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Ask Reviews Summary

The company's reputation is marked by significant polarization among customers. Positive feedback highlights the website's engaging design and the helpfulness of its content, with some users appreciating the educational resources it offers. However, the negative aspects are pronounced, with numerous complaints about the site's functionality, including broken links, misleading search results, and issues related to browser hijacking. Customers express frustration over poor customer service, particularly regarding financial disputes and unresponsive support. Overall, while there are commendable features, the prevailing sentiment reflects dissatisfaction with user experience and reliability, indicating a need for substantial improvements in service and functionality.

This summary is generated by AI, based on text from customer reviews

service
2
value
2
shipping
1
quality
2

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Georgia
1 review
4 helpful votes
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This site sucks
March 18, 2016

What the $#*! is wrong with this dumb $#*! site! I am seriously wanting to sue this site. The don't answer your questions, and every time you ask a question stupid $#*! that is not on topic comes up! Like what the $#*!! Stupid $#*! like this happens all the time! Don't go to this site and waste your time. There are tons of ads that try to get you and hack you, and it's almost like they don't try to work on the site. And when I say every time, I mean EVERY TIME! Your question will not be answered. And if so, it won't really help. Go try for yourself. But I am telling you, don't go to this site. It is a waste of my time, and it will be a waste of your time

Date of experience: March 17, 2016
Texas
1 review
1 helpful vote
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This school is really hands on. The instructors are very informative and helpfull, they give you the one on one time that you will you need to learn the skills you need to be successful in your new career.

Date of experience: February 17, 2016
Texas
2 reviews
9 helpful votes
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I have never seen a business model so shamelessly predicated on the idea of betrayal. Let me give you an example of how Ask works, I'll be the sales clerk at a brink and mortar; are you ready? "Hi, how are you today? So you're looking for information on the war of 1812 huh? Well ill just knock you out and when you wake up, you'll find that I've locked you in a little cage. Oh good you'really awake, so back to the War of 1812, I don't have any information for you but I'd be happy to sell you this jacket made out of lamas hair at above market value, or how about this collection of nuts and bolts engraved with flowers sold by a place in Istanbul, Turkey. What you just want you're freedom? Not with out a fight kiddo. Using Ask, I imagine, Is the online equivalent to joining Scientology.

Date of experience: February 15, 2016
Texas
1 review
5 helpful votes
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Horrible!
February 4, 2016

This website is a rabbit warren. You click on the links and they take you to yet another ASK page - not the website you're looking for. I have NEVER been able to find what I was looking for on ASK.com. Worthless! Irritating!

Date of experience: February 4, 2016
Colorado
1 review
6 helpful votes
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You suck
January 3, 2016

I hate your browser. It sucks. I have to go through so mays links before I find what I'm looking for. And some of them repeat over and over again. With google I get the answer I'm looking for one the first search, I don't know how you stay in business. The only reason I tried using you was because you were defaulted on my computer. Not only that I take me many tries just to find a place to give you this review. What a waste of my time

Date of experience: January 3, 2016
Utah
114 reviews
1650 helpful votes
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Great site
December 28, 2015

Every time I have searched for an answer to my questions, Voila there it is.

Date of experience: December 25, 2015
Michigan
1 review
4 helpful votes
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Super Horrible!
November 13, 2015

I was happily using google. But then this showed up. I decided to give it a chance. I tried to get it to find a simple website. But it didn't work. I tried again and again it didn't work. I would not recommend it.

Date of experience: November 13, 2015
New York
1 review
5 helpful votes
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The management apparently does not live up to commitments made by their sales team. Based on my experience if you pressured them to do so, you are well advised to remain on guard against immature childish vindictive and destructive behavior to property. At the time of this writing it is my intention to place the referenced incident into the most appropriate legal forum with the confident expectations of recovering for willful vindictive damage to property, i. E. entirely childish and unprofessional behavior resulting in loss.

Date of experience: July 15, 2015
New York
1 review
6 helpful votes
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A extra icon
April 13, 2015

Ask, is a virus they install themselves on your computer and take over your search. Answer. Don't use the ask search sites. If you want to get rid of there icon and auto search on your tool bar try restore on your computer, don't go to a free virus fixer, they will install a virus and then try to sell you software to get rid of it. I'm suprised no one has sued them. They really stink.

