Ask A Veterinarian

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Ask A Veterinarian
askaveterinarianonline.com

Important Things to Know:

These tips are generated by AI, based on customer reviews from the past year

Our reviews are monitored for authenticity

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.

Ask A Veterinarian Reviews Summary

Positive Highlights

  • Veterinarians are consistently described as knowledgeable, thorough, and caring.
  • The service provides fast responses, often within minutes, even during off-hours.
  • Many users appreciate the convenience and lower cost compared to emergency vet visits.

Negative Highlights

  • Some users report unexpected charges and a monthly subscription fee that was not clearly disclosed.
  • A few reviewers experienced slower initial contact during emergencies.
  • The service is not a substitute for in-person veterinary care in serious cases.
This summary is generated by AI, based on customer reviews from the past year

Most commonly discussed topics

Reviews

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4.8
Reviews 2,050
5 Stars
90%
4 Stars
7%
3 Stars
1%
2 Stars
0%
1 Star
2%
Reviews that mention popular topics

1 review
0 helpful votes
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Grape exposure
September 18, 2026

Good experience. Very helpful especially late at night.

Date of experience: September 8, 2026
California
1 review
0 helpful votes
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Coco ate 1 1/2 lbs hamburger
September 17, 2026

Information clear - very friendly, patient and understanding. Directions reasonable and verified as appropriate by Coco's regular vet.

Date of experience: September 7, 2026
1 review
0 helpful votes
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Excellent and Prompt service
September 17, 2026

My call and concerns were triaged immediately and the Doctor ( Dr. Davis) called me promptly. He answered all my concerns, educated me and made me feel comfortable about the care for my fur baby.

Date of experience: September 7, 2026
1 review
0 helpful votes
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Excellent advice
September 17, 2026

The vet was very knowledgeable and gave clear instructions.

Date of experience: September 7, 2026
Utah
1 review
0 helpful votes
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Was a vet
September 17, 2026

The person we was sent to was for humans not animals

Date of experience: September 7, 2026
Virginia
1 review
0 helpful votes
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Dr Steve was awesome, patient, and definitely helped alleviate my dog's pain. Best of all, the price was a lot lower than seeing an emergency vet or even a regular vet. Plus, it was super convenient to leave my dog in his comfortable place at home, instead of trying to force him into the car and to the vet's office, where he gets super anxious with all the other pets in the waiting room. Dr. Steve nailed the problem and eased my concerns. It would have been a waste of money to go to the vet. We followed Dr Steve's directions, and in less than a few hours, we noticed a big improvement. I would definitely do this again.

Date of experience: September 7, 2026
Texas
1 review
0 helpful votes
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Efficient and helpful
September 17, 2026

Dr Porter was very supportive and explained why the treatment was advised

Date of experience: September 7, 2026
Florida
1 review
0 helpful votes
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Dog vomiting
September 17, 2026

Benji got sick and vomitted it was very dark brown. He was fine all day so this was completely out of character. I gave the information and chatted online and was very satisfied. I kind of knew to just keep an eye on him but having such a quick and caring response from a veterinarian was wonderful. Taking your dog to the doctor sometimes have you wait hours for results this was minutes.

Date of experience: September 7, 2026
Virginia
1 review
0 helpful votes
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Very prompt in answering.
September 17, 2026

My little papillon quit eating 2.5 days ago. No vomiting, or diarrhea. Since this is Labor Day weekend, and no open vet office near me, I was looking for reasons for sudden stop of eating.

Date of experience: September 7, 2026
Nevada
1 review
0 helpful votes
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Very satisfying
September 17, 2026

Thank you Dr. Ivana for your support with Moose. I am going to make an appointment with his veterinarian for a complete check up.

Date of experience: September 7, 2026
New Jersey
1 review
0 helpful votes
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Pug problem
September 17, 2026

Very helpful and nice and glad I called even though it didn't work out and we lost or pug.

Date of experience: September 7, 2026
Massachusetts
1 review
0 helpful votes
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Choosing a vet
September 17, 2026

I was very pleased with talking to Dr. Sara she made it so simple and now hopefully have a vet for Ebony

Date of experience: September 7, 2026
1 review
0 helpful votes
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Veterinary care
September 17, 2026

Dr. NaiKesha was very reassuring and empathetic. I felt much better after speaking with her. Many thanks to Dr. NaiKesha.

Date of experience: September 7, 2026
1 review
0 helpful votes
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A real life saver!
September 17, 2026

My 6 lb dog ate one of my OTC medications and I called Ask A Veterinarian and got a quick response. The vet called me promptly and answered all my questions. Luckily there was no harm to my dog. What a relief! Being able to talk to a vet at that hour of the night really helped put my mind at ease.

Date of experience: September 5, 2026
1 review
0 helpful votes
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Diarrhea issues
September 17, 2026

Was feeling very overwhelmed with my dog's diarrhea this morning. It's been an issue with him since adopting him. The vet reassured me that my steps in handling this were heading in the right direction, with continued chicken, rice, pumpkin combo.

Date of experience: September 7, 2026
1 review
0 helpful votes
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My concerns were addressed.
September 17, 2026

The ease of reaching a vet professional,. Was comforting.

Date of experience: September 7, 2026
1 review
0 helpful votes
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Dr. E was awesome
September 16, 2026

The first vet never responded after the first contact, after an hour switched to Dr. E and he was very helpful.

Date of experience: September 6, 2026
1 review
0 helpful votes
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L Barnes is the BEST!
September 16, 2026

I have a 10 week old Boston Terrier puppy who fell in the pool. She was lethargic and had a lot of mucus coming out of her mouth. Everyone I talk to told me that she wasn't going to make it and I needed to take her to one of these very expensive 24 seven emergency vets and even when talking to them they were not very encouraging at all but after 10 hours she was still hanging in there I spoke to 1 vet and I guess I lost conversation with him because there was no one response the second that I got was L Barnes, this woman would let me tell you if he was a true God said, she told me exactly what was going on exactly what I needed to know and the fact that her gums were still Pink and she stopped producing all the mucus that was pretty much out of the danger zone so reverse for the next 6 to 7 hours and then out of nowhere she sparked up got the Hall. It is now two days later and you would never done this ever happened. These are happy little faithful Selph again.

Date of experience: September 4, 2016
1 review
0 helpful votes
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Very helpful and caring
September 16, 2026

I appreciate all the help Dr Tiffany gave me regarding my chicken. She was kind and thoughtful and clear with my options. Thank you.

Date of experience: September 6, 2026
2 reviews
0 helpful votes
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Concerned about my golden pup
September 16, 2026

My golden retriever pup is acting off, and I was not sure if I should spend the time, energy, and money on an emergency vet visit or not. I found Ask A Veterinarian on Google, and really appreciate being able to talk to a Dr. online for a small fee without having to leave my house. Dr. Tiffany gave me some great insight and advice, and I am feeling better about my pup's immediate situation now.

Date of experience: September 6, 2026

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