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Ask-CrewReviews 491

4.6

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From the business

🔧💡 Ask-Crew connects you with certified experts anytime, anywhere, to solve your everyday technical and home service challenges.
Our professionals are here to provide reliable solutions to your everyday problems.

⚡ On-Demand, 24/7 Support:
Connect with an expert in minutes whenever you need help – no appointments, no waiting.

✅ Certified Experts:
Every expert is vetted and highly qualified, so you get trustworthy answers every time.

🛠️ Every Problem Solved:
From computers, phones, and Wi‑ Fi to home appliances, plumbing, and car repairs – we have an expert for it all.

Our Customer Care team is available 24/7 to assist you.

Feel free to reach out at [email protected] or call us anytime at +1 888 878-7694.


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Ask-Crew Reviews Summary

Ask-Crew has a rating of 4.6 stars from 491 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ask-Crew most frequently mention step instructions, expert advice and great service. Ask-Crew ranks 2nd among Question And Answer sites.

service
114
quality
145
This company responds to reviews on average within 0 days

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Florida
1 review
0 helpful votes
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Gas boiler fixed
November 20, 2025

Thought fixing a gas boiler would be impossible for me, but the steps were so clear that I handled it myself without stress. Really appreciate how simply everything was explained.

Date of experience: November 20, 2025
Ask-Crew S. — Ask-Crew Rep
3 months ago

Hello Hannah,

Thank you for sharing your wonderful feedback! We are thrilled to hear that our clear, simple guidance gave you the confidence to handle the boiler repair yourself, stress-free.
We truly appreciate you taking the time to acknowledge this. If you have any more questions in the future, we are always here to help.

Best,
Anna, Ask-Crew Support
[email protected] or +1 833 600 0218

Florida
1 review
0 helpful votes
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Personal and caring
November 18, 2025

Didn't expect an online chat to feel so personal. The expert really listened, offered thoughtful answers, and made me feel supported the whole time.

Date of experience: November 10, 2025
Ask-Crew S. — Ask-Crew Rep
3 months ago

Hello Julian,

Thank you for your feedback! We're really glad to hear the support felt personal and attentive. It's great that the conversation made you feel listened to and supported throughout. We appreciate you sharing your experience with our service.

Best,
Ethan, Ask-Crew Support
[email protected] or +1 833 600 0218

Canada
1 review
0 helpful votes
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Car battery tip
November 11, 2025

I finally understand how to maintain my car's battery through the seasons. That small bit of advice saved me from being stranded and gave me real confidence on the road.

Date of experience: November 11, 2025
Ask-Crew S. — Ask-Crew Rep
4 months ago

Hello Mia,

Thank you for your wonderful feedback! We're so glad our advice helped you better understand car battery care and gave you confidence on the road. It's great to hear that the tip made such a practical difference for you.

Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218

Colorado
1 review
0 helpful votes
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Can't receive emails
November 11, 2025

Nick B. Was diligent for two episodes to help me. We went through every possible way to fix/repair outlook. Changed password and reconfigured things I don't even remember. I am very satified with the results. Thanks Nick B.

Date of experience: November 10, 2025
Ask-Crew S. — Ask-Crew Rep
4 months ago

Hello Bill,

Thank you for your feedback! We're glad to hear that your issue was resolved successfully and that the assistance you received met your expectations. It's great to know you're satisfied with the outcome and that everything is working well again.

Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218

Canada
1 review
0 helpful votes
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Better study space
November 7, 2025

Got help setting up a study space for my kid. The advice about lighting and minimizing distractions made a big difference in focus and comfort.

Date of experience: November 4, 2025
Ask-Crew S. — Ask-Crew Rep
4 months ago

Hello Sarah,

Thank you so much for your kind words! We're really glad to hear the tips about lighting and reducing distractions helped you create a better study space for your child. It's wonderful to know our advice made a real difference in their comfort and focus.

We're always here if you need more personalized guidance in the future!

Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218

District of Columbia
1 review
0 helpful votes
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Vacuum works again
November 5, 2025

Didn't think a simple online consultation could solve my problem so easily. My vacuum is working again, and I didn't have to pay for a repair service. Super grateful.

Date of experience: November 5, 2025
Ask-Crew S. — Ask-Crew Rep
4 months ago

Hello Andrew,

Thank you so much for sharing your wonderful experience!
We're thrilled to hear that our online consultation easily resolved your vacuum issue and saved you the cost of a repair service. We truly appreciate your gratitude and are happy we could help.
If you ever face another household challenge, we'll be here with the same practical and effective support. Just let us know—we'd be happy to help!

