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ArchitecturalDepot Reviews Summary
ArchitecturalDepot has a rating of 4.4 stars from 6,714 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ArchitecturalDepot most frequently mention and good quality. ArchitecturalDepot ranks 1st among Do It Yourself sites.
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The appliques are just what we expected. The quality is very good.
Product arrived on time and in good condition
Wish there could be better outlook on delivery.
Samples look good. Preparing to order
Very easy to use website.
Very pleased so far. Will see how delivery goes!
You have great products and superb customer service.
A sale periodically might be a good idea.
U
Web site was informative and online chat was helpful
Site was difficult to navigate at times. Couldn't get a chat established to ask about alternate method for attaching shutters to overlapping exterior siding
Good quality product
I love my new shutters. The price was right and they were easy to install
Your web site has multiple bugs and usability issues, adding wrong items to the order, automatically switching pictures to default ones, dropping the selected options when moving the items from a project to the order and vice-versa, clearing the shopping cart by mistake, etc. In addition, you charge $250 for the item being dimensionally heavy, but at the same time you are charging the standard ground shipping fee in addition to that. That's not fair. I'm still going ahead with you as a customer considering your length of experience, price protection guarantee and the ability to custom-select item sizes, but right off the gate my experience as a shopper is far from ideal.
Beyond that, the order took considerably longer to manufacture and deliver than expected.
I like that I was able to save things in my cart for 30 days. The prices were very competitive.
It was easy to locate the product I searched for. The product details were sufficient.
Very nice product, just as advertised, thought shipping time was longer then it should have been, but very satisfied with the product, would order again.
Quick and easy. Found exactly what I was looking for.
Great experience, great selection.
Very good
Very easy to order. Had exactly what needed. I am impressed with your company.
Just wish the shipping was more timely because both my wife and I were out of town on Friday when it was received.
From the business
Architectural Depot is the leader in beautiful home improvement products. Choose from a variety of interior and exterior products like vinyl shutters, cupolas, metal brackets, wood corbels, crown moulding, ceiling medallions, decorative millwork, and m...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members