Ashley Jewels
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Ashley Jewels Reviews Summary
Ashley Jewels has 182 customer reviews and ranks 160th in the Custom Jewelry category. Common review topics include ashley jewels.
I ordered 2pendants before Christmas they both arrived 1 was correct the 2nd had the incorrect names I have emailed and sent pictures of this item all I get is promises to send me another one this was a present for my daughter in law I have sent so many emails but all I get are empty promises
I was so pleased when this item was delivered, it was very well packaged outside and inside packaged so nicely! Much more than I expected with the little bag and presentation box. I was worried that the bracelet may look cheap as it wasn't a huge price, but to my suprise, with a band on it, it looks like a really nice bangle. Initially I only bought it to wear on holiday but I have been wearing as every day jewellery as I like it so much! It even came with its own hair band. I am very pleased and would highly recommend this company. Thank you!
I had ordered from them on black Friday for a gift for Christmas; when the order finally got to Canada (a month later - after being told it would take 2 weeks at the most) the 'delivery failed' and the item was sent back to China. I contacted them and clarified any mistake that may have occurred with the address. When they sent it back, it took another month an a half, and THE SAME THING HAPPENED. This wasn't an error on my behalf now. I contacted the website out of anger and asked for my refund. After days of back and forth, they responded that I would receive it in 5-7 business days. Cool, no problem. Fast forward 3 weeks and I still haven't seen that refund.
This business is truly a piece of $#*!, and should be shut down immediately. I can't image how many people get burned so much worse than I did. Please please please take my advice and do not give Ashley Jewels your business, no matter how many good reviews you've read.
I have ordered from Australia twice and each time I have received exactly what I have ordered and am very happy with the items. My family have loved their gifts - 2 men's bracelets and a rose pink elephant keyring. The only issue is that it takes about 6 wks to deliver. Definitely do not order too close to your special event.
These ppl are the worst scum bags and liars of all time. They provide shipping and it said delivered however nothing was delivered. I contacted them, nothing resolved. I contacted PayPal, nothing resolved either.
They are the worst scum bags and me losing 12$ and they are losing reputations. I'll throw away 12 bucks for these idiots and karma will come back to them.
I ordered a ring off of ashley jewels on black friday for a christmas gift think i would get it before christmas... Christmas was coming up and i was checking my emails and checking the mail and it still had not came yet. On january 21st it finally came, it just stinks because it was suppose to be a exhange gift so i had to spend more money to pay for a new one but in all it wasnt bad considering it was for a good cause(since i bought an elephant ring) and that it shipped in
DO NOT ORDER FROM THESE PEOPLE. I ordered a Cuff 3 weeks ago and have yet to receive it. There is no phone number you can call either. I am contacting the Attorrney General's office
I'm also still waiting for my elephant keychains which I ordered back in Nov. 2016. I have e-mailed Ashley Jewels several times for a response. When I tried to track the order I received a message stating "tracking status not found". So, I do not know where this order is. Very disappointing, and I have asked for my refund, and was not given a response. I will not order from this company again.
Loved my purchase of Love you to the moon and back necklace for my grand-daughter! Quality is excellent!
My order took a little longer then anticipated to arrive, but through my inquiries I always received a prompt response from Ashley Jewels.
Thanks for being an official and trusted website.
I ordered two necklases from them Dec 1 for Christmas and it was only delivered January 13 - I could have gotten over that if they would have at least sent me the right order. They didnt - they sent me the WRONG order. It's impossible to get ahold of anyone and when you email them they DO NOT answer the emails you send them. I HAVE not received one reply, other than the automatic reply.
I saw the beautiful elephant keychains on facebook, and ordered them on 12/2 for Christmas. Still have not received them yet. Per tracking, it still says "in transit" with the last status update on 12/7 with the item still in China... I have not given up hope entirely for getting the item, but would not order from them again.
I ordered November 21 2016 and to date have not received my order and Ashley jewels will no longer respond to emails. Do not order from them.
I ordered a product from Ashley Jewels two months ago and have yet to receive. I got an email saying it shipped, but now they don't know what happened to it. They keep telling me to be patient, but my patience has run out. I want a refund and now they won't contact me back. This is not the way to run a business! It's a complete scam site. They will take your money and not give you what you ordered. Don't waste your time.
ORDERED IN NOV. Never got it. Wrote you and you still have not resolved the problem. I want my money back! You took it right away now give it back! Post office said you never sent it but I got an email saying you did. That also makes you a liar. I will give you 2 more days to send it back and if I don't get it I will make sure everyone on Facebook knows not to order from you!
Orderd in November (like heaps of other people), never got items, never got refund. Now opening issue with Pay Pal. To see if I can get refund. They SPAM your email and Facebook daily but can't seem to respond to any enquiries regarding no product!
I placed my order on November 3rd and still haven't received it. At first they responded to my email, but now - nothing. Order number says invalid number when I got to https://www.ashleyjewels.com/pages/order-status. I also couldn't log into my account. We've been conned! Should have known better.
I had order from them since nov 29 and i havent receive what i order if i would of read the reviews i wouldnt of order from here. My order is still in china. I had email them a couple of times but they just apologize and i keep emailing them and they dont respond no more
I placed an ordered for the elephant key chains in Mid November for a birthday gift for my sister. The tracking info has not updated since 11/25/16. It is now December 31 and I still have nothing except a deduction from my bank account. I have sent emails, sent messages via Facebook messenger and have received little to no response. The only response was vague and promised they would get back to me with answers and I have not heard a thing. I have received multiple requests to review the product to which I indicated non receipt there as well. I understand it comes from China (although would not have ordered had I known that to begin with) but that is no excuse for non existent customer service. If they would just keep me posted, I would not be so angry. But they have chosen to ignore me and force me to begin filing complaints.
I ordered a emoji bracelet for my daughter on November 12 for Christmas. I never received it! I have sent emails and messages on Facebook. I have posted a status on your Facebook pag, also have had several bad comments on your emoji bracelet post! I have asked for refunds and got no reply or anything! Do not order from this company!
