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From the business

Aqua Science is one of the Nation's largest source for Water Well Pumps, Pressure tanks, Pressure Booster Systems, Drinking Water Systems, Cartridge Filters, Fleck Water Softeners, pH neutralizers, Radon mitigation systems and much more...
Founded in 1985 with the single concept, "We will bring the world's finest water treatment equipment and well water supplies to the public at the lowest prices in the country. We will work hard to ensure you and your family the safest and highest water quality, the best available advice, and a company that cares about its customers."


aquascience.net
Wyoming, Rhode Island, United States
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Aqua Science Reviews Summary

Aqua Science has a rating of 3.4 stars from 1,123 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Aqua Science most frequently mention customer service, pressure tank and free shipping. Aqua Science ranks 3rd among Water Filter sites.

service
284
quality
968

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2,328 reviews

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Ohio
1 review
0 helpful votes
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Purchased a new pump
June 20, 2022

Woman I spoke to was very knowledgeable and helped me get the pump that I needed. It was in stock and was picked up that day and we had water that night (pump had to be put on Prudence ferry to get to us)

Date of experience: June 20, 2022
Arizona
2 reviews
0 helpful votes
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Great Service
June 20, 2022

Shipped promptly and correctly, pump is installed and working great. Aqua science helped me preserve the right pump and parts, thanks Aqua Science!

Date of experience: June 20, 2022
Michigan
1 review
0 helpful votes
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Web site was a little cumbersome. Main concern is I purchased a installation Tee kit. I picked the most expensive one that had a Square D pressure switch that I knew was a quality product. Based on the cost I assumed I would be getting quality American / Canadian products. Unfortunately, many of the products are made in China.

Date of experience: June 20, 2022
Michigan
1 review
0 helpful votes
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Arrived Perfect
June 20, 2022

The tank arrived with no dents and when in perfect. Quick delivery

Date of experience: June 20, 2022
California
1 review
0 helpful votes
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Purchase of poly pipe
June 20, 2022

Received in a timely manner, have yet to install pipe.

Date of experience: June 19, 2022
Minnesota
1 review
0 helpful votes
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Pressure tank
July 20, 2022

Have not received items ordered ordered and was notified they received the order

Aqua Science attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 19, 2022
New York
1 review
0 helpful votes
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It has been a week and no email from Aqua Science about order being shipped. All items were in stock when ordered.

Aqua Science attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 18, 2022
North Carolina
1 review
0 helpful votes
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Great experience!
June 17, 2022

Great Website! Received all my parts and the packaging was done a super professional manner! Kudos to the packers of the parts. If time is on my side I will definitely order from Aqua Science.

Date of experience: June 17, 2022
Florida
1 review
0 helpful votes
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Very happy
June 17, 2022

Knowledgeable staff, fast shipping, competitive pricing. What more could I ask for? Overall a great experience.

Date of experience: June 17, 2022
New York
1 review
0 helpful votes
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Prompt professional service
June 17, 2022

Ordered a water pressure tank, and shortly later new fittings and control. They were shipped out the same day.

Date of experience: June 17, 2022
California
2 reviews
0 helpful votes
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Well-×-trol wx350 119 GAL
June 16, 2022

Went on line looking for 2 well-×- troll wx350 119 gal pressure tanks auqa Science. They had in stock Great price free shiping They were so helpful. 5 STAR.

Date of experience: June 16, 2022
Virginia
1 review
0 helpful votes
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Quick and easy website. Product in stock and great pricing

Date of experience: June 16, 2022
Pennsylvania
1 review
0 helpful votes
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203 well-x-trol
June 14, 2022

The price was very good, ordering was easy & product arrived fast. The tank did arrive with a dent in the top but I am sure that was the shippers fault.

Date of experience: June 14, 2022
Missouri
1 review
0 helpful votes
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Pump and part purchase review
June 14, 2022

Previously I purchased a submersible pump from Aquascience and was very satisfied with the prompt attention my order received. Recently I purchased a few parts for installation of the submersible pump and again I was very pleased with the attention my order received. However, if there were one thing I would want to see changed is more shipping options available. For my recent order the only option was Fedex 2-day shipping. I would have chosen Fedex ground or USPS for delivery options if they had been available. Not only would this offer a chance to have items shipped a bit more economically but it gives the customer the option of how they want their order to be shipped, i. E., express, 2-day, or ground, when time is not critical a cheaper alternative would have been a nice option to have available,

Date of experience: June 14, 2022
Michigan
1 review
0 helpful votes
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Well pump in stock. Shipped fast!
June 13, 2022

After searching for a replacement for my failing well pump without any luck, I found the exact pump I needed at Aqua Science. They quickly confirmed that the pump was in stock in their warehouse and shipped it out that day. Great customer service!

Date of experience: June 13, 2022
California
2 reviews
0 helpful votes
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Super happy with my new VFD pump drive. My Irrigation well pump used to rattle the building when it started/stopped. Now you can only hear the sound of water running through the pipes! Ran it through dozens of tests. It runs every valve station without any pressure drop. Showed my neighbor, and now he's going to buy a system. Aqua Science had a very far price & love the free shipping! I will buy from them again.

Date of experience: June 12, 2022
California
2 reviews
0 helpful votes
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Slow to ship
June 10, 2022

When I ordered a pump, the customer service person I spoke with by phone said she would watch for the internet order and ensure it would ship that Friday. Since I didn't receive a "shipped" notification, I called Monday and was told by a different service person that it would ship that day. I finally received a "shipped" text on Tuesday that it was finally shipped that afternoon. I lost 4 valuable days waiting for the pump to be shipped. I still haven't received it, so I can't do a complete review. On the positive side, both customer service reps were very nice. Unfortunately, what they told me wasn't true.

Date of experience: June 10, 2022
California
1 review
0 helpful votes
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Pump and parts
June 10, 2022

The woman one the phone was very helpful, one stop for all well / water need.

Date of experience: June 10, 2022
California
1 review
0 helpful votes
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Looking Good
June 8, 2022

Excellent Customer service on preorder!
Excellent Customer service on preorder!

Date of experience: June 8, 2022
New York
1 review
0 helpful votes
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Great company fast service
June 7, 2022

Great service and customer support, would use again.

Date of experience: June 7, 2022