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Ask-Crew

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

🔧💡 Ask-Crew connects you with certified experts anytime, anywhere, to solve your everyday technical and home service challenges.
Our professionals are here to provide reliable solutions to your everyday problems.

⚡ On-Demand, 24/7 Support:
Connect with an expert in minutes whenever you need help – no appointments, no waiting.

✅ Certified Experts:
Every expert is vetted and highly qualified, so you get trustworthy answers every time.

🛠️ Every Problem Solved:
From computers, phones, and Wi‑ Fi to home appliances, plumbing, and car repairs – we have an expert for it all.

Our Customer Care team is available 24/7 to assist you.

Feel free to reach out at [email protected] or call us anytime at +1 888 878-7694.


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Ask-Crew Reviews Summary

Ask-Crew has a rating of 4.6 stars from 491 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ask-Crew most frequently mention step instructions, expert advice and great service. Ask-Crew ranks 2nd among Question And Answer sites.

service
114
quality
145
This company responds to reviews on average within 0 days

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California
1 review
0 helpful votes
Follow Manny H.
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Quick, precise and very friendly. Ann C is so amazing. I highly recommend the service for any IT help.

Date of experience: August 14, 2025
Ask-Crew S. Ask-Crew Rep
8 months ago

Hello Manny,

Thank you for your feedback. We're delighted to hear that Ann C provided quick, precise, and friendly assistance. It's wonderful to know you'd recommend our service for IT help.
If you have any questions, feel free to get in touch with us anytime.

Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218

District of Columbia
1 review
0 helpful votes
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Got quick, clear help
August 14, 2025

The advice came quickly and was right on target. Really appreciate how helpful and efficient the service is—definitely something I'd recommend to others.

Date of experience: August 14, 2025
Ask-Crew S. Ask-Crew Rep
8 months ago

Hello, Sarah!

Thank you for sharing your experience. We're pleased that the guidance you received was timely and on point. Your comments about our helpful and efficient service mean a lot, and we're grateful for your recommendation to others.

Best regards,
Ethan, Ask-Crew Support
[email protected] or +1 833 600 0218

GB
1 review
0 helpful votes
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Very helpful - I had previously tried to get the information from Curry/ PC World and they were useless both times I tried

Date of experience: August 13, 2025
Ask-Crew S. Ask-Crew Rep
8 months ago

Hello Richard,

Thank you for your feedback! We're happy to hear you found our service helpful, especially after your previous attempts elsewhere. If you ever need more information or assistance, feel free to reach out — we're always here to support you.

Best,
Anna, Ask-Crew Support
[email protected] or +44 7700 170576

Arizona
1 review
0 helpful votes
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Alarm system back online
August 13, 2025

Our home alarm system had stopped working and I was stumped. The expert provided instructions tailored to our model, and it was back online in no time.

Date of experience: August 13, 2025
Ask-Crew S. Ask-Crew Rep
8 months ago

Hello Harvey,

Thank you for your feedback. We're happy to know the tailored instructions helped get your home alarm system working again so quickly. It's great to hear the solution was smooth and effective. If you ever need support again, feel free to reach out.

Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218

Arizona
1 review
0 helpful votes
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Mirror mounted perfectly
August 13, 2025

I was unsure how to properly mount a heavy mirror, but the specialist broke it all down, including which anchors to use and how to distribute the weight. Now it's up securely and looks fantastic.

Date of experience: August 13, 2025
Ask-Crew S. Ask-Crew Rep
8 months ago

Hello Sandra,

Thank you for sharing your experience. We're glad the specialist could guide you step by step and help you mount your mirror securely. If you ever need assistance with similar projects, feel free to reach out.

Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218

GB
1 review
0 helpful votes
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Amazing support
August 12, 2025

Wix guided me really quickly to access the support and the person who helped me was very understanding and really helpful which resolved my issue

Date of experience: August 12, 2025
Ask-Crew S. Ask-Crew Rep
8 months ago

Hello, Mel!

We're pleased to hear that you were able to access our support quickly and that the assistance you received was both understanding and effective in resolving your issue. Providing clear guidance and addressing concerns on time is always our goal, and it's wonderful to know we achieved that for you.

