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Ask A Veterinarian Reviews Summary
Positive Highlights
- Veterinarians are consistently described as knowledgeable, thorough, and caring.
- The service provides fast responses, often within minutes, even during off-hours.
- Many users appreciate the convenience and lower cost compared to emergency vet visits.
Negative Highlights
- Some users report unexpected charges and a monthly subscription fee that was not clearly disclosed.
- A few reviewers experienced slower initial contact during emergencies.
- The service is not a substitute for in-person veterinary care in serious cases.
Most commonly discussed topics
Reviews (1,683)
Very knowledgeable, experienced vet gave great information and advice.
The vet who reviewed my case was very thorough and was very concerned. We were on vacation with our dogs and one of them sustained a leg injury. It was late and we were far from home. The service was a lifesaver. Thank you
Vet was able to assess and give me a quick solution. I am satisfied that this will solve the problem and relieve my concerns.
Was interesting to chat online. I am hoping that I don't have to try to catch the cat and take him in for in-person visit. It would be diffulcult as he is still semi-feral. Good ideas on how to help Buddy.
I was able to get the answer and help I needed via online chat all while being on hold waiting for animal poison control to pick up on the phone (which never happened). I was given very good information with a linked article for more information and reassurance that my pet was going to be fine. The vet was quickly available and checked back in via text/email later. Very pleased with the overall interaction.
I paid $55 just for them to tell me in a text to give my dog Benadryl. And try to make her comfortable. Absolute waste. They are gonna just tell u to contact ur vet.
The veternarian here completed the connection needed that should have been provided by my veternarian. She was sloppy! I will not see her again on another necessary visit.
Dr.Perry was so great and after telling me my baby girl was gonna be ok he answered my other questions. I was very satisfied with the experience
Terrible. $60 for nothing! And they try to scam you by membership $55 per month! Avoid this
Dr Finley reassured me that it was not a toxic dose and no need to take action
I have 2 mini daschunds, 1 takes medication for Cushing disease but the other jumped to grab the treat with the pill and got it by accident.
Contacted a 24/7 service and received a delay about 12 hours. Without knowing what was going on just a "hang tight" filled out billing information for a 5 dollar refundable charge to later realize it was a 65/month subscription
The vet was kind and helpful. She was patient and understanding.
Thank you for a very helpful clinical consult! Was trying to avoid an unnecessary traumatic visit to the vet.
Thank you so much for everything. I am very grateful for all of his help and Pennie will be fine.
It was an amazing experience, it was the first time I used this online service. The Dr called me right away, addressed my concerns and gave very helpful advice, it saved me a trip to the local vet office along with a huge expense. Thank you again and I highly recommend it.
Answered questions and explained for my senior dogs ease. Need to get down because of their age
I WAS VERY SCARED MY PUPPY ATE HERSHEY'S CHOCOLATE. SHE ASKED PERTINENT QUESTION GAVE ME INSTRUCTIONS ON HOW TO INDUCE VOMITING. WHAT HIS FOLLOW UP WOULD BE. SHE ALSO SUGGESTED OTC MEDICATIONS AND WHAT TO FEED OVER THE NEXT FEW DAYS
I desperately needed reassurance and a second opinion about the treatment of our dog and this vet answered all my queries and had some further suggestions for which I am very grateful,