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Ask Reviews Summary

The company's reputation is marked by significant polarization among customers. Positive feedback highlights the website's engaging design and the helpfulness of its content, with some users appreciating the educational resources it offers. However, the negative aspects are pronounced, with numerous complaints about the site's functionality, including broken links, misleading search results, and issues related to browser hijacking. Customers express frustration over poor customer service, particularly regarding financial disputes and unresponsive support. Overall, while there are commendable features, the prevailing sentiment reflects dissatisfaction with user experience and reliability, indicating a need for substantial improvements in service and functionality.

This summary is generated by AI, based on text from customer reviews

service
2
value
2
shipping
1
quality
2

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California
4 reviews
5 helpful votes
Follow Kendra L.
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Sometimes they have the answer, but sometimes its just not a great answer.

Date of experience: January 9, 2013
Florida
9 reviews
52 helpful votes
Follow Alicia R.
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I find answer to all my queries from Ask.com. I just wish it was as spread out and catering as Google.

Date of experience: April 3, 2012
Florida
14 reviews
43 helpful votes
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If you are having problems finding what you are looking for, this site is just for you. The great thing in this website is it will find all of the words that are similar to what you are looking for and more...

Date of experience: September 6, 2011
Brazil
5 reviews
6 helpful votes
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Good site if you got a simple question... but all in all my opinion is that you can't get answers to real complex questions. If you ask you only get stupid or $#*!ty answers.

Date of experience: June 17, 2011
Italy
8 reviews
29 helpful votes
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Usability and special search capabilities are clearly inferior to the Big G.

Date of experience: May 21, 2011
Michigan
12 reviews
26 helpful votes
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Overall, the website provides a lot of interesting information about different subjects. The only problem that I have is that some of the articles are not written by experts and have very high level and vague information which is not helpful.

Date of experience: May 20, 2011
New Jersey
3 reviews
11 helpful votes
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It's pretty good, as compared to some other search engines I've tried. However, it can't hold a candle to Google. I've found it to be particularly lacking in terms of pictures. Google should definitely be your 1st choice.

Date of experience: February 9, 2011
GB
7 reviews
37 helpful votes
Follow Michael B.
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ask.com is a great alternative to google. I would reccomend ask to anyone looking for something that is difficult to find on google. Ask.com is also great for educational material, they have a fact of the day which i have learned many intresting and wierd facts from. ask.com is good if you would like to search the answer to a question, as you can type the question into the search box instead of one or two words of it, however you might prefer trying yahoo answers first.

In conclusion, ask.com is a good alternative to google however when compared to google ask.com is not amazing.

Thanks for reading my review.
Michael Beeson

Date of experience: October 14, 2010
Illinois
18 reviews
45 helpful votes
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Extravagant!
March 27, 2009

Extravagant! - Winka very helpful site. Love its binoculars tool...Sealed.

Date of experience: March 27, 2009