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Ask-Crew

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

🔧💡 Ask-Crew connects you with certified experts anytime, anywhere, to solve your everyday technical and home service challenges.
Our professionals are here to provide reliable solutions to your everyday problems.

⚡ On-Demand, 24/7 Support:
Connect with an expert in minutes whenever you need help – no appointments, no waiting.

✅ Certified Experts:
Every expert is vetted and highly qualified, so you get trustworthy answers every time.

🛠️ Every Problem Solved:
From computers, phones, and Wi‑ Fi to home appliances, plumbing, and car repairs – we have an expert for it all.

Our Customer Care team is available 24/7 to assist you.

Feel free to reach out at [email protected] or call us anytime at +1 888 878-7694.


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Ask-Crew Reviews Summary

Ask-Crew has a rating of 4.6 stars from 491 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ask-Crew most frequently mention step instructions, expert advice and great service. Ask-Crew ranks 2nd among Question And Answer sites.

service
114
quality
145
This company responds to reviews on average within 0 days

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Canada
1 review
0 helpful votes
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Better air at home
October 24, 2025

Needed an air purifier for my daughter's room and the expert actually listened to my needs. They recommended one that fits the space and budget perfectly. She's been sleeping much better since.

Date of experience: October 24, 2025
Ask-Crew S. Ask-Crew Rep
5 months ago

Hello, Henry!

Thank you for your feedback! We're so glad our expert helped you find the right air purifier for your daughter's room. It's wonderful to hear she's sleeping better and breathing cleaner air!

Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218

New York
1 review
0 helpful votes
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Great experience for a person who knows little about computers and cell phones
Kate was very patient with me and my SLOW typing. Would've been tough to navigate thru all the setup without Kate's expertise.

Date of experience: October 23, 2025
Ask-Crew S. Ask-Crew Rep
5 months ago

Hello, Wilfred!

We're happy to hear that our expert provided patient and helpful guidance throughout your setup. It's great to know that the experience was smooth and clear for you.

Best,
Ethan, Ask-Crew Support
[email protected] or +1 833 600 0218

GB
1 review
0 helpful votes
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Helpfull
October 23, 2025

Sandra V.is the best consultant i ever had to speaking, she resolving all my problems with finding for me sites to replacement my item, tuly thanks for that people, i hope int he future, we an speak again.

Date of experience: October 23, 2025
Ask-Crew S. Ask-Crew Rep
5 months ago

Hello, Przemyslaw!

We're happy to know that our expert provided helpful and attentive assistance while resolving your issue. Your kind words mean a lot to us, and we're glad you had a positive experience.

Best,
Ethan, Ask-Crew Support
[email protected] or +1 833 600 0218

New York
1 review
0 helpful votes
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Washing machine saved
October 23, 2025

My mom wanted to throw out her old washing machine, but with the expert's advice we fixed it together. She couldn't be happier.

Date of experience: October 23, 2025
Ask-Crew S. Ask-Crew Rep
5 months ago

Hello Millie,

Thank you so much for sharing this heartwarming story with us!
We're truly delighted to hear that our expert's advice helped you and your mom fix the washing machine together, saving it from being replaced and bringing her happiness. It means a lot to us that we could play a part in that moment.
If you ever need guidance again—whether for appliances, tech, or anything else—we'll be here with the same helpful support. Just let us know!

Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218

Texas
1 review
0 helpful votes
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Alex was great.
October 22, 2025

Alex walked me through my problem step-by-step and solved it for me. This included downloading updates from Microsoft that my computer needed to properly run the new software.

Date of experience: October 22, 2025
Ask-Crew S. Ask-Crew Rep
5 months ago

Hello Donald,

Thank you so much for your wonderful feedback!
We're thrilled to hear that Alex provided clear, step-by-step guidance and helped you solve the problem, including updating your software through Microsoft. We truly appreciate you sharing your positive experience.
If you ever need assistance again in the future, we'll be here—ready to help with the same dedication. Just let us know!

Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218

Georgia
1 review
0 helpful votes
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AnnC helped me get thru a challenging Nest thermostat installation. She was great! And she persevered thru all the time it took me to install and re-install these new thermostats. 😊😍🙌
BTW - I do not appreciate Nest/Google ceasing their support for some earlier versions of the Nest thermostat. They were working fine. I believe that Nest/Google just wanted to avoid the continuing expense of providing support required for the Nests to be accessible remotely. Remote access is, for my uses, the most valuable feature. Google: please have more perseverance with this new generation of Nests! 😒

Date of experience: October 22, 2025
Ask-Crew S. Ask-Crew Rep
5 months ago

Hello, Mortimer!

