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From the business

Aqua Science is one of the Nation's largest source for Water Well Pumps, Pressure tanks, Pressure Booster Systems, Drinking Water Systems, Cartridge Filters, Fleck Water Softeners, pH neutralizers, Radon mitigation systems and much more...
Founded in 1985 with the single concept, "We will bring the world's finest water treatment equipment and well water supplies to the public at the lowest prices in the country. We will work hard to ensure you and your family the safest and highest water quality, the best available advice, and a company that cares about its customers."


aquascience.net
Wyoming, Rhode Island, United States
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Aqua Science Reviews Summary

Aqua Science has a rating of 3.4 stars from 1,123 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Aqua Science most frequently mention customer service, pressure tank and free shipping. Aqua Science ranks 3rd among Water Filter sites.

service
284
quality
968

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2,328 reviews

We monitor reviews for authenticity

Wisconsin
1 review
0 helpful votes
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Replace pressure tank
January 15, 2024

Great - easy install, price was good overall good experience

Date of experience: January 15, 2024
Canada
1 review
0 helpful votes
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Good products and good prices
January 9, 2024

This site has good products at good prices. They shipped my item quickly but I didn't know that. My only complaint is that they never sent me a shipping notification so I had no idea it was on the way and had no way to track it. Since I pick up my stuff at a shipping service place I had no idea that it had arrived there and only found out by accident when I went to pick up another parcel to find out that it had been there for quite some time.

Date of experience: January 9, 2024
Kentucky
1 review
0 helpful votes
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My order was missing an item and they shipped it out right away

Date of experience: January 8, 2024
New York
1 review
0 helpful votes
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Great Service
December 31, 2023

The Gould's pressure water tank was delivered quickly and all without a mark on the box. A bit more money but a quality product.

Date of experience: December 31, 2023
Minnesota
1 review
0 helpful votes
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Good pricing, quick delivery.
December 26, 2023
Updated review

Nice website, easy to navigate. Have purchased in the past and will continue to do so. Items are in stock, quick delivery and reasonable prices.

Date of experience: December 26, 2023

Good site, decent pricing
August 7, 2022
Previous review

Good site, decent pricing.

Date of experience: August 7, 2022
Tennessee
1 review
0 helpful votes
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Good company
December 25, 2023
Updated review

Prices are good and customer service is knowledgeable and friendly

Date of experience: December 25, 2023

Everything went smoothly great customer service
January 5, 2023
Previous review

Everything went smoothly great customer service

Date of experience: January 5, 2023

Website has a lot of quirks
November 14, 2022
Previous review

Website has a lot of quirks

Date of experience: November 14, 2022
Connecticut
1 review
0 helpful votes
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Fast shipping!
December 25, 2023

Always order my water softer from here. Great prices and fast shipping.

Date of experience: December 24, 2023
Wisconsin
1 review
0 helpful votes
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Fast delivery
December 25, 2023

Website is easy to navigate. Purchase was smooth and easy. Price was excellent. Delivery was quick. Thank you!

Date of experience: December 24, 2023
Delaware
1 review
0 helpful votes
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Gould J7S Rebuild kit purchase
December 21, 2023

I really can't say enough nice things about this company and their customer service.
I ordered an in-stock well pump rebuild kit with overnight shipping as there was no water in the home. After not receiving the kit a day later I phoned and explained my urgency. The customer service rep was super polite, helpful, and shipped the parts of the kit I needed immediately and then shipped another entire complete kit the next day.
Imho, given the circumstances one couldn't ask for better service.
Thank you Aqua Science..

Date of experience: December 21, 2023
Virginia
1 review
0 helpful votes
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I have only good things to say about the situation
December 21, 2023
Updated review

I don't have any thing bad to say about aqua science, I just love the guy that I work with, Jim tutco

Date of experience: December 21, 2023

I am happy with my experience
October 10, 2023
Previous review

Very good to work with, the product is great and the company has great customer service and people are always willing to help you out with any questions or concerns that you may have and my customers are happy as well,

Date of experience: October 10, 2023

S,L, Sykes & Son water conditioning
December 2, 2022
Previous review

We buy units to be sold to customers and installed serviced and salt delivery service provided,, these are all around good easy units,, a good verity of sizes, customer service at aqua science is great too

Date of experience: December 2, 2022
New York
2 reviews
0 helpful votes
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Have not installed Unit yet
December 20, 2023

Easy to navigate website and order item which was priced competitively. Good communication, item was received promptly.

However, driver did not follow delivery instructions which was posted on the side of my house AND in the address label to deliver it at the front door and NOT in front of my garage. It was delivered in front of my garage.

Date of experience: December 20, 2023
California
1 review
0 helpful votes
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Outstanding customer service, shipping, packing, price and products

Date of experience: December 19, 2023
Michigan
1 review
0 helpful votes
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Good Company
December 19, 2023

Representatives friendly and helpful. Product was on time and very reasonably priced.

Date of experience: December 19, 2023
California
2 reviews
0 helpful votes
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Over all was good, but!
December 14, 2023

Easy to get around the webpages, but shipping was slow. But I had to order around Christmas, probably was the reason it took longer.

Date of experience: December 14, 2023
North Carolina
1 review
0 helpful votes
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Best Price and Fast Service
December 13, 2023
Updated review

I've purchased quiet a few pumps from Aqua Science. Initially I spent time shopping around but soon found that it was best to go straight to Aqua Science and save the hassle.

Date of experience: December 13, 2023

Best price, quick
April 28, 2023
Previous review

Best price, quick

Date of experience: April 28, 2023

In Stock, Quick Ship
July 4, 2022
Previous review

Once again, quick, efficient, friendly, service. Shipped same day

Date of experience: July 4, 2022
Wisconsin
1 review
0 helpful votes
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Fouled softener
December 12, 2023

Everything I needed and great customer service! They quickly replied to several emails and got all the answers I needed. Everything's awesome.

Date of experience: December 12, 2023
Michigan
1 review
0 helpful votes
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Answered all my questions, shiped fast.
December 12, 2023
Updated review

Free shipping was helpful. Other sites charged more and added shipping fees.

Date of experience: December 12, 2023

Please add information about shipping costs
December 5, 2023
Previous review

Please add information about shipping costs

Date of experience: December 5, 2023
Pennsylvania
1 review
0 helpful votes
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Great customer service
December 11, 2023

Very responsive quick shipping and great products will definitely order from aqua science again in the future

Date of experience: December 11, 2023
Pennsylvania
1 review
0 helpful votes
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Quick delivery appreciated
December 9, 2023

Easy transaction price was great great description of your product listed

Date of experience: December 9, 2023
Maryland
1 review
0 helpful votes
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Great Product
December 9, 2023
Updated review

No problems so far. Very easy straight forward. Came as described and on time

Date of experience: December 9, 2023

No problems so far
December 2, 2023
Previous review

No problems so far. Very easy straight forward.

Date of experience: December 2, 2023