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Ask A Veterinarian Reviews Summary
Positive Highlights
- Veterinarians are consistently described as knowledgeable, thorough, and caring.
- The service provides fast responses, often within minutes, even during off-hours.
- Many users appreciate the convenience and lower cost compared to emergency vet visits.
Negative Highlights
- Some users report unexpected charges and a monthly subscription fee that was not clearly disclosed.
- A few reviewers experienced slower initial contact during emergencies.
- The service is not a substitute for in-person veterinary care in serious cases.
Most commonly discussed topics
Reviews (1,684)
Was nice to be able to get some advice without having an ER visit when it is not really necessary. Peace of mind is what I left with.
Very pleasant. Both docs that I spoke too were very helpful and concerned
Dr E was extremely helpful with advice on addressing the needs of a young male woodpecker who had become separated from its mother. Thank you!
Amazing! I want Dr. E next time I have a question about any animal.
Chat was very easy to use and the vet called within minutes. Gave me piece of mind and fully answered my questions
Incredibly fortunate that Dr. Sandra called us within five minutes of connecting online. She spent more time than I could ever imagine my own doctor spending with me! Our Sophie is feeling better thanks to you, Doc.
Communication was spot on and I was happy to have been given some home remedies to use until I could get my dog to the vet.
Good, not difficult to explain and receive the Vet's comments
Dr. Sara was very helpful giving me advice on how to deal with our 1 year old cat attacking the younger cat. She gave me some relief and peace of mind, as well as great information on how to work with the cats and hopefully solve the issue over time.
I wasn't sure if my dogs issue was something that needed to be seen now or an ER vet now. The vet helped me decide to take my dog in immediately and get her treated as quickly as possible.
Was concerned about my cat being ill - I haven't had an ill cat before. And felt better at the end of our conversation that my cat is more than likely fine, with some home remedies to use. I thought it worked out well.
With two dogs in a household exhibiting the same symptoms, the vet was able to reassure me that their symptoms were not an emergency, which was quite helpful and saved me from the cost of an emergency vet on the weekend. She gave me additional information on what to look for if they get worse, b it for now all is well. Thank you!
Kim was helpful with what we could do for our wheezy dog!
Dr. Adrian was very knowledgeable and patient and explained everything and was very kind. I would definitely use this option again in the future if needed and highly recommend.
Great the dr was prompt and full
Of knowledge thank god because i was gwtting ao nervous ita a sat everyinwa closed and the emergency wants 350 and they dont have a avian vet on call so i chose you
I thought my cat may have a foxtail in her ear its a weekend a vet is closed my online vet gave me useful information an suggest remedies I could try until I could get to a vet if I need to
The Dr was great asked and answered all my questions and told me things to watch for. I am relieved.
I just needed reassured that I was doing the right thing for him without an expensive vet bill
Dr. Jo was just awesome! She is very professional and knowledgeable about my situation and she really put me at ease over my new pet concerns and her health! I would recommend this to anyone!