doctor gave all the information and answers i needed. This was a super quick and helpful experience. Mia and i thank you very much for your time.
The vet assistant was very thorough asking questions. She then forwarded to a vet. Dr. Black answered all my questions and had me check a few things with Cooper. Dr. Black was able to calm my anxiety, with pertinent questions and providing good information and answers/suggestions. It's the weekend and I was concerned whether Cooper needed to go to the emergency vet or not. Dr. Black was great! I will definitely use this website again, and share this information with others.
My concerns were addressed expeditiously and Dr. Scott really had a very calming tone that I very much appreciated.
We pet lovers tend to second guess our natural instincts when our beloved pets have a health issue arise. So using this service was fast, easy, and helpful at getting answers from a vet online to determine the best course of action without spending a crazy amount of money that may not require this. So I definitely will use this service ongoing in th future. Thanks AskAVet! Love the chat option too.
She was very professional, attentive, and kind. Every question I had was answered. She seemed like she genuinely cared. I definitely would recommend Ask a veterinarian.
I can't thank you enough! Having a night emergency is tough these days. I got all the information I needed and will take my girl to the vet tomorrow
My puppy got medication meant for my larger dog. Was concerned.
Found two stray cats outside overheated and wanted to know what to do to help them.
I got some some great advice on how to help my kitty! I hope that with what I learned, I saved an expensive vet visit!
I was very concerned about my baby girl and she gave me clear and concise instructions to help her.
Pet's health consultation for concerns regarding about stomach issues and being provided with solution before deciding to take for an exam
I needed speedy advice and heard good reviews so I decided to try it! Definitely recommend
I was able to speak to a vet for issues I was having with my cat. He gave me great information as well as the direction I should go to help my cat. Great experience!
I just needed meds to give her while her vet is opened Monday. She will probably needs antibiotics
I was really worried about my cat, but the instructions and advice were very helpful.
He was very helpful and kind. Very knowledgeable. Sadly it may be something more serious than we thought so it was good to know so we can get her the help she needs.
The Dr was very helpful and quick to determine the best course of action at a very low price.
It was nice to use an online option for a pet concern rather than having to go into a vet's office.
The information gathering was easy and complete. The transfer to the vet was quick and the vet response was through and helpful. Would use again in an instance when I need a second check prior to running into town for a special vet appointment.