We're glad to hear that our expert was able to guide you through your Nest thermostat setup successfully. It's great to know that their patience and expertise made the process easier for you.

Best,
Ethan, Ask-Crew Support
[email protected] or +1 833 600 0218

Canada
1 review
0 helpful votes
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Ceiling light guide
October 22, 2025

Didn't know where to begin with ceiling lights, but the expert explained everything and even helped me pick fixtures that fit perfectly. Great service overall.

Date of experience: October 22, 2025
Ask-Crew S. Ask-Crew Rep
6 months ago

Hello Mary,

Thank you so much for your wonderful feedback!
We're thrilled to hear that our expert guided you through selecting and installing ceiling lights, helping you find the perfect fixtures with confidence. We truly appreciate you sharing your positive experience.
If you ever need assistance with future home projects, we're here for you. Just let us know—we'd be happy to help!

Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218

Canada
1 review
0 helpful votes
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Tile fixed myself
October 22, 2025

Had a cracked kitchen tile and thought I'd need a pro. The expert walked me through the process and I replaced it myself. Saved money and it looks perfect.

Date of experience: October 12, 2025
Ask-Crew S. Ask-Crew Rep
6 months ago

Hello Edward,

Thank you so much for sharing your success story with us!
We're thrilled to hear that our expert guided you through replacing the cracked kitchen tile yourself, saving you money and achieving a perfect result. We truly appreciate you trusting us with your home repair.
If you ever tackle another project and need guidance, we'll be here to help. Just let us know—we'd be happy to assist!

Best,
Anna, Ask-Crew Support
[email protected] or +1 833 600 0218

California
1 review
0 helpful votes
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Help from Artie
October 21, 2025

Artie was quick and helpful, got me on track of how to search, with several suggestions. I feel encouraged, and I needed that today! I will probably be back.

Date of experience: October 21, 2025
Ask-Crew S. Ask-Crew Rep
6 months ago

Hello Elizabeth,

Thank you so much for your uplifting feedback!
We're thrilled to hear that Artie was quick and helpful, providing you with valuable search suggestions and the encouragement you needed today. We truly appreciate your kind words and are glad we could help you feel on track.
We'd be delighted to assist you again whenever you return. Just let us know—we'll be here for you!

Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218

New Jersey
1 review
0 helpful votes
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The young man who helped me worked tirelessly with me for 45 minutes suggesting different ways to solve the problem. He was patient and kind and my result was worth all the fuss.

Date of experience: October 21, 2025
Ask-Crew S. Ask-Crew Rep
6 months ago

Hello Eleanor,

Thank you so much for your heartfelt and detailed feedback!
We are truly moved to hear about the patience, kindness, and dedication shown by our team member during the 45 minutes spent working with you. It's wonderful to know that their persistent efforts led to a result that felt worth every moment.
If you ever need support again in the future, we'll be here with the same tireless dedication. Just let us know—we'd be happy to help!

Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218

District of Columbia
1 review
0 helpful votes
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Yard Sign Order
October 21, 2025

The problem I was having in getting a replacement yard sign due to a storm that destroyed my current yard sign was taken care of quickly.

Date of experience: October 21, 2025
Ask-Crew S. Ask-Crew Rep
6 months ago

Hello, Bonnie!

We're happy to hear that your replacement yard sign issue was resolved quickly. It's great to know our team could help you without delay. If you need assistance again, we're always here to help.

Best,
Ethan, Ask-Crew Support
[email protected] or +1 833 600 0218

Maryland
1 review
0 helpful votes
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Drain cleared fast
October 21, 2025

My bathroom sink was clogged for days. I tried everything. The expert gave me a super simple home trick and the drain cleared right away. Wish I had asked earlier.

Date of experience: October 21, 2025
Ask-Crew S. Ask-Crew Rep
6 months ago

Hello, Laura!

Thank you for your feedback! We're so glad our expert could share an easy trick to get your sink running smoothly again. Sometimes the simplest solutions make the biggest difference!

Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218

Indiana
2 reviews
0 helpful votes
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Helpful
October 20, 2025

I had the pleasure of working with a young lady named Roxanne D. I had issues with Facebook Marketplace, and she helped me fill out a report

Date of experience: October 20, 2025
Ask-Crew S. Ask-Crew Rep
6 months ago

Hello, Larry!

We're delighted to hear that our expert provided helpful guidance with your Facebook Marketplace issue. It's great to know the support you received made the process easier for you.

Best,
Ethan, Ask-Crew Support
[email protected] or +1 833 600 0218

Louisiana
1 review
0 helpful votes
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Quicken Patch
October 20, 2025

I couldn't install a Quicken patch because it said i didn't have administrative authorization. The Technition was able to help me get the help I needed.

Date of experience: October 20, 2025
Ask-Crew S. Ask-Crew Rep
6 months ago

Hello, Clarence!

We're glad to hear that our expert helped you successfully install the Quicken patch and resolve the authorization issue. Thank you for sharing your experience with Ask-Crew!

Best,
Ethan, Ask-Crew Support
[email protected] or +1 833 600 0218

Canada
1 review
0 helpful votes
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Helped my friend
October 20, 2025

My friend's computer wouldn't start, and he was ready to pay for repairs. I used the troubleshooting tips I'd learned here and we fixed it together. Felt awesome.

Date of experience: October 20, 2025
Washington
2 reviews
0 helpful votes
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AWESOME SITE
October 20, 2025

MARY N. WAS OUR TECH. SS BRILLIANT AND SO KIND. THANKS TO HER, MY HUSBAND AND MYSELF, WILL SLEEP WELL THIS EVENING. IF NEED BE, WE WILL BE USING THIS SERVICE AGAIN. THANKS SO MUCH AND THANK YOU MARY N.

Date of experience: October 19, 2025
Canada
1 review
0 helpful votes
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Garage finally organized
October 19, 2025

My garage was such a mess I could barely walk in there. Followed some smart organization tips and now everything's neat and easy to find.

Date of experience: October 19, 2025
Ask-Crew S. Ask-Crew Rep
6 months ago

Hello, Elizabeth!

Thank you for your feedback! We're so glad the organization tips helped you transform your garage into a tidy, functional space. It's amazing how much difference a bit of order can make!

Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218

California
1 review
0 helpful votes
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Worked with Henry S to resolve two issues that I was having with AOL Desktop Gold. He was very professional and also very patient with me during the process. It took nearly two hours, but we got to the point where we had to notify AOL about a potential bug. One problem was successfully resolved.

Date of experience: October 18, 2025
Ask-Crew S. Ask-Crew Rep
6 months ago

Hello Pat,

Thank you so much for your detailed and thoughtful feedback!
We're truly grateful to hear that Henry S. Provided professional and patient support during the nearly two-hour session, successfully resolving one issue with AOL Desktop Gold and identifying a potential bug for further review. We appreciate your recognition of his dedication.
If you need further assistance as you follow up with AOL or encounter any other challenges, we'll be here for you. Just let us know—we'd be happy to help!

Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218

Arizona
1 review
0 helpful votes
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Alarm reset easily
October 18, 2025

My alarm system stopped working and I was clueless. The expert sent me simple, model-specific steps and it was fixed in minutes.

Date of experience: October 18, 2025
Ask-Crew S. Ask-Crew Rep
6 months ago

Hello Jude,

Thank you so much for your positive feedback!
We're thrilled to hear that our expert provided clear, model-specific guidance that quickly resolved your alarm system issue. We truly appreciate you sharing your experience.
If you ever need assistance again in the future, don't hesitate to reach out. We're always happy to help!

Best,
Anna, Ask-Crew Support
[email protected] or +1 833 600 0218

Maryland
1 review
0 helpful votes
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I cancelled a Walmart online order immediately after the purchase once it was discovered that a hold was placed on my bank account for the total purchase price in addition to the Klarna down payment and payment plan being setup. The Walmart chat referred me to speak with a Karma representative regarding the down payment refund and cancellation of payment plan.

Date of experience: October 18, 2025
Ask-Crew S. Ask-Crew Rep
6 months ago

Hello Lori,

Thank you for sharing this with us.
We understand your concern about the financial hold and the double payment situation with your Walmart order. For immediate assistance, please contact our dedicated team at [email protected] or +1 833 600 0218. They will work toward a resolution.
We appreciate the opportunity to assist you and are here to help resolve this promptly.

Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218