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From the business
Aqua Science is one of the Nation's largest source for Water Well Pumps, Pressure tanks, Pressure Booster Systems, Drinking Water Systems, Cartridge Filters, Fleck Water Softeners, pH neutralizers, Radon mitigation systems and much more...
Founded in 1985 with the single concept, "We will bring the world's finest water treatment equipment and well water supplies to the public at the lowest prices in the country. We will work hard to ensure you and your family the safest and highest water quality, the best available advice, and a company that cares about its customers."
Aqua Science Reviews Summary
Aqua Science has a rating of 3.4 stars from 1,123 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Aqua Science most frequently mention customer service, pressure tank and free shipping. Aqua Science ranks 3rd among Water Filter sites.
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Good as alway
First time I had one someone besides Jim and everything went well, but I do prefer Jim
Jim has always gone out of his way and taken extra time or time that was needed for me and it means a lot to me
The order taker could have been friendlier but she got the job done
The woman in customer service was very good about making sure I was getting the right parts. Very pleasant and received the product in less than a week.
I have ordered previously from AquaScience and I am extremely impressed with their customer service and technical support when I have to pre-order or discuss my options
Excellent website, great one stop shop for a small builder like myself; I do most all of my plumbing, well, hvac, and electric
Found what I needed, website was easy to use, received order as prescribed and very pleased.
Found what i was looking for and proceeded to get the part to me.
Came delivered as promised. Great product. Delivery was top notch. Driver wanted me to examine and make sure everything looked good before he left. Product fit in perfectly and is working great
Serina was very helpful to me with all of her knowledge in her field. She was very patient & kind in taking lots of her time explaining the equipment & her business. Maybe I took too much of her valuable time because she stopped returning my calls.
Exceptionally nice and well informed people, good on-line product information and description, complete package of components needed for our particular job, excellent technical support, very competitive pricing, free shipping and handling on most items, quick delivery. Not much more you could ask for from an on-line specialty company.
I called to see if a well pressure tank was in stock. The person I spoke with did an inventory check and told me it would ship the next day. It was here by Tuesday after a holiday weekend
Easy enough. Good price, free shipping. Eleven more characters.
I have been a client for about 20 years for different properties
They also have the right products at a good price and answer all my questions
Great company to deal with. Responsive and knowledgeable customer support, always accessible humans available, wide range of products available and competitive prices. I purchase from Aquascience whenever possible. Highly recommended.
Can't create account with address because I have different billing and physical address which your web site will not allow in setting up an account.
The ordering on the telephone was top notch easy and very helpful would recommend doing business with them just received my ordered today am very pleased with the whole experience.Serena the service tech was amazing thanks for everything
David
The parts were easy to order and were delivered within three days.
My pressure tank kept losing pressure, causing my pressure switch to get stuck in the off position and arcing too much. The air bladder had no pressure and attaching my compressor caused water to start blowing out of my lines, clearly indicating that the bladder had a leak. I ordered the kit and received it in two days. The kit had everything I needed and the parts fit well. I agree with other commenters that the instructions could be clearer. It is fairly logical to work through a replacement job. I also replace the pressure switch and everything is working well ( no pun intended!).
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Nicholas,
Glad you bladder kit came quick and safely. As for the puns, we have to drill down deep to appreciate the quality of the puns so please keep piping them out when you can!
Sincerely,
Aqua Science Family