Best regards,
Ethan, Ask-Crew Support
[email protected] or +44 7700 170576

New York
1 review
0 helpful votes
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Instructions were easy
August 12, 2025

Everything was explained in such a clear and straightforward way. You can tell they really know how to communicate technical information simply. The whole experience was excellent from start to finish.

Date of experience: August 12, 2025
Ask-Crew S. Ask-Crew Rep
8 months ago

Hello, Leticia!

Thank you for your feedback. We're glad the expert's clear and straightforward instructions made the process easy to follow and that the entire experience met your expectations from start to finish.

Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218

South Carolina
1 review
0 helpful votes
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Smart doorbell setup made easy
August 11, 2025

I assumed installing a smart doorbell would be too technical, but the directions I received were so easy to follow. Everything's working perfectly now, and I feel safer knowing I can check my front door remotely.

Date of experience: August 11, 2025
Ask-Crew S. Ask-Crew Rep
8 months ago

Hello, Heather!

Thank you for your feedback. We're glad the expert's clear instructions made setting up your smart doorbell straightforward and stress-free. It's great to hear everything is working perfectly and giving you extra peace of mind.

Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218

California
1 review
0 helpful votes
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Totally frustrated!
August 10, 2025

Sven was patient, really listened and tried all methods to get my iPad and phone working. I appreciate his expertise.

Date of experience: August 9, 2025
Ask-Crew S. Ask-Crew Rep
8 months ago

Hello PK,

Thank you for your kind words! We're glad Sven was patient, attentive, and thorough in helping get your iPad and phone working. Your appreciation means a lot. If you need any further assistance, feel free to reach out.

Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218

New York
1 review
0 helpful votes
Follow Joan M.
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New setup due to major scam
August 9, 2025

Due to being scammed and hacking, I was required to get new phone number and to set up the email on the double protection on the account. The new phone number is not listed and therefore could not get into my email. And the person who was unlucky to get me helped me get into my old mail and get back in protection mode.

Date of experience: August 8, 2025
Ask-Crew S. Ask-Crew Rep
8 months ago

Hello, Joan!

Thank you for your feedback. We're glad the expert was able to help you regain access to your email and secure your account after such a difficult situation. Having the right support can make all the difference in recovering from incidents like this.

Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218

GB
1 review
0 helpful votes
Follow Stuart G.
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Very helpful service and contact
August 8, 2025

Went into the chat section. After tooing and froing as i explained my dilemma and I was advised to use another "ask" site. All sorted on my app

Date of experience: August 8, 2025
Ask-Crew S. Ask-Crew Rep
8 months ago

Hello Stuart,

Thank you for sharing your experience. We're glad to hear your issue was eventually sorted using the app. If you ever need assistance or have questions in the future, please feel free to reach out. We're always here to help.

Best,
Matthew, Ask-Crew Support
[email protected] or +44 7700 170576

Canada
1 review
0 helpful votes
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Garage finally organized
August 8, 2025

My garage was completely disorganised. After implementing a few smart storage solutions suggested by the expert—like wall-mounted racks and labeled bins—I finally have a usable space.

Date of experience: August 3, 2025
Ask-Crew S. Ask-Crew Rep
8 months ago

Hello, Trish!

Thank you for your feedback. We're glad the expert's storage recommendations helped you turn your garage into a functional space. A few smart changes can really make a big difference.

Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218

Mississippi
1 review
0 helpful votes
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I was pleased to finally have a chat with a real person and not just a menu that just listed questions that were not in any way related to the purpose of my call. The agent understood my problem and offered a reasonable solution, with the information I needed to carry it out.

Date of experience: August 7, 2025
Ask-Crew S. Ask-Crew Rep
8 months ago

Hello Olive,

Thank you for taking the time to share your experience. We're so glad you were able to connect with a real person who truly understood your issue and provided a helpful solution. That kind of meaningful support is exactly what we strive for. If you ever need assistance again, don't hesitate to reach out — we're always here to help.

