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From the business
Aqua Science is one of the Nation's largest source for Water Well Pumps, Pressure tanks, Pressure Booster Systems, Drinking Water Systems, Cartridge Filters, Fleck Water Softeners, pH neutralizers, Radon mitigation systems and much more...
Founded in 1985 with the single concept, "We will bring the world's finest water treatment equipment and well water supplies to the public at the lowest prices in the country. We will work hard to ensure you and your family the safest and highest water quality, the best available advice, and a company that cares about its customers."
Aqua Science Reviews Summary
Aqua Science has a rating of 3.4 stars from 1,123 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Aqua Science most frequently mention customer service, pressure tank and free shipping. Aqua Science ranks 3rd among Water Filter sites.
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My purchase of a Goulds J15S pump was excellent. I requested that the factory box be opened before shipment and that additional packing material be placed into the box to provide extra protection of the pump during shipment by Fedex or UPS. I was told that Aquascience is now adding extra packing material to all pump shipments which is very much appreciated. The pump was ordered on a Wednesday and was delivered to Texas on the following Saturday at noon. The extra packing material prevented the pump from shifting around inside the box during transit. The pump arrived in perfect condition.
Needed a new Float Tube and vale assembly for my brine tank in the water softener. It fit perfectly, installed it in minutes. And it arrived 3 days sooner than expected!
Very knowledgeable and helpful, order was shipped on time in good condition
Lovely customer service via phone call, a rarity theses days of email and texting!
Well organized web site, prompt shipping!
Easy love free shipping but had to order twice because first order was mailed to the wrong address and they wanted me to pay $21 to reroute and no apologies
I purchased a replacement air bladder for a Wellmate pressure tank. The online purchase was simple and effective. I was pleasantly surprised a short while later when I recited a text and email notification that my order was received and being processed. I think it was the next day I received more notifications that my order was on it's way, with tracking info! The package was delivered within a couple of days. I was very pleased with this transaction.
The entire process of ordering a pressure tank was extremely easy. I was able to get my questions answers via email and phone.
The order shipped on a Monday and I received it Wednesday.
The parts for pump are from China, You sell pump made in USA. Please explain!
I called a couple of online distributors before finding you. I had what I thought were basic questions for someone in this industry to answer before making a decision on the correct product for my needs. It wasn't until I called your company that I was able to get my questions answered. Not only was your pricing very competitive, but having the ability to answer my questions sealed the deal for me. After ordering, the product arrived on time as promised and everything came in as order and properly prepped for installation. I will absolutely use you again in the future. Thank you for a job well done!
Ordered 12 water filters. One arrived damaged. Quick call to Aqua Science and a replacement arrived at our door in 3 days!
Great technical service and the people behind it!
Your literature and full pdf lack explanation of error codes start with ER versus just a number. Tech service said they field calls like that all the time,
Great technical service and the people behind it!
My pressure tank sprung a leak putting me out of water. Aqua Science could get me a replacement and they shipped it the same day. It arrived 2 days earlier than expected and in perfect condition. I had my water system working again the next morning, which was a great relief to me.
Easy website to locate desired item and efficient check out process
Very pleases with the fast order processing & quick delivery.
Quick and easy to search and find what I needed! Best price on the internet, super fast shipping! Thanks
Everything I needed and ordered arrived in a hurry, very pleased with the response and handling of my order.
Great experience. I called to verify they had the product. Fast shipping and exactly what I needed.
Thankful to learn of Aqua Science & the No-lead well components. Don't settle for local home improvement tank tee components containing lead.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members