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Ask-Crew

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

🔧💡 Ask-Crew connects you with certified experts anytime, anywhere, to solve your everyday technical and home service challenges.
Our professionals are here to provide reliable solutions to your everyday problems.

⚡ On-Demand, 24/7 Support:
Connect with an expert in minutes whenever you need help – no appointments, no waiting.

✅ Certified Experts:
Every expert is vetted and highly qualified, so you get trustworthy answers every time.

🛠️ Every Problem Solved:
From computers, phones, and Wi‑ Fi to home appliances, plumbing, and car repairs – we have an expert for it all.

Our Customer Care team is available 24/7 to assist you.

Feel free to reach out at [email protected] or call us anytime at +1 888 878-7694.


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Ask-Crew Reviews Summary

Ask-Crew has a rating of 4.6 stars from 491 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ask-Crew most frequently mention step instructions, expert advice and great service. Ask-Crew ranks 2nd among Question And Answer sites.

service
114
quality
145
This company responds to reviews on average within 0 days

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Illinois
1 review
0 helpful votes
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Right phone
August 4, 2025

Choosing a phone can be overwhelming with all the options out there. The expert took time to understand my needs and clearly explained the pros and cons of different models. I ended up with one that fits perfectly—and within budget.

Date of experience: July 29, 2025
Ask-Crew S. Ask-Crew Rep
8 months ago

Hello, Catherine!

Thank you for your feedback. We're glad the expert helped you navigate the options and find a phone that fits your needs and budget. Clear guidance makes all the difference when making these decisions.

Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218

Florida
1 review
0 helpful votes
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Apple Gift Card
August 4, 2025

The tech person was knowledgeable, but did not fully resolve my problem. I was informed I need to seek assistance elsewhere.

Date of experience: August 3, 2025
Ask-Crew S. Ask-Crew Rep
8 months ago

Hello,

Thank you for your feedback. We're glad to hear the expert provided knowledgeable assistance, even though the issue required further support elsewhere. We appreciate your understanding and are here if you need help with anything within our scope.

Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218

California
1 review
0 helpful votes
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Kitchen tile repaired myself
July 31, 2025

I thought fixing a cracked kitchen tile would require hiring someone. But with the detailed guide, I was able to do it myself. It looks seamless and I saved money too.

Date of experience: July 31, 2025
Ask-Crew S. Ask-Crew Rep
8 months ago

Hello, Gary!

We're glad to hear the guide helped you repair the tile on your own. It's great that the result looks seamless, and you were able to save money in the process!

Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218

California
1 review
0 helpful votes
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Fast help. Thanks!
July 31, 2025

The response I received was both fast and helpful. It's rare to get this kind of reliable service online these days. Thanks again!

Date of experience: July 31, 2025
Ask-Crew S. Ask-Crew Rep
8 months ago

Hello Gwendolyn,

Thank you so much for your kind feedback! We're really glad to know you found the service both fast and helpful — that's exactly what we aim for. If you ever have more questions or need further assistance, feel free to reach out anytime.

Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218

Nevada
1 review
0 helpful votes
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Fixed my vacuum easily
July 31, 2025

I was honestly sceptical that online help could fix my vacuum, but I gave it a shot—and I'm so glad I did. The expert walked me through the steps, and within minutes, the vacuum was running like new. No repairman needed, and no extra costs.

Date of experience: July 31, 2025
Ask-Crew S. Ask-Crew Rep
8 months ago

Hello Maria,

Thank you for sharing your experience! We're so glad you gave it a shot and that the expert was able to help get your vacuum working again, quickly and cost-effectively. If you ever need assistance with anything else, don't hesitate to reach out. We're always here to help.

Best,
Anna, Ask-Crew Support
[email protected] or +1 833 600 0218

Canada
1 review
0 helpful votes
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Fridge fits thanks to advice
July 30, 2025

We were just about to purchase a fridge when it hit us that it might not fit through the doorway. Fortunately, the expert reviewed the measurements with us and helped us pick out a more suitable model. It fits our kitchen perfectly and saved us a big headache.