Best,
Anna, Ask-Crew Support
[email protected] or +1 833 600 0218

Michigan
1 review
0 helpful votes
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Fantastic Service!
August 7, 2025

I've been dealing with a problem for years with my yahoo email account, and it wasn't until today when I reached out to Ask-Crew for help that the problem was resolved. The computer tech is my hero! No exaggeration.

Date of experience: August 7, 2025
Ask-Crew S. Ask-Crew Rep
8 months ago

Hello, Marlene!

We appreciate your feedback! It's wonderful that our expert could help you put an end to such a long-standing issue with your email account. We're here whenever you need assistance in the future.

Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218

Illinois
1 review
0 helpful votes
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Learned car battery maintenance
August 6, 2025

Understanding car battery maintenance didn't come naturally to me, but after a session here, I learned simple tips to keep it in good shape year-round. That peace of mind is priceless.

Date of experience: August 6, 2025
Ask-Crew S. Ask-Crew Rep
8 months ago

Hello Grave,

Thank you for sharing your experience! We're so happy to hear that the session helped make car battery maintenance clearer and more manageable for you. That peace of mind is exactly what we hope to offer. If you ever need more tips or assistance, feel free to reach out anytime.

Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218

Florida
1 review
0 helpful votes
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Leak handled without panic
August 6, 2025

When I discovered a leak under the kitchen sink, I panicked. The expert gave clear steps to temporarily stop the water and contain the damage until we could get a plumber. Crisis avoided.

Date of experience: August 6, 2025
Ask-Crew S. Ask-Crew Rep
8 months ago

Hello Claude,

Thank you for sharing your experience! We're so glad the expert was able to guide you through a stressful situation and help you avoid further damage. If you ever need help again, we're just a message away.

Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218

Australia
1 review
0 helpful votes
Follow Diane M.
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I was having trouble with being able to login in on PayPal account due to forgotten password as I needed to cancel a payment due to it being a scam

Date of experience: August 5, 2025
Ask-Crew S. Ask-Crew Rep
8 months ago

Hello, Diane!

Thank you for sharing your experience! We're glad our team could help you address your PayPal login issue so you could take the necessary steps regarding the payment. It's important to us to provide clear guidance in situations like this.

Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218

Florida
1 review
0 helpful votes
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Repaired outlet myself
August 5, 2025

I never imagined I'd be able to repair an electrical outlet myself, but the expert's instructions were incredibly easy to follow. With their help, I managed to fix it on my own—and learned something new in the process.

Date of experience: July 31, 2025
Ask-Crew S. Ask-Crew Rep
8 months ago

Hello, Jamie!

Thank you for your feedback. We're glad the expert's clear instructions helped you successfully repair the outlet yourself and even pick up a new skill along the way.

Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218

District of Columbia
1 review
0 helpful votes
Follow Bryan M.
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I am an old computer illiterate man. I just went from a Windows HP to a new MacBook Pro M4. What a difference! Ask Crew has seen me through some basic setting up of the MacBook with all my correct accounts I had on the HP. Especially email and the iCloud. Apple REALLY wants you to be reliant on the iCloud for some reason. After changing a bunch of settings on the Mac I am now finally able to send emails again using my yahoo address without it reverting to the iCloud address. I know they are expensive but so far they have seen me through successfully. 10/10

Date of experience: August 5, 2025
Ask-Crew S. Ask-Crew Rep
8 months ago

Hello, Bryan!

Thank you for your feedback. We're glad to hear the expert was able to guide you through the transition from your HP to the new MacBook and help you configure everything properly, especially with email and iCloud settings. It's great to know you're now fully set up and able to use your MacBook with confidence.

Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218

New York
1 review
0 helpful votes
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Picked the right vacuum
August 4, 2025

Shopping for a vacuum cleaner used to feel like a nightmare because of all the confusing options. But the expert listened to my needs and narrowed it down based on my home and budget. I ended up with a great model that fits perfectly into my daily routine.

Date of experience: July 30, 2025
Ask-Crew S. Ask-Crew Rep
8 months ago

Hello, John!

Thank you for your feedback. We're glad the expert helped simplify the process and guide you to a vacuum that suits both your home and budget. It's great to hear you found a model that fits seamlessly into your daily routine.

Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218