Best,
Anna, Ask-Crew Support
[email protected] or +1 833 600 0218

Canada
1 review
0 helpful votes
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Fixed outlet easily
November 3, 2025

Had no idea how to fix an outlet myself. Thanks to the expert's advice, I repaired it without calling an electrician. Feels good to learn something new.

Date of experience: November 3, 2025
Ask-Crew S. — Ask-Crew Rep
4 months ago

Hello Jason,

Thank you for your feedback! We're thrilled to hear that our advice helped you fix the outlet on your own. It's great to know you gained confidence and learned something new along the way. We're happy you had a positive experience!

Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218

New York
1 review
0 helpful votes
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Honest and helpful
October 31, 2025

Really appreciated that the expert didn't try to upsell expensive equipment. They suggested what I actually needed and explained everything so clearly. Now I feel a lot safer.

Date of experience: October 31, 2025
Ask-Crew S. — Ask-Crew Rep
4 months ago

Hello Katie,

Thank you so much for your thoughtful and kind feedback!
We're truly glad to hear that our expert provided honest, clear recommendations focused on your actual needs—and that you now feel safer and better informed. We appreciate you trusting us with your safety.
If you ever have more questions or need support in the future, we'll be here with the same transparent and helpful approach. Just let us know!

Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218

New York
1 review
0 helpful votes
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Fixed faucet myself
October 30, 2025

Used to think online consultations couldn't replace in-person techs, but this proved me wrong. Fixed my faucet all on my own and it felt great.

Date of experience: October 27, 2025
Ask-Crew S. — Ask-Crew Rep
4 months ago

Hello Steven,

Thank you so much for sharing your inspiring experience!
We're thrilled to hear that our online guidance not only helped you fix your faucet confidently on your own but also changed your perspective about remote support. It's wonderful that you felt great achieving it yourself!
If you ever tackle another home project or have questions in the future, we'll be here to help. Just let us know—we'd be happy to assist!

Best,
Anna, Ask-Crew Support
[email protected] or +1 833 600 0218

Wyoming
1 review
0 helpful votes
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Phone choice made easy
October 29, 2025

Choosing a smartphone used to overwhelm me. The expert walked me through the pros and cons of different models and helped me pick one that fits both my needs and budget. Couldn't be happier.

Date of experience: October 29, 2025
Ask-Crew S. — Ask-Crew Rep
4 months ago

Hello Kiera,

Thank you so much for your thoughtful feedback!
We're thrilled to hear that our expert helped you navigate the options with clarity and confidence, leading you to a smartphone that perfectly fits both your needs and your budget. We're truly grateful you trusted us with such an important decision.
If you ever need guidance again—whether for tech, subscriptions, or anything else—we'll be here to help. Just let us know!

Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218

Tennessee
1 review
0 helpful votes
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Machine fixed fast
October 27, 2025

My washing machine broke down at the worst time. The expert walked me through the reset steps, and it started working again. Saved me so much time and money.

Date of experience: October 27, 2025
Ask-Crew S. — Ask-Crew Rep
4 months ago

Hello Sam,

Thank you for your feedback! We're thrilled to hear your washing machine is back up and running. It's great that our expert's step-by-step help saved you both time and money. We're always here to make technical issues easier to handle.

Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218

Massachusetts
1 review
0 helpful votes
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Resolved My Virus Issue
October 26, 2025

Roxanne guided me accurately through the process of removing a Pop Up Ad that was a virus. She was patient and very helpful and knowledgeable. Very satisfied with the experience.

Date of experience: October 26, 2025
Ask-Crew S. — Ask-Crew Rep
4 months ago

Hello, Louise!

We're happy to hear that our expert guided you accurately and helped remove the virus from your device. It's great to know you were satisfied with the experience.

Best,
Ethan, Ask-Crew Support
[email protected] or +1 833 600 0218

GB
1 review
0 helpful votes
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Artie was patient and knowledgeable about the issue i faced. His suggestions were sufficient to draw out the info I had despite it being a bit muddled, and his suggestions quickly took me to a happy solution.

Date of experience: October 26, 2025
Ask-Crew S. — Ask-Crew Rep
4 months ago

Hello, John!