Date of experience: July 30, 2025
Ask-Crew S. Ask-Crew Rep
8 months ago

Hello Marie,

Thank you for sharing your experience! We're so glad our expert could help you find the right fit before making the purchase—it's great to hear everything worked out smoothly. If you ever need assistance again, feel free to reach out. We're always here to help.

Best,
Anna, Ask-Crew Support
[email protected] or +1 833 600 0218

Virginia
1 review
0 helpful votes
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Clog cleared with a household tip
July 30, 2025

My bathroom sink was hopelessly clogged, and I'd tried everything. With one quick consultation, I got an easy tip using common items from around the house—and the drain cleared instantly. I really wish I had asked sooner.

Date of experience: July 30, 2025
Ask-Crew S. Ask-Crew Rep
8 months ago

Hello Max,

Thank you for sharing your experience! We're so glad that the quick tip helped you clear your clogged sink easily. It's great to hear that a simple solution made such a big difference. If you ever need assistance again, don't hesitate to reach out—we're here to help.

Best,
Anna, Ask-Crew Support
[email protected] or +1 833 600 0218

Massachusetts
1 review
0 helpful votes
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Phone saved with quick reset
July 30, 2025

When my phone suddenly froze, I had no idea what to do. I was in a panic, but the expert calmly walked me through a hard reset. In just a few minutes, everything was back to normal. It honestly felt like magic.

Date of experience: July 27, 2025
Ask-Crew S. Ask-Crew Rep
8 months ago

Hello Warren,

Thank you so much for your thoughtful feedback! We're really happy to hear that the expert was able to guide you calmly and get your phone working again so quickly. It's great to know the support made a real difference during a stressful moment. If you ever need help again, don't hesitate to reach out—we're always here for you.

Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218

Canada
1 review
0 helpful votes
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Router fixed without replacement
July 29, 2025

My router was acting up constantly—frequent disconnections and weak signal. I was ready to buy a new one, but the expert guided me through some adjustments that completely turned things around. It works better than ever now, and I avoided an unnecessary expense.

Date of experience: July 29, 2025
Ask-Crew S. Ask-Crew Rep
8 months ago

Hello, Lydia!

Thank you for your feedback. We're glad the expert helped you resolve the router issues with simple adjustments, saving you from an unnecessary replacement. It's great to hear everything is working better than ever now.

Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218

South Carolina
1 review
0 helpful votes
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Stylish, energy-saving curtains
July 29, 2025

I needed curtains that were stylish but also helped with insulation. The expert helped me find the perfect set that keeps the heat out and complements the room beautifully.

Date of experience: July 29, 2025
Ask-Crew S. Ask-Crew Rep
8 months ago

Hello, Stephen!

Thank you for your feedback. We're glad the expert helped you find curtains that combine style with energy efficiency. It's great to hear they both improve comfort and enhance your space.

Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218

Missouri
1 review
0 helpful votes
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I have a weather unit that was working incorrectly. After troubleshooting the problem with technician Alex L. And following his instructions, the unit is functioning correctly.

Date of experience: July 28, 2025
Ask-Crew S. Ask-Crew Rep
8 months ago

Hello, Burt!

Thank you for your feedback! We're glad the issue with your weather unit was resolved and that the instructions helped get everything back on track.

Best,
Ethan, Ask-Crew Support
[email protected] or +1 833 600 0218

Michigan
1 review
0 helpful votes
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When our washing machine suddenly broke down, it was terrible timing. Luckily, I reached out here and got step-by-step instructions to reset it. Everything's working now, and I avoided costly repairs.

Date of experience: July 28, 2025
Canada
1 review
0 helpful votes
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I connected with an expert within minutes and resolved a frustrating router issue that had been bothering me for days. The solution was simple once explained, and everything works flawlessly now.