Date of experience: April 12, 2015
Wisconsin
1 review
3 helpful votes
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I want to have the google search engine when I open up crome but I keep getting the one that is powered by ask and I tried several times to make crome my home search engine Either fix it or get out of the way ask

Date of experience: February 9, 2015
Michigan
1 review
2 helpful votes
Follow Mindy H.
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I wish I could give that crappy, parasitic app a lower score. I was trying to download a java upgrade, which never got done. But this slimy leach program crawled onto my Chrome app, and no matter how many times I uninstall it, it comes right back like a plague. I ever went to the disgusting Ask site to ask how to uninstall. (A big hint is the entire first page is about questions of how to uninstall.) It said to click on the wrench icon in the upper right corner, then select the search engine you want. I clicked Google, closed out, reopened, and again the virus that is Ask appeared Until they allow me to get their tentacles off my search options I will be sharing my view with everyone I know.

Date of experience: January 30, 2015
Colorado
3 reviews
17 helpful votes
Follow Inger G.
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Do not download anything from this horror! It comes with the virus-laden Babylon toolbar!

Most of the answers I have seen have been incredibly ignorant, like misspelling words when people have asked how to spell it.

Date of experience: August 9, 2014
Germany
1 review
6 helpful votes
Follow Gauri Y.
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I went to ask.com and i needed to ask a question so i registered there it took about 1 hour to register there and then i asked a question it was a good one, And you know what the website did, they didn't know the answer probably so they deleted my question... I was like what the **** Never visit that site, its the worse ever i'd say

Date of experience: July 31, 2014
Texas
16 reviews
76 helpful votes
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I am very upset with Ask.com. They somehow hacked into my search engine, and now when I click on Chrome, I have to search on ask. I highly despise Ask, and how they got into my laptop. I would never recommend Ask.com to anyone! I only gave it one star because I could not put zero. STAY AWAY FROM THIS WEBSITE! > :(

Date of experience: July 16, 2014
California
30 reviews
87 helpful votes
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Used to be 100x better years ago, nowadays just plain sucks! You are better off going with yahoo.com

Date of experience: December 10, 2013
Colorado
5 reviews
17 helpful votes
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In my brief experience with Ask.com, I NEVER got the actual site I was searching for... always other sites that "might" be able to take me where I want to go. I guess that's why it's called "Ask" since that's all you ever do is... ASK. Maybe there should be a search engine called "FIND".

I wrote this review several months ago but would like to add this. Today, I did a search on my iPhone and apparently picked a site that was sponsored by Ask. Big mistake. Once I was on this site I was unable to go back, close or access my other bookmarks. I was stuck. I had to turn my phone off just to get free of this. I was hijacked and stranded by Ask and I don't appreciate their tactics.

Date of experience: October 25, 2013
Ukraine
5 reviews
5 helpful votes
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The ask.com Toolbar distributes like the plague. It comes e.g. with avira and java etc.
The ask.com toolbar shows a non-closeable popup. And it hangs firefox.
During install the firewall shows five (!) programms related to ask.com having internet-access!
Wish I had never installed it!

Date of experience: September 20, 2013
Pennsylvania
21 reviews
85 helpful votes
Follow Bob R.
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This is not a high caliber site for information. Nothing personal.
But always remember,
"If you read it on the internet it must be true."

Date of experience: September 17, 2013
California
26 reviews
49 helpful votes
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This site is very similar to google. It works well, and it is a great alternative to search for information. I have found this site useful.

Date of experience: June 5, 2013
Ohio
30 reviews
132 helpful votes
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First, I take issue with any company that installs software on my computer without my permission. Second, it resets my home page and search engines periodically. Third, it is impossible to get off your computer. I tried Revo Uninstaller, and Ask.com jammed it for over 1/2 hour. I tried to uninstall it through Windows Uninstaller (My Computer) and, although you allegedly uninstalled it, it is still there. It shows no traces anywhere on the computer in programs and does not show on the uninstall list. In essence, it is like a plague.

Date of experience: February 5, 2013