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ArchitecturalDepot

4.6

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ArchitecturalDepot Reviews Summary

ArchitecturalDepot has a rating of 4.6 stars from 6,715 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ArchitecturalDepot most frequently mention and good quality. ArchitecturalDepot ranks 1st among Do It Yourself sites.

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Joyce B.
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Easy, fast and exactly what I wanted!
April 15, 2015

Easy, fast and exactly what I wanted! Thanks

Date of experience: April 15, 2015
MIke J.
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Material not what I expected
April 15, 2015

Material not what I expected. Would not have purchased if I had toughed one before ordering as in an instore purchase.

Date of experience: April 15, 2015
Terry H.
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The plastic pegs used to install the shutter were not very good at all. Very weak. You should have the option for screws or the pegs at no additional cost. The shutters are excellent quality though.

Date of experience: April 15, 2015
heidi W.
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April 15, 2015

Date of experience: April 15, 2015
Tom R.
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Need a coupon for future orders
April 15, 2015

Need a coupon for future orders - will recommend your products to anyone who is sourcing products

Date of experience: April 15, 2015
Thomas R.
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Better than Lowes or Home Depot
April 14, 2015

Better than Lowes or Home Depot

Date of experience: April 14, 2015
Keith G.
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April 14, 2015

Date of experience: April 14, 2015
richard b.
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April 14, 2015

Date of experience: April 14, 2015
William D.
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Great
April 14, 2015

Great

Date of experience: April 14, 2015
Brett S.
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April 14, 2015

Date of experience: April 14, 2015
Dan V.
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April 13, 2015

Date of experience: April 13, 2015
Ronald W.
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I ordered this a month ago
April 13, 2015

I ordered this a month ago. It was advertised to ship in a few days. Then I was told it was back ordered until The end of April. As a result I requested cancellation of the order. I received an email stating they were trying to cancel the order with the warehouse. I have not relieved the doorbell or a refund of the $55 I paid for the doorbell.

Date of experience: April 13, 2015
Teri B.
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The original color I ordered had been discontinued, but was still listed on the website. This was very disappointing for me. When I got my first box, it only contained the decorative pieces, not the shutters. I received an email the day before the box arrived to let me know the color had been discontinued. This should have been communicated right away. I think the communication is sorely lacking. I got an email indicating that my order had shipped, but it did not show what was included. When I did call back to provide a different color for my shutters, I never got any confirmation email, nor did I get anything to indicate that the boxes were being shipped. They just showed up at my house a couple of weeks later.

I ordered the wrong size for two sets of my shutters, so I called to do a return and to order the correct size. I have yet to receive my RMA to return the wrong size, nor do I have a confirmation email regarding my order for the new size, but my card has been charged, so I can only assume that you're going to ship them. Again, complete lack of communication.

The final product that I received is as expected and the price you have is great, but the lack of communication makes me unlikely to be a repeat customer.

Date of experience: April 13, 2015
Donna C.
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I am so in love with this company!
April 13, 2015

I am so in love with this company! I will be back again and again and again! I really love the product descriptions and their pricing! I recommend architecturaldepot to everyone!

Date of experience: April 13, 2015
Joyce E.
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Received exactly what was ordered, quickly
April 13, 2015

Received exactly what was ordered, quickly. Price was higher than necessary, had to reduce order by half due to high costs.

Date of experience: April 12, 2015
Wayne T.
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April 12, 2015

Date of experience: April 12, 2015
Michael R.
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April 12, 2015

Date of experience: April 12, 2015
George L.
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Site would not accept any coupon codes
April 12, 2015

Site would not accept any coupon codes.

Date of experience: April 12, 2015
Randall B.
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The order was shipped in a timely manner and I was pleased with the product.

Date of experience: April 12, 2015
Gary G.
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April 12, 2015

Date of experience: April 12, 2015

From the business

Architectural Depot is the leader in beautiful home improvement products. Choose from a variety of interior and exterior products like vinyl shutters, cupolas, metal brackets, wood corbels, crown moulding, ceiling medallions, decorative millwork, and m...


architecturaldepot.com
Founded in 2001
Brea, CA, United States