Date of experience: July 21, 2025
Ask-Crew S. Ask-Crew Rep
8 months ago

Hello, Marie!

Thank you for your feedback. We're pleased to hear the expert quickly identified the issue and provided a clear solution. It's great to know your router is now working perfectly without further hassle.

Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218

Canada
1 review
0 helpful votes
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I had a frustrating issue with my TV and couldn't figure out what was wrong. The expert responded quickly, identified the problem, and gave me a simple fix. It's all working perfectly now.

Date of experience: July 20, 2025
Ask-Crew S. Ask-Crew Rep
8 months ago

Hello, Chris!

Thank you for your feedback. We're glad the expert was able to identify the issue quickly and provide a clear solution. It's great to hear your TV is working perfectly again.

Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218

Pennsylvania
1 review
0 helpful votes
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Good Job
July 26, 2025

Sandre V was very helpful and answered all my questions very quickly. I was very pleased with my experience.

Date of experience: July 25, 2025
Ask-Crew S. Ask-Crew Rep
8 months ago

Hello Vaughn,

Thank you for your kind feedback! We're delighted to hear that Sandre V was helpful and responsive to your questions. If you need any further assistance, please don't hesitate to reach out.

Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218

California
1 review
0 helpful votes
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Groupon refund
July 25, 2025

My service rep was great but it is so difficult to work with companies that do not have customer service. I need to talk to them and not have to go through this extra run around. The company does their job but Groupon has seen the last of me.

Date of experience: July 25, 2025
Ask-Crew S. Ask-Crew Rep
8 months ago

Hello David,

Thank you for sharing your thoughts. We're happy to hear your service rep provided great support. We understand how important direct and easy communication is, and we appreciate your feedback on this. If there's anything we can assist you with or clarify, please feel free to reach out to us anytime.

Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218

Minnesota
1 review
0 helpful votes
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Helped with study setup
July 25, 2025

I asked for help creating a study space for my child, and the expert offered practical advice on layout, lighting, and reducing distractions. It really improved the atmosphere and focus.

Date of experience: July 18, 2025
Ask-Crew S. Ask-Crew Rep
8 months ago

Hello Brian,

Thank you so much for sharing your experience! We're glad to hear the expert's advice made a real difference in creating a better study space for your child. If you ever need more support or have any questions, feel free to reach out—we're always here to help.

Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218

Texas
1 review
0 helpful votes
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Thanks to the expert's advice
July 25, 2025

Thanks to the expert's advice, my dishwasher is back in working order. I thought I'd need to call in a technician, but it turned out to be a simple fix with the right help.

Date of experience: July 18, 2025
Ask-Crew S. Ask-Crew Rep
8 months ago

Hello Curtis,

Thank you for sharing your experience! We're so happy to hear that the expert's advice helped you fix your dishwasher without needing a technician. If you ever need more assistance, feel free to reach out anytime.

Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218

Canada
1 review
0 helpful votes
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No technician
July 24, 2025

This service is a real time-saver. I had an issue that would've taken days waiting for a technician, but the expert solved it almost immediately.

Date of experience: July 24, 2025
Ask-Crew S. Ask-Crew Rep
8 months ago

Hello Owen,

Thank you so much for your kind words! We're glad to hear the service saved you time and that the expert was able to resolve the issue quickly. If you ever need help again, don't hesitate to reach out—we're always here for you.

Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218

New Mexico
1 review
0 helpful votes
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Camera is good
July 24, 2025

Instead of pushing pricey camera systems, the expert helped me find something that was practical and affordable for my needs. They even guided me through the setup, which was easier than I thought.

Date of experience: July 24, 2025
Ask-Crew S. Ask-Crew Rep
8 months ago

Hello Markita,

Thank you for your thoughtful feedback! We're glad to hear our expert was able to recommend a practical and affordable solution and made the setup process smooth for you. If you have any more questions or need further assistance, please don't hesitate to reach out.

Best,
Matthew, Ask-Crew Support
[email protected] or +1 833 600 0218