We're delighted to know that our expert provided the clear and patient support you needed to resolve your PC issue. Thank you for sharing your positive experience with us!

Best,
Ethan, Ask-Crew Support
[email protected] or +1 833 600 0218

California
1 review
0 helpful votes
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Mary N. Was extreamly knowledgeable and courteous. She spent over an hour assisting me with my issue. She was very patient in assisting an 82 year old technologically challenged male with his Wi-Fi password issue. If I have a future issue, I hope she will be on the other end of the chat!

Date of experience: October 25, 2025
Ask-Crew S. — Ask-Crew Rep
4 months ago

Hello Bob,

Thank you for your feedback! We're delighted to hear that Mary provided such patient and knowledgeable assistance. It's wonderful that she helped make your experience smooth and comfortable. Your kind words mean a lot to our team and will be shared with her!

Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218

Texas
1 review
0 helpful votes
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Great Expertise Advice
October 25, 2025

Ms. Kate is wonderful, understanding, and patient! She walked me through the process completely! She was very thorough and gave well understood instructions! She is truly as asset to the company!

Date of experience: October 25, 2025
Ask-Crew S. — Ask-Crew Rep
4 months ago

Hello Mary,

Thank you for your feedback! We're so glad to hear that Kate provided you with clear and patient guidance throughout the process. It's wonderful to know her expertise made your experience smooth and reassuring. We truly value your appreciation and trust!

Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218

Canada
1 review
0 helpful votes
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Clean water now
October 25, 2025

Got help choosing a water filter system for our home. The expert explained the options clearly and now we have great-tasting clean water every day.

Date of experience: October 25, 2025
Ask-Crew S. — Ask-Crew Rep
4 months ago

Hello Jara,

Thank you so much for your wonderful feedback!
We're thrilled to hear that our expert helped you choose the perfect water filter system and that you're now enjoying great-tasting, clean water every day. We truly appreciate you sharing your positive experience.
If you ever need more assistance or have future questions, we're here for you. Just let us know—we'd be happy to help!

Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218

Louisiana
1 review
0 helpful votes
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Solving an Amazon problem
October 24, 2025

My amazon account came up in Spanish. The expert very patiently stayed with me a ( several options) until the problems was solved

Date of experience: October 24, 2025
Ask-Crew S. — Ask-Crew Rep
4 months ago

Hello Peggy,

Thank you so much for your kind and thoughtful feedback!
We're truly delighted to hear that our expert stayed patient and persistent, working through several options with you until your Amazon account issue was fully resolved. We appreciate you sharing your positive experience.
If you ever need assistance again in the future, we'll be here with the same dedication and patience. Just let us know—we'd be happy to help!

Best,
Anna, Ask-Crew Support
[email protected] or +1 833 600 0218

Canada
1 review
0 helpful votes
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Better air at home
October 24, 2025

Needed an air purifier for my daughter's room and the expert actually listened to my needs. They recommended one that fits the space and budget perfectly. She's been sleeping much better since.

Date of experience: October 24, 2025
Ask-Crew S. — Ask-Crew Rep
4 months ago

Hello, Henry!

Thank you for your feedback! We're so glad our expert helped you find the right air purifier for your daughter's room. It's wonderful to hear she's sleeping better and breathing cleaner air!

Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218

New York
1 review
0 helpful votes
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Great experience for a person who knows little about computers and cell phones
Kate was very patient with me and my SLOW typing. Would've been tough to navigate thru all the setup without Kate's expertise.

Date of experience: October 23, 2025
Ask-Crew S. — Ask-Crew Rep
4 months ago

Hello, Wilfred!

We're happy to hear that our expert provided patient and helpful guidance throughout your setup. It's great to know that the experience was smooth and clear for you.

Best,
Ethan, Ask-Crew Support
[email protected] or +1 833 600 0218

GB
1 review
0 helpful votes
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Helpfull
October 23, 2025

Sandra V.is the best consultant i ever had to speaking, she resolving all my problems with finding for me sites to replacement my item, tuly thanks for that people, i hope int he future, we an speak again.

Date of experience: October 23, 2025
Ask-Crew S. — Ask-Crew Rep
4 months ago

Hello, Przemyslaw!

We're happy to know that our expert provided helpful and attentive assistance while resolving your issue. Your kind words mean a lot to us, and we're glad you had a positive experience.

Best,
Ethan, Ask-Crew Support
[email protected] or +1 833 600 0218