AquariumPlants.comReviews 235

Plants came diseased with planaria and hydra, not to mention string algae. Awful customer service, none of them know what they're doing in the least. Always say you should expect some dead plants and pest's on your plants and its your bad for not expecting it. Terrible business should die out before to long but wanted to let buyers beware.

Nice size plants packaged well and safely delivered

Excellent choices added them to the tank immediately. Will definitely shop here again.

The quality of the plants I have purchased from them was excellent. They arrived health, looking great and they give you a large amount. The prices are also quite reasonable for what you receive.

I have used their brand of substrate and it works wonders in planted aquariums. I highly recommend that. My plants respond quite favorably with this stuff. The root systems are strong, their colors are great, and they grow like weeds.

I have their complete ultimate co2 system and I have to say I really like the electronic regulator; it simplifies things so much. No more annoying bubble counting, you just set the rate and let it do its thing.

I do have a complaint though. Out of all the purchases I have made with them, about 2/3 have had issues; either items are missing or malfunctioning. They do always fix the problem in a short time so while it is annoying, it's not that big of a deal.

They sent me plants that infested my tank with snails.
When I called customer service, the person answering the phone was very rude and hung up on me.
When I called back, he said "you were jumping on me" when I said "you sent me a product that has now ruined my tank"
He started talking about how he personally did not ship the item; it wasn't his fault. I actually had to explain that my statement meant the company he represents, not him personally.
He then went on to tell me how everybody who works there is completely worthless and that's why he was answering the phones.