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Ask A Veterinarian Reviews Summary
Positive Highlights
- Veterinarians are consistently described as knowledgeable, thorough, and caring.
- The service provides fast responses, often within minutes, even during off-hours.
- Many users appreciate the convenience and lower cost compared to emergency vet visits.
Negative Highlights
- Some users report unexpected charges and a monthly subscription fee that was not clearly disclosed.
- A few reviewers experienced slower initial contact during emergencies.
- The service is not a substitute for in-person veterinary care in serious cases.
Most commonly discussed topics
Reviews (1,683)
Quick responses to my questions and situation from a vet who shared his credentials, asked appropriate questions of me and confidently recommended a course of action to follow. Easier than I expected.
Good information to know what steps to take and not doing anything on your ow6.
My husband & I are seniors & to drive to an Emergency Vet at night is tough, so this was a wonderful alternative! Thank you!
Dr. Tiffany was understanding and extremely helpful! She gave clear and precise information. She was professional and thoughtful guiding me through a very traumatic situation! I'm forever grateful!
Whole experience from beginning, Tech, to Vet speaking with me was very Positive & Helpful Experience.
Dr was very thorough in questioning for every little detail to make sure she had all the facts before giving her opinion on what steps should be taken. Made me feel good about what I was already doing to relieve my small dog's symptoms & stress.
Was very thorough & asked me to please call back if I thought of any more questions or had any concerns we didnt discuss. Will definitely not hesitate to use this Service again should I have any problems with my anilmals that I'm not absolutely sure requires a visit to my vet!
The online vet, was upper helpful and this was greatly appreciated.
I was worried about my kitten but was at work and wasn't sure if I could make it to the vet that day talking to Dr. Sara really helped put my at ease about which directions to take and how I should go about things I feel much better now and I'm sure so will my kitten.
The vet was very helpful and helped me set a plan to get our lizard better.
I spoke with Dr. Emily last night regarding my neighbor's dog Lucy who is 16 years old. Dr. Emily is wonderful, she is compassionate, knowledgeable and listened to what was happening to Lucy. Thank you so much, Dr. Emily for your assistance.
She was caring, informative and extremely helpful.
It was very thorough and she was extremely kind and honest.
Small dog at a grape and wasn't sure if it was toxic or what to do next. Online Doctor was very helpful and walked me through the process. Definitely very comforting speaking with a vet as quickly as possible.
It was a weekend when I found my dog got into something he shouldn't have and I was ready to take him to the Emergency Vet, but the nearest one was 40mins away! I needed to know if there was something I could do immediately to help and I remembered this site! AI answers were not enough and kept going round and round so decided to ask a real Veterinarian and I was so happy. Not only did he talk me thru the process but assured me that it was not something I had to be worried about. My dog is fine and I am so happy that this site is available! AI cannot do everything. Ask a Real Professional!
La doctora fue muy clara y me ayudó mucho con mis dudas. Muy buena elección
Dr. A was very helpful and concerned about our pet.
Dr. Tiffany took time to ask questions, evaluate and provide feed back. I did not feel rushed. She requested additional feed back and was very easy to communicate with.
My puppy had a allergic reaction to something in our yard. I can't afford another trip to the ER And I wasn't sure how much Benadryl to give him. The doctor sent dosage instructions and saved me hundreds of dollars. What a relief.
The site was easy to manage and I didn't have to wait long for a veterinarian to be online to chat. Questions were thorough and answers in a way that could be understood.
I had night time scare w/new puppy and I called the online veterinary line. Once I got through the chat bot I was connected with a live veterinarian who answered all my questions along with extra ones regarding diet. She was kind, knowledgeable and empathetic.
Had a good conversation